I am delighted with the tassels which I ordered. They are very high quality. They arrived on time and the person who handled my order was polite and well-informed. I will definitely use Justpoles again.
Just poles have a great range and at very competitive prices. They stock all the things you can't find in the shops. The staff are very helpful, knowledgeable and friendly. The delivery service is efficient and prompt. What more can I say? I will definitely order from them in the future.
Site easy to use, great price and service very good,
Was let down by issue with product part, I was able to repair and complete the job, had no time to ask for new part, with the service they provided And this issue was not their fault. I would recommend them, and use them again.
Goods arrived as stated with no ridiculous fees for delivery to North East Scotland either!
A great range of poles and finishes with fast delivery. Excellent price and very helpful customer services. Will not hesitate to order from the very easy to use website again.
I had to get some curtain rings to site in a big hurry as another suppier had let me down. and made my order over the phone, the product was there 24 hours early, and both my client and I were delighted with the service
this is the third time that I have used JUSTPOLES, the first two were for at home, a very tricky 8m window for which they gave me good advice and got the rail to me very quickly, this third time was for 5 flats, so a largish order, which arrived again within 3 days. Great service, many thanks.
The tie backs were beautiful. Exactly as described .delivered quickly no problems and so well wrapped.
I was looking for quality tie backs to go with my silk curtains, I found this site and thought long and hard about the expense of buying 6 large tie backs before I purchased. I need not have worried because the size and quality are just what I was looking for and I was so glad that I made the decision to buy them. The large heads, the long tassels, the silky feel say it all and with excellent service too. Recommended very highly.
Ordered items mid afternoon on a Thursday, delivered at Noon the following Wednesday - Brilliant!
THEY GAVE AN EXCELLENT SERVICE, A VERY PROMPT DELIVERY AND OVERALL I WOULD RECOMMEND THEM TO ANYONE LOOKING FOR A THOROUGHLY EXPERT SERVICE.
The service at Just Sew (JustPoles) was fantastic. Donna who served us was extremely knowledgeable about the range of curtain poles available and helpful with her suggestions and ideas.
The order placed came very quickly and the poles we received are of an excellent quality.
They look beautiful - worth every penny!
A vast range to suit all tastes and decors is on show as soon as you enter the shop. The experience was guided by Donna who was very knowledgeable. I can't recommend them highly enough
Found this site on line searching for a net curtain rod nearly 3 metres long, this was the only site that came up with a tension rod that would fit. Took a little longer than I had hoped for to arrive, but within the timescales given on their website.
Put it up today with the additional support hooks, perfect fit, and much sturdier than the last one I had from another Company which is no longer available.
Rang on Friday & ordered Harrison-Drape-white-curtain-rails to replace what we had like for like, which I cannot source from any shop locally.....
They arrived beautifully packed very promptly on the Monday..... job done!
This is the third time I've used Justpoles and been very happy with the website, choice and quality every time. The only comment I have is, although the delivery was within the 10 to 12 days maximum delivery period, with the speed of some other sites such as Amazon, you get used to products appearing on your doorstep within days. If you build this in to your program then no complaints, and I would recommend Justpoles to anyone.
I paid £7.50 to have curtain holdbacks delivered, and it took them 9 days to deliver them. Homebase sell a very similar product for £8 - considering the holdbacks cost me £20+, I am disgusted - not to mention the poor attitude from the staff when you phone them! Will never bother again, waste of time and money.
I was looking for some curtain pole supports which I knew the manufacturer had discontinued. I asked their customer service to make sure their stocks were of the "old type" rather than the new ones. I immediately received a photo of the items in question with a tape measure so show they were the type I was looking for. After ordering they arrived as soon the post would allow. Good swift service followed by good swift delivery; what else do you need?
Although the website is relatively easy to navigate, I needed a bit of a bespoke pole. No problem, just called their sales people who sorted my request and emailed confirmation within a few minutes.
Order placed and pole and fittings received within a couple of days!
I was very impressed with the huge selection of poles. I have never seen such an extensive display and was really spoiled for choice. Donna was very helpful and even allowed me to bring samples home before making my decision.
Very helpful and polite.
Found website cumbersome to use. Had to seek advice, then made to return to website to order, managed to order wrong products because when you are trying to order several curtain rails you have to make sure you select the right rail, as when I checked I ordered different rails. I did seek advice and didn't find the first advice helpful, I had to go back and probe to get the information I wanted. I did not want telescopic poles and so I had to juggle my poles to ensure that if I had a telescopic pole it would join at the centre point. Also bought an extra rail to replace a telescopic rail to avoid the join being off centre but disappointed to find that the curtain rings on the 19 mm rail was not the same size as the extra rings provided for a 19 mm rail. I ended up with 3 different sizes of rings, so had to order more rings and pay extra postage.
Delivery time was quite slow.
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