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Keen Gardener reviews

Excellent
9.6 out of 10

1,143 Trustpilot review(s)
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  • Reviews (1,143)
Keengardener Ltd

Review by confirmed purchaser

Does exactly what it says on the tin, ( so to speak)

Yep.... Keen Gardener, Keen Prices, and super Keen service, I mean what more do you want, makes life so easy.....

Keengardener Ltd

Review by confirmed purchaser

Great Price, Great Communication, Great Courier, Great the neighbours were in!

Great Price for my items and they gave Great Communication, their Courier also could cope with me not being in and left my parcel with my, Great the neighbours who were in!

Keengardener Ltd

Review by confirmed purchaser

Couldnt have asked for better

I have been looking for a decent greenhouse heater for 2 seasons now I tried a kerosene heater from B&Q last year and just finished up blacking out all the glass which took ages & a lot of hard work to get clean logged on to keen Gardner last weekend & saw exactly what i was looking for Ordered Saturday 9th February Delivered Tuesday within a 1 hour time slot installed Wednesday & tested O/Night Greenhouse reached a constant 15Deg O/Night on the lowest setting cant wait for the new season to start all my seeds will be in before you know it So impressed i ordered another for my brother in law who was also equally impressed with the all round service & performance & value Well Done
Regards

Keengardener Ltd

Review by confirmed purchaser

Fantastic response ordered got it 36 hours after, well done !

Needed a new hose pipe had a good look round found this company giving best offer price plus free gift plus free delivery and super fast too
what else can you ask for. Very well done keengardener will shop with you again.

Keengardener Ltd

Review by confirmed purchaser

Prompt Professional Service Provided

Very efficient prompt service. Would definitely use again.

Keengardener Ltd

Review by confirmed purchaser

Perfect......

Easy to use website, items as described, quick delivery. Would definitely recommend to a friend and use again.

Keengardener Ltd

Review by confirmed purchaser

Really keen service !

Very impressed with the price, speed and efficiency of the transaction and would certailnly deal with this company again.

Keengardener Ltd

Review by confirmed purchaser

Gas Greenhouse Heater

This is a very good heater it soon warms up my greenhouse to the temperature I
want ,as long as you put the thermastat (the copper probe behind the fire ) in the place you want the warmth thats the growing area to get a good temperature reading.
The company are very good to deal with and would recomend them to anyone++++++++++++.
Eric

Keengardener Ltd

Review by confirmed purchaser

web site customer freindly, delivery service excellent what more can you want

I found the web page easy to follow I had no problem finding the product I wanted and there was plenty of information about it.
My order was acknowledged immediatly and I was kept up to date with delivery arrangements at all stages even being given a 1 hour slot for arrival of parcel which meant I no problem of making sure that someone was available to receive it
I have no complaints at all and would recommend the company to anyone

Keengardener Ltd

Review by confirmed purchaser

Even Keener to Garden now!

Placed my order online and it arrived the following morning, exactly when the tracking service said it would. If only all delivery companies could be as efficient. Excellent service, excellent product and, what's more, cheaper than on any other gardening website. Will definitely use this company again.

Keengardener Ltd

Review by confirmed purchaser

Could not have delivered any faster

Ordered Monday lunchtime, delivered Tuesday lunchtime. Excellent service. Many thanks

Keengardener Ltd

Review by confirmed purchaser

Write a catchy header to make your review stand out.

Great Instrument. Fast Shipping. Great Sellers. I am Very happy. Many Thanks

Keengardener Ltd

Review by confirmed purchaser

keen gardener---keen service

very prompt and quick service.

Keengardener Ltd

Review by confirmed purchaser

excellent service

No problem at all,; article as described and promptly sent. Thank you.

Keengardener Ltd

Review by confirmed purchaser

excellent service

great product and communication. super quick delivery

Keengardener Ltd

Review by confirmed purchaser

good value for money

good value if you are in the market for propagators and have plenty of wide window sill space.
The carrier, DPD, were excellent and the best I've experienced. I now do a lot of internet shopping so I think I can speak with some authority on deliveries.

Keengardener Ltd

Review by confirmed purchaser

First class company.

Would certainly highly recommend this company. Helpful staff and pleasant too!! Don't often find that these days. Well done.

Keengardener Ltd

AT LAST THE ULTIMATE HOSE & REEL AT THE BEST PRICE ON THE INTERNET

SEARCHED ALL OVER THE INTERNET FOR BEST PRICE,SIMPLEST WAY WITH NO FUSS,ALL THE BIG NAMES MESS ABOUT, NO POSTAGE COST,
I FOUND THE SUPPLIER , " KEEN GARDENER ", FOR A STRAIGHT FOREWARD PURCHASE & FAST DELIVERY, MANY THANKS
REGARDS DennisBoot.

Keengardener Ltd

Review by confirmed purchaser

EFFICIENT SERVICE - ALWAYS A PLEASURE TO BUY FROM

Received a mailshot from Keen Gardener as I like to know what is new or on offer. I spotted a great deal on water features, massive discount. They arrived well packaged on the day that was agreed. (PS: Keep your delivery company, driver was brilliant, carried them from halfway up the road as lorry couldn't reach my door due to snow).
20% discount code (yes I was able to use that as well!) was not applied to one item, spoke to very helpful Customer Service bod, no hassle, refund reached me within 2 days.

Great trader.

Keengardener Ltd

Review by confirmed purchaser

GREAT SERVICE

This is a very good firm. You order 1day and you receive it the next day
thats again

Keengardener Ltd

Review by confirmed purchaser

Excellent Service, Fast Delivery

Ordered over the phone. Knowledgeable staff. Ordered delivered next day! Easy Tracking and email to say what time delivered. Superb

Keengardener Ltd

Review by confirmed purchaser

Good service though not the cheapest.

Arrived as ordered - good quality.

Keengardener Ltd

Review by confirmed purchaser

Impressed with efficient service and communication.

We recently purchased a parasene botancial propogator and a greenhouse heater. We received the goods within 3 days of ordering at exactly the specified time. Very impressed! The propogator however was damaged in transit. We immediately contacted Keen Gardener who, because they had no more in stock, issued a refund straightaway. This is the first time we have used Keen Gardener and it will certainly not be the last. We were very impressed with their communication and efficient service.

Keengardener Ltd

Review by confirmed purchaser

Fantastic service and value.

Snow shovel competitively price and delivered in 48 hours despite weather conditions. Fantastic service and value

Keengardener Ltd

Review by confirmed purchaser

Item was easy to find on website. Reasonable price & fast service. Many thanks.

Item (spare part for a Halls greenhouse) was easy to find on website. Reasonable price & fast service. Many thanks.

Keengardener Ltd

Review by confirmed purchaser

So good I ordered another one!

Very straightforward to assemble, solid looking and sturdy

Keengardener Ltd

Review by confirmed purchaser

Very efficient delivering within 5 days. All information on purchase and delivery were sent to e-mail allowing for changes.

My order was dealt with speedily and the item arrived within 5 working days of order being made. I was kept informed via e-mail of my delivery procedure and was given the option to change this if there was a problem. I am very pleased.

Keengardener Ltd

Review by confirmed purchaser

Wrong Wick Not what was ordered

Ordered 3 wicks for Biogreen WM5 as the website saif wicks for 4/5. Wick sent was WM AF whch is far too small. Will now have to return goods at my own cost and hope company will repay P&P.

In contrast I would give a rating of 5 stars for the soaker hose which iis of excellent quality and the prompt delivery

Reply from Keengardener Ltd

Dear Joan,

Having looked into your order, you have ordered the 'Bio Green Warmax Anti Frost Spare Wicks' as you will see from your order confirmation - and this is the item that was sent by us. It seems you have ordered the incorrect wick for a Bio Green Warmax 5 as the wick which you ordered fits a Bio Green Warmax Anti Frost Heater. If you return them to the address on your delivery note we will be able to issue a refund against the product or swap it for the item that you require.

Kind Regards
The Keen Gardener Team
Keengardener Ltd

Review by confirmed purchaser

Excellent service

Item purchased one afternoon and delivered (almost to the other end of the country) the very next day. One couldn't wish for better attention and service than this.

Keengardener Ltd

Review by confirmed purchaser

Best Online price

Obtained the best price for the item I was seeking, very good site and the item was delivered very quickly.
Excellent

Keengardener Ltd

Review by confirmed purchaser

Fantastic Service - Again

This time our order was placed late on a Saturday and it arrived Tuesday morning. Exactly as the web site information stated, brilliant.

Keengardener Ltd

Review by confirmed purchaser

Delivery firm superb for timing and excellent value heater

Great heater does what it needs to do, couple of points might be worth mentioning and thats keep the heater off the concrete otherwise the thermostat is close to a cold area I think about 12 inches off the base is recommended and gas bottles are reasonably large - orange ones.
Excellent delivery and very easy to set up.

Keengardener Ltd

Review by confirmed purchaser

very good service manythanks

good product and kept upto date with delivery times excellent service manythanks.

Keengardener Ltd

Review by confirmed purchaser

Good price, fast delivery.

I am very pleased with my order. The product was reasonably priced and delivered very quickly. I would definitely buy again from this site.

Keengardener Ltd

Review by confirmed purchaser

100% impresive seller

orderd one day there the next,cant get better than that.

Keengardener Ltd

Review by confirmed purchaser

Easy ordering and troublefree shipment to Denmark

Easy ordering and troublefree shipment to Denmark

Keengardener Ltd

Review by confirmed purchaser

Read the Description rather than rely on the Picture!

I feel the picture on the website is rather misleading - it shows two smaller trays each with a width equal to the main tray, and with their own covers. This is not the case as the trays are quite narrow (roughly equal to diameter of the small pots) and there is one cover that encompasses the main tray. Had I read the description fully I would have seen this!

Keengardener Ltd

Review by confirmed purchaser

perfict seller in everyway

what great service,lots of info on delivery,great packing,
and product spot on,thanks

Keengardener Ltd

Review by confirmed purchaser

First Class

My husband is very pleased with heater - it was well packaged and easily set up. Received text updates prior to delivery which was prompt.

Keengardener Ltd

Review by confirmed purchaser

Efficiency to be commended.

You could not ask anything more of them.