Reply from KIA
[REPLY]
- Reviews (2)
- John Millar
- 9 Reviews
KIA RIO is designed to rattle!
One year-old KIA RIO. Has been rattling badly at rear for last 5 months. 9 visits to garage, 10 days off the road. Complained to KIA who say (without examining the car) that it is a design feature. You have been warned
- Alan Holland
- 1 Review
Kia Customer service is appalling
The gearbox on my Kia Sorento went 3 days before the warranty ran out. When I took it to the dealers the guy in the service said I would have to come back next week because the guy I needed to see was away until then. I explained the problem and even showed them the broken gear teeth my local garage had removed from the sump. When I took the car back and saw the 'right' guy he said that I was too late as my warranty had run out at midnight. They refused to acknowledge that I had reported the fault before the warranty ran out even though the first guy I had spoken to remembered me and the broken teeth. I wrote to Kia customer service weeks ago and have had no acknowledgement whatsoever from them. Just like their dealer they are blanking me. This is my second Kia but I will never go near any Kia product again.
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