JUSTPOLES- Curtain poles and Curtain Tracks reviewed by

2 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Efficient but postage cost on small order excessive

Looked for specific curtain hook and found it on site. Ordered small box and charged almost 50% of order cost for postage via Royal Mail to Edinburgh.
    JUSTPOLES- Curtain poles and Curtain Tracks
    TrustScore 8.9 / 10
    342 Reviews

    Reply from JUSTPOLES- Curtain poles and Curtain Tracks

    Hello Mr Patience
    Thank you for the review, and we take your comments seriously. We have a 2 stage shipping cost, £4.95 for small items via royal Mail, or £7.50 via private carrier, these two methods are our standard charges. As your order was £10 the shipping cost would seem to be a high ratio to your purchase, but we have the cost of postage and packing that needs to be accounted for.
    Kind Regards
    Just Poles Sales Team...
    Comment (?)