JUSTPOLES- Curtain poles and Curtain Tracks reviewed by

2 Reviews

Review by confirmed purchaser
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disapponting

The poles took nearly two weeks to arrive. I rang up the company who promised me a callback in 30 mins which did not happen. I called the next day when they promised a call back the NEXT DAY which again did not happen. The order finally arrived the day after that.
    JUSTPOLES- Curtain poles and Curtain Tracks
    TrustScore 8.9 / 10
    342 Reviews

    Reply from JUSTPOLES- Curtain poles and Curtain Tracks

    Hello Mrs Hobart
    On your second call, the advisor explained that the parcel would be with you by the end of the week, any problems they would get back to you. As the next day we emailed you to inform you of the update of the order, plus you should have also received an email form our carrier informing you of the scheduled delivery. As we try to keep communication between us, we try to use email, as it allows some form of paper trail, but we are sorry to hear that the delivery was not to your expectations.
    Thank you for taking the time to pass on your comments.

    Kind Regards
    Justpoles Sales Team.
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