Kayak reviews

Kayak reviews

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6.5
from 0 - 10
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18 Trustpilot review(s)
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Best sorting functionality

What I really love about kayak is their sorting functionality. Often when booking travel I need to arrive or depart at a certain time. Kayak makes it easy for me to do this by sliding to filter. That's why they are my top choice for online bookings!
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Terrible - got charged a completely different price to what I was shown on Kayak's website

I booked a week's car hire for a business trip to LA in January 2014. I normally use Expedia but used Kayak on this occasion. When I returned home and checked my statement I was charged almost 50% more than I had been led to expect by Kayak (over $450 instead of $298)

I emailed them and asked them to query it with Enterprise to find out why this was as I had not added any additional drivers, taken a sat-nav, damaged the car in any way or anything else that I thought could affect the price by this much

I was sent an email very quickly saying that Kayak do not intervene in these cases and I had to contact Enterprise in LA to find out what the problem was - I pointed out that there is an 8 hour time difference and also that I was unsatisfied with this response. The way comparison websites work it that the referring site would be given a substantial kickback (often in the area of 10%) by the company once the customer completes the booking - in my opinion this means that kayak were paid to do a job and should also assist in sorting out any issues.

My second response from Kayak was the same as the first, effectively washing their hands of me entirely. When you book with Expedia you are normally paying up front so what you see is what you pay, this is not the case in my experience with Kayak. I also have had slight issues with Expedia bookings in the past and they have sorted them out for me without question.
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Time saver

Kayak really helps simplify the flight search process to find the cheapest deals. I have had very positive experiences with them. I particularly like the flexible dates option.
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Completely useless - don't even waste your time looking

I tried out Kayak for a flight which usually costs around £400 and takes 3 hours or so...the list of flights Kayak presented me with ranged from cheap ones which took 20 hours.... or somewhat quicker ones which cost £2,000+

Hilariously bad and clearly programmed by complete idiots. It makes you wonder about the people giving Kayak good ratings.....
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Reliable deals. Usually the cheapest options.

As a regular traveler, I have found Kayak to reliably offer the cheapest rates. I don't care for the layout of their site, which is why I give them only 4 stars. But since price is foremost for my needs, I usually revert to Kayak for booking flights online.
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Used to be the best site for comparing airfares

Kayak used to be the best of its kind, I used it to look up ticket prices a lot and it always helped me get the best deal. I'm giving it 4 stars because it is no longer the best - there are other sites that have better functionality, include more airlines (Kayak doesn't show every airline in every country) and are easier to search. It still works though and I'll still use it at least occasionally.
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AWESOME

I was booking several trips with kayak! Its a great experience and you can make sure that you can always find the best price possible!
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Not a good website

I found Kayak to be difficult to use, and the whole experience was not very user-friendly.
The problem with Kayak, is that it is basically a rip-off version of Skyscanner, and neither of them work well. There is no originality in the design of their page, and the prices cannot be trusted - as I was able to find cheaper prices by conducting my own searches.
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Très bien

Très large choix pas cher !!!
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bad company

do not book your ticket through kayak
ok to find res, but book through them bad news
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The only one I use

Kayak is one-stop shopping, in my opinion. I have found tickets on Kayak that my own travel agent cannot beat. I never go anywhere else-quick, cheap, reliable. I have used Kayak to book tickets to Turkey, Egypt, Puerto Rico, Thailand, Ireland, Ecuador, Peru, etc. Everytime I use the site, I think fondly of my friend Sheila-she's the one who told me about Kayak in the first place and I've since steered several people there myself. Please, please, please don't change, Kayak!
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Nothing beats kayak

Kayak is the best. For flight searches - simply unbeatable. The user experience is simple and powerful.
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Best travel website available!

As a frequent traveller I am constantly researching flight and hotel options and combinations. Kayak (website and iPhone app) is the best tool available for doing this.

It was either been designed by travel geeks, or they have consulted a lot to find out how we research our travel options. Outstanding design and interface.
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Great website

I always use it to get a quick overview of prices...good design
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Super Seite !

Ich nutze immer Kayak, wenn ich nach Flügen suche weil ich so einfach an die besten Preise komme. Die Seite durchsucht alle möglichen Anbieter und ist dabei auch ziemlich schnell. Das tolle ist, man kann sich über seine Mail sogar für einen Preisalarm für eine bestimmte Strecke anmelden, dann wird man über die aktuellen Preise täglich per Mail informiert und muss nicht immer wieder auf der Seite suchen. Sehr empfehlenswert!
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Still the best site for airfare

It's fast, it's easy, and it works. I hate your ads, but I'll still use the site for every flight I take--business or pleasure.
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Yes, Yes, Yes !

Why anyone would want to walk into a travel agents or use other sites for flights only is beyond me. Kayak filters everything down and is far easier to use and quicker than Skyscanner. You can also adjust to your own preferences if you have a favourite airline, or just browse with approximate calendar dates. The site makes it clear what are the cheapest seats available at any one moment.
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awesome

the site is really fast and let's you do all of your searching in one place. very easy to use

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Kayak Details

About this company

Find billige flybilletter på KAYAK. Få en billig flybillet, og bestil billige billetter uden gebyrer.

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