I chose to purchase my steel tool chest from Justoffbase because their price was competitive and they had good reviews. Good decision! The tool chest arrived within 2 days. Unfortunately there was a fault with the tool chest so I emailed Justoffbase that evening and had a friendly reply the next morning saying it would be replaced and asking for a suitable date for delivery. This was agreed and the replacement item duly arrived on time and with extra packing to protect it from damage. I received emails throughout the process keeping me up to date on what was happening and whole affair was handled very efficiently. Shame there was a problem but I can't fault how Justoffbase dealt with it. Well done!
Pleased I came across them on Google. Would use again.Recommended
I have been waiting for a long time to spend money on tools from brand names I trust, and when I got the opportunity to do so, I knew I wanted to purchase as much from Just Off Base as possible. The website is great to navigate around and search. The product pictures can be enlarged to a decent size to get more of the detail. There is a section that tells you where in the relevant catalogue the product is (only way to improve that would be to link to an online catalogue but they're not always available)
The prices are very competitive. In almost every case for the tools I've looked at, Just Off Base was the cheapest supplier. The regular 'Manager's Specials' and seasonal promotions definitely factor into this and help to secure that position.
My order arrived within a couple of days even though it was the "Free Delivery when you spend over £70" - so you might expect it would be a slower service, but it was courier-delivered.
I will definitely buy from Just Off Base again and already recommended the website to people in the engineering trade that I work with. When they saw some of the tools I had acquired to make my job easier they had to know where I had got them from.
I didn't interact with their customer service team as I didn't have any problems or enquiries, but Just Off Base come across as a very professional company from my experience and I really do appreciate the service they have provided me with.
Have used this company before, they are easy to do business with.
i would thoroughly recommend them , really helpful, super fast delivery, , excellent communication
The website was easy to navigate around and the ordering process was straightforward. There was a choice of payment options including paypal which is always convenient for me and my order was delivered within 2 days. Throughout the process I had regular progress updates from justoffbase by email. Very impressed.
No hassles at all and not even the "sorry but we don't post to the Islands". FANTASTIC!!
..............especially since it was for my wife's birthday!
Instant acknowledgement of the online order, constant regular updates of the staTus of my order............excellent., Cheers to your team.
Purchased Sealey compressor plus attachments
Goods delivered within 48 Hours but the compressor had been damaged in Transit
Contacted "customer services" via e mail - VERY prompt reply via telephone to resolve.
Replacement compressor delivered within three working days - no problem
Have purchased from "Just off Base" in the past and will use again in the future
I found the perfect toolbox for the best price on the web from here. I live in a very rural area and they managed to get it to me in 4 days which was outstanding! Thank you very much and I highly recommend JustoffBase.
I was looking for some fairly obsure filters for some professional vacuum cleaners and I easily found them on this site using the manufacturer's product codes. I would normally always like to use bricks and mortar companies but when your local supplier turns out to be useless, it is easy to see why internet companies pick up the business.
Easy to use and quick.
I bought the Meaco 20l dehumidifier from JustoffBase, price was the best I could find, website and payment was simple, product arrived next day even though I chose the free saver delivery option.
Ordered from online. Service was quick an Products were first class
Products have still not arrived, I believe the carrier still has them, at least I hope so, they couldn't find us, they were late anyway and it's hard to find contact details to chase this up.
Would certainly use again and is highly recommended. Website was easy to navigate, pricing (when taking postage into account) was quite competitive, and the goods that I required were available from stock. Delivery was prompt and on time as expected with the product being securely wrapped. All through the buying and delivery process I was kept fully informed by email of progress of the order. Goods arrived in good condition with no problems.
I don't often do reviews but these guys are good. Ordered some filters and bags for a Sealey vacuum cleaner (that I had purchased from them about 2 years ago) in the afternoon think it was before 3pm, paid the extra for next day delivery and they arrived the next morning around 10am. Unbelievably good delivery service and the price was very competitive compared to other suppliers and ebay etc. 10 out of 10.
The Sealey 5m vacuum extension I ordered was despatched very quickly and is just what I wanted. The only problem was that the courier service,TNT, made a right hash of things and instead of receiving the goods on Wednesday 28th August I did not get them until Monday 2nd September, they seemed unable to get our postcode right, this was not the fault of Justoffbase but just incompetence on behalf of TNT.
I was very disappointed to receive a gazebo cover and not a gazebo which is what I thought I was ordering. The image of the product being advertised was a fully erected gazebo with no warning that the gazebo did not contain the poles. I have complained and have asked for return postage to be offered but this was refused. There were no details on the delivery slip or your website regarding return of goods so I have had to spend time calling both you and Draper to find out where I should return the gazebo.
Only used Justoffbase a couple of times but each time their service has been first class.
I first chose Justoffbase because of their unbeatable prices for quality tools. So when I needed more tools, I looked around, comparing prices, and ended up back at Justoffbase.
I may have been lucky but I'll definitely come back here next time.
I found the service offered to be very good. I requested the express delivery service and the good were delivered 2 days later. The only problem was the currier delivered them to the correct house number but the wrong street. Fortunately, the people who received them were able to bring them to me the same day. I appreciate this is beyond the control of Justoffbase but perhaps they could feed my comments back to the currier service they use as this could potentially affect their deliveries to other customers.
Very little to say. I found what I was looking for from their wide-ranging stock, ordered it on-line and it arrived promptly.
It was a simple transaction that left no lasting memories - what more can one ask?
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