Even though the driver new it was only my daughter at home he just made her move the cars, dumped the doors on the floor on a palet and left, a little help for my daughter to take each one off and put them in the garage would have been nice
Velux discussed on he phone, bought through Ebay and arrived ten days later. Exactly AS I HAD ASKED AS I WAS AWAY till then. Lots of clear update emails and used a good delivery firm that let me ask the driver what time he would arrive. Which he did ontime. Well done
First order from Kens Yard and order arrived on time and as ordered. Would certainly use again.
One slight snag. We ordered some laminate flooring with a tube of glue. Whilst it was all really well bubble wrapped, the glue was taped to the flooring before wrapping. As a result, due to some pressure being applied during transit, the glue had split. Still useable but a little messy.
First time we have used Kens Yard . We were delighted with the service,quality,and quick delivery of the flooring. We would definately recomend them to anyone who needed flooring. Many thanks to all the team for fabulous service.
Ordered and purchased with minimum fuss. The website is well layed out and easy to use. I used the interactive chat facility for one question which was quickly answered. Highly recommended for price and quality.
easy to contact and sales staff were able to answer questions. All good until it came to the delivery, first it was sent to the wrong address, not great when you have a hole in the roof, a carpenter charging £150 a day sat reading the Sun as there was no velux to fit. Then the courier from DX never herd of them and never want to again ran out of drivers hours so went back the depot instead of delivering the velux. Sometimes it pay to shop local and get what you want when you want it.
From making the decision to buy from Kens Yard to conclusion I would like to say that the whole experience was VERY good. The initial contact over the phone was a pleasure, the contact by chat on my laptop was brilliant, they couldn't do enough to help. They give 110% I would reccommend Kens Yard to anyone, They REALLY are a great company all round. They make the whole process enjoyable. THANK YOU EVERYONE AT KENS YARD.