Good product, good price, smooth ordering and delivery process
The poles are great and arrived within a week of ordering. I did ask for email updates but did not get a notification of dispatch and also the courier rang the door bell but did not wait so we were unable to check and sign for the parcel. Fortunately all was in order. More mysteriously I received 2 emails from UK Mail saying that my delivery might be delayed about an hour after it had taken place!
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Reply from JUSTPOLES- Curtain poles and Curtain Tracks
Hello Ms James On Thursday 13th April you should have received 2 emails, one from the website asking you to log in and check the status of the order, at which point it would have shown that the parcel had been dispatched. The second should have been from the carrier, informing you that the parcel would be delivered the next day, we are surprised and concerned that this seems not to have happened, as the pre-informing is to help carriers and customers arrange the delivery. We would be grateful if you could forward these emails top the email@example.com email address, we can then forward these to our carrier and find out if the system is not working correctly.