I was most impressed by the staff and their willingness to go the extra mile to get the item I ordered sent off to me with all speed. It arrived within a few days and was exactly the right item, now fitted and working. I was delighted with the service.
My experience with the staff at Kens Yard was very good - assistance in placing the order was second to none. Caroline and Kalie were particularly helpful when I had many fears about delivery company (the one used for my delivery had very bad reviews). The terms and conditions could have limited my experience if the items had been damaged and needed returning. In the event, all was well. Items delivered in timescale given. Items were well packed and in good condition. I will not hesitate to use Kens Yard again - with the caveat, that I would avoid the particular courier if possible.
I was quoted for replacement doors but decided to "google" to see what and who was in the market and found Ken's Yard. Everything just went smooth a silk and I got my six J B Kind doors well within my requested 7 days and Ken's yard beat everyone on price by quite a handsome margin. Will go back for all other house "stuff" and recommend everyone else to do the same. Can't beat Ken, his yard and his team!!!
Fully informed about order and when to expect it through emails which was great. I had phoned up before placing the order to check it would be dispatched straight away, but was a bit annoyed when I had an email to say it would take longer than expected! Everything was great otherwise.
Would not hesitate to recommend kensyard , they have a huge selection of quality doors to choose from at excellent prices , if you need doors , and you want them delivered quick and with no hassle , they ate just what you are looking for !!
Night Freight are need easy to contact to get an update on the delivery time. Could not find website using google that worked. So telephoned and then told to ring the local depo and given another number. All to hard compared to other couriers.
Excellent service, customer sales team answered my questions well.
Product arrived the day after ordering. Very pleased with our choice of supplier. Would have no hesitation in using Kensyard in the future
Very easy to talk and discuss the order. Immediate email to confirm order and then contact re the next day delivery. Very impressed. as easy as ordering and receiving a delivery from a local builder's yard. Overall excellent service and very competitive pricing.
Kens yard website was easy to navigate, ordering was simplicity itself and the order came through without any delay.The staff let me know exactly what was happening with the delivery. A 1st class service.Would purchase again without hesitation.
Easy company to deal with and hassle free, however when we tried to contact them to amend the order we kept getting an answer phone and we did really need to speak to someone. Other than that it appears to be a good company to deal with and we will certainly be using them again A+.
Velux window and ancilliaries order went smoothly with pre-order phone and post order communication thereafter.
In fact I very happy with kensyard servives and flexibility and to thank the sales ladies Nadia and caroline for their perfect control I like this company save a lot of my time and the way they are dealing its so profesional fast and smart and the quality also. Very high and protected delivery. All the best. Hussein. Fleur glass design
Despite a problem arranging the order, the order was delivered on time as promised. Would recommend. Thanks
The staff were very friendly and knowledgeable. The prices are very competitive. Goods delivered on time. Not happy with Night Freight, driver rude and pushy, not happy to allow us time to inspect goods. Would use this company again but would request different company to deliver goods.
We ordered a sink but kensyard was unable to supply as speedily as we required it.We requested a refund,this was done very promptly.Would not hesitate to deal with them in the future .
great website, instant communication and fast delivery; what more could you want?
This company know what they are doing, they are efficient and supply quality materials. I would recommend anyone to purchase their products.
Three items arrived in dog eared packaging wrapped in packing tape and as I was away at the time of delivery I was unable to inspect. As it happens the items were undamaged but still surplus to requirements, but how could I return the items in packaging that looked like they had been minced and then wrapped by a three year old at christmas? I spent over a thousand pounds on velux windows and flashing kits, but the three additional items mentioned above that cost approx seventy pounds have blown your chances of further purchases. Well done Kens Yard!
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