Although informed that extension brackets were out of stock just after order was placed, whole order was still delivered in 1 week.
Very pleased with Jones Cathedral 30mm poles. Have seached for a long time to find a range with brackets long enough to let curtains clear a large window seal. Their extension brackets are ideal
Looked for specific curtain hook and found it on site. Ordered small box and charged almost 50% of order cost for postage via Royal Mail to Edinburgh.
I ordered some poles online, good prices, easy website to navigate. They were delivered just outside the timeframe given, but when I phoned, I spoke to a really helpful assistant who phoned me right back to say they were on their way.
order completed and received without any problems
My items were ordered mid afternoon and were received the next morning. The member of staff who took my order was very efficient and said that I should receive my poles within two to three working days, so I was amazed when they arrived so quickly.
I would thoroughly recommend Justpoles and wouldn't hesitate to order from them again.
My first choice of tiebacks had to be returned because the colour wasn't right. I sent some fabric samples and then was able to choose a perfect item. I would deal with them again next time.
had an entire house to buy curtain poles for. initially only ordered for 2 windows to test company and was so pleased with service given by staff on the phone and the speedy delivery of well packaged quality goods that I have consequently ordered from just poles for the remainder of the windows.
It was ver easy to find the poles we needed, order them and they were delivered very promptly
An excellent company. They sent sample curtain rings to allow me to check the colour and the order I placed shipped that day and arrived the following day. I chose very standard curtain poles but they are of fine quality and fit perfectly what I wanted. Overall I couldn't have been happier with the service provided.
We ordered some Silent Gliss poles from Just Poles recently and they were fabulous. The customer service from Donna was excellent. We needed them really quickly and our poles arrived in time to complete the fit. Our fitter could not believe how quickly they had turned the order round. I would recommend them.
I did a telephone order because I had a difficult window to sort out with a curtain pole. He was very patient with my odd explanations and in the end - I have received my delivery of just the curtain pole I wanted. Very happy - and I would go back to them again.
We found this website browsing through google and found exactly what we wanted easily. Ordering was quick and easy and the prices are very reasonable. I ordered the product about 5 pm and it was delivered by the next afternoon. I couldn't believe it was so quick! Thank you Justpoles!
I bought 2 poles, both arrived safely and swiftly. They were excellent quality. I did want to know if the rings were nylon lined as this info wasn't on the website- a very prompt response confirming that they were indeed lined. I will definitely be back. Very competitive prices as well.
Two orders for poles and rings both quickly delivered from Justpoles. Ordering on the website could not be simpler and available status updates are reassuring for customers. I chose Justpoles because other sources did not offer me the extra rings that I required.
Minor glitches with some of the supplied parts were also quickly and efficiently dealt with, even though one was a manufacturer packing error. This level of customer care, although to be expected generally,is not universally experienced and I compliment Justpoles on their helpful and courteously run business.
I would not hesitate to recommend this company to anyone.
I ordered the curtain track late one evening and it arrived the following day! No damages and all items were there.
Excellent service and the product was exactly as described on the site. The latter was easy to use and contained all the relevant information and the price was more than reasonable.
I would strongly recommend Justpoles for anybody requiring a quick and efficient service.
if you want advise ,plus quality items use Justpoles , I have yet to find a more helpful efficient company, offering their expertise in a friendly , I have used then three times and will be using them again.
I knew which sized poles I needed (extra large ones) and which ends I wanted but found the website hard to use as its organised by manufacturer. I would have appreciated a search box to narrow down the poles that were the right size, I phoned for help and the lady I spoke to was very helpful but I don't think she found the website helpful either! Very happy with the poles and delivery though.
Very pleased with our new poles, took a while to arrive as they are all custom made, but that was OK, they made that clear. Packed well so they arrived undamaged. Really nice quality. Not the cheapest on the market but you definitely get what you pay for, these are really sturdy/good quality.
I was very pleased with the quality of the products I bought from Just Poles. Their on-line site is easy to look around and the variety of products on offer is extremely good. They would have earned 5 stars if they had emailed me about the delay on my order (one item not in stock), but I had to telephone them to find out why they hadn't dispatched my order. Just a little niggle on an otherwise very good service. I would use them again.
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