Reply from Kinetica Sports
[REPLY]
- Reviews (146)
- Alzer
- 1 Review
Good stuff
Recovery drinks: blackcurrant delicious. Orange/mango rancid.
Reply from Kinetica Sports
Thanks for the comments - we understand that taste is a personnel thing. The Orange and Mango in fact outsells the Blackcurrent 3 to 1 but we are glad that you have found a good flavour as we work hard to ensure that our nutrition products taste great. Just in order that we can check the batch number for any inconsistencies (from the Orange and Mango) can you send this to us? This will be either printed on the sachet or the bottom of the tub. BTW we recently released a Wild Berry flavour in 100% Recovery and this has had a very positive response!!
- Emer
- 1 Review
Kinetica protein shakes taste great. It is good to support an Irish company that is producing such a high quality product.
Very efficient delivery service. Would definitely purchase products from the Kinetica website again.
- joe
- 2 Reviews
unreal
i orded 1 small tub of whey protien, since i have been ordering huge tubs as this stuff is gold dust. not only have i put on lean muscle, the taste and texture is great, i have also used oats and bought a shaker both of which are great quality.
- Bogdan
- 1 Review
Best protein products I ever had.
I have used both bars and powders and the results are great. I appreciate the brand's policies and the information they provide on their website. Training for Ironman and Climbing at the same time with full-time job is difficult, but these products keep me going. Plus, it's not Nestle hidden under a different brand.
- James
- 3 Reviews
Bought the bars LOVE THEM
I bought the Kinetica milkPro bars and I have to say they are awesome! Not too many carbs, nice 20g serving of protein and taste gorgeous, highly reccommend them!
- Alan
- 2 Reviews
Super fast delivery
I couldn't believe how quickly the product was delivered, less than 24 hours after I made the order, brilliant service.
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- Sergel Alexis
- 3 Reviews
Promising products & above and beyond customer service
I wrote an earlier review as there was a mix up in my previous orders. However Kinetica has gone above and beyond my expectations to show that customer service means a lot to them. My order was promptly sorted out and delivered without hassle and I really appreciated the extra goodies included as a gesture of good will. I want to try the Oat gain as the ingredients struck me as being very beneficial compared to dextrose that is used in most other products. However £79 for 30 servings is a little high for me so will take a while to save for that and try it. The RTD shakes however are great and the 2 for 1 deals that are on the website are spot on.
Thanks again for great customer service and restoring my faith in your products..!!!
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- Pádraig Lynch
- Tralee, US
- 1 Review
5 star service
I only ordered 3 samples for tasting kinetica products instead of buying a big 2kg tub, I had them the next morning on my door and P&P was free. Since the products tasted great I have switched to using kinetica products now because I can trust the high customer service quality matches the product quality
- Martin
- 1 Review
- John
- 1 Review
Triathlon stack was great value & very quick delivery
Stack was great value with loads of products included. Delivery was super quick. Transaction was seamless. Happy customer.
- Rob
- 1 Review
Taste!
Excellent site lay out and user friendly, rapid dispatch and delivery time of goods which is always. Nice packaging, good looking design of the bottles and containers. All powders mixed very well with water or milk which is great, nobody likes grainy drinks. I also like to buy Irish which again is a bonus. My sole criticism which is a reluctant one is that the actual taste of the products was...lacking. I found the standard strawberry and vanilla flavour proteins, aswell as the ready to drink bottles to be far too sweet for my tastes. Super excessive sweet. Also the orange and mango flavour recovery drink when mixed with water was...not nice to put it nicely. Perhaps that was merely that particular batch and i hope this is improved if it is a common complaint as i'd love to make Kinetica my main supplement supplier.
- Anthony
- 1 Review
ordered yesterday had it today..what can I say!
Was very impressed with the delivery was not expecting the goods for a few days but they arrived the next day which was perfect as we could try out some of the products before the match. I found ordering on line a pleasant and easy experiencde and would not hesitate to order again
- James
- 1 Review
Tastes good. Works. Delivered next day. What's not to like?
Recovery product came within 24 hours and stopped my legs from falling off while in the last stages of marathon training. Ice baths + kinetica = happy.
- MICHAEL
- 1 Review
first class
great product range with fully explained products. prompt and efficient delivery and order capture system.
- Stuart
- 1 Review
Best company out there
Kinetica will never let you down, both with their product and service. Other reviews say they have had issues with delivery, most times generally they expect the product next day or have given the wrong address. I mistakenly added the wrong address (forgetting the number of the house) and contacted Kinetica after 1 week (delivery date due by) and they sorted out the problem and I received the product next day. As for the products they are world class, always reliable and taste great. They literally do what it says on the tin, cuts down recovery time and helps with muscle growth or energy. I will always use Kinetica for my supplements. Great company - Keep it up!
- Conor Sheridan
- 1 Review
Professional in every sense
I ordered new product Kinetica 100% energy and it arrived at my door 48 hours later. No messing, just sent straight out.
- Garreth
- 1 Review
Excellent Results from the Gels
Great energy from the cola and tropical gels.
- Derek
- 1 Review
- joshua
- 1 Review
very helpful and give great information on everything needed.
kinetica have responded to my questions each time with information exactly as i asked for and within a great time frame, they provide a high quality service with a high quality product and seem to take on my opinion personally rather than just another consumer.
- Eugene Burns
- 1 Review
Product ok...a little heave on the stomach had to dilute a little more for my needs
Hi found the product very good, had to dilute a little more than the advise on the packet...it was a little heavy on the stomach...keep up the good work
- Brian Joyce
- 1 Review
Very Quick Delivery
Got the products next day delivery so was v happy.
got them at a good price and I find they benefit my training and recovery..
- NC
- 2 Reviews
Kinetica Sports provide exceptional quality and service.
Having worked in the sports nutrition industry, I have used several brand's products and I have to say that Kinetica Sports' products are amongst the very best in terms of quality, taste, and information which is provided to the consumer. Not only are their products manufactured on site, but they are one of the few brands that categorically state which of their products are suitable for vegetarians. They are also one of the only brands approved by the Vegetarian Society. All of their products contain ingredients which have strong clinical and empirical evidence to support their effectiveness, and I highly recommend their use to all athletes and strength and endurance trainers.
- jcully
- 1 Review
Shopping with Kinetica Sports was quick and easy, their descriptions accurate and their delivery swift.
Kinetica are an Irish company that have maximized their business through turning a previously wasted by-product into a great tasting sports nutrition drink. Their chocolate-mint whey protein is, by far, the best tasting protein shake that I have ever tried and over the course of several weeks, it is proving to show tangible results. I now actually look forward to this refreshing supplement after each exercise regime.
- Sandra Hughes
- 9 Reviews
Good service
Ordered some samples to try and they arrived reasonably quickly.
They could improve speed of service and communication to match other online supplement retailers. Their current service is fine, just not exceptional.
Reply from Kinetica Sports
Thank you for your review, we are very sorry to hear about any delayed orders, which is most of the time due to the shipping itself or customers not being at home to sign for delivery. We do however point out under our T&C that customers should "allow 4-7 working days for delivery".
But to reassure you in case you choose Kinetica product in the future - all our orders are despatched the same or following working day, and majority of the customers receive their orders within 2 days.
- Andy Taylor
- 1 Review
Great products, good price, Irish-Made
I tried nearly every other energy gel on the market before finding Kinetica gels in Amphibian King in Oranmore.
The others either tasted bad, did nothing or worse, made me slower.
Kinetica gels taste good and work. They fit neatly in my Ronhill shorts and the Hydrating gel actually hydrates.
The fact that it's an Irish company helps but wouldn't be enough if the product wasn't any good. I use a competitors Diet Whey but could be persuaded to change to Kinetica for that too.
- Conor
- 1 Review
Great product, great service, great company.
Best protein products I've ever used. Great taste, so easy to digest and no after effects!!!!!!! My wife is forever grateful :-)
- niall
- 1 Review
no free t-shirt
it was advertised with a free tee shirt. Im not devestated with the lack of the tee shirt but one would expect to get what was advertised.
Reply from Kinetica Sports
We are sorry to hear about the missing T-shirt, but the only reason for not receiveing it is that it was not added to the basket. It's more or less the same as in a supermarket, the free items need to be added to the basket so they can be shipped with the order.
However, we do understand that such errors can be made, so please contact our customer services with your order number and we will be happy to send you the Free T-shirt separately.
Kind regards
- David Hannah
- 2 Reviews
100% Recovery, 100% satisfied, best product I have ever used.
40 years of sport including 15 as an ultra distance runner at international level. I have tried almost every conceivable product and theory for recovery nutrition. 100% Recovery is, without question the best product I have ever used. Now at 56 recovery products are perhaps more important than ever - with Kinetica I have had instant success - what else can you say!
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- Paul Lanham
- 3 Reviews
Fantastic service
First delivery did not make it to my address, after contacting customer service at Kinetica another package was on it's way that same day and arrived the following day. Top class service!
- Wayne Fitzgerald
- 1 Review
Home grown perfection
Kinetica is an Irish product that gives max results. Huge amounts of protein per serving and very good cost wise, had one minor issue through my own fault but the company followed it up for me straight away, Buy it!!!!
- Ed Taylor.
- 1 Review
Fantastic.
I am new to serious training. I am training for the Berlin Marathon. Eimear called me and was absolutely brilliant. Really helpful. Helped me decided exactly what i needed pre, during and post training.
Thank you Eimear.
- Marvin Campbell
- 1 Review
Oh so smooth dealings
Ordering is straightforward, the website is concise, it could so with a little more explanation of what exactly does what and the best time during training cycles or the day to take stuff but thats the same issue with most manufacturers.
I think Kinetica will be a leading force in the supplements market in no time because it works and results show for themselves.
Try it and see for yourself.
- Don Morrissey
- 1 Review
Excellent service and good results
I bought the Thermo 5 Fat burning tablets through an offer through Triathlon Ireland. I subsequently bought two more packets of 120 tablets as I was getting good results. I've also used the Kinetica post race drinks at most of the races that they are available and find them an excellent product. The efficiency of delivery, discount through Triathlon Ireland and results achieved has made me a very satisfied customer and would recommend Kinetica to anyone
- Aaron
- 1 Review
very good product
I thought the product was very good and also tasted grate I would buy from kinetica again and would also recommend to friends
- Katharine
- 1 Review
poor delivery and poor communication
I haven't sampled the product yet, so this review is about the service. I sent an email asking when my order would be delivered, as it had been a week since I'd made an order. This was ignored. I then had to phone them up to find out what was going. I ordered the items on 2 May and my order was finally delivered on 15 May. Other companies deliver within two or three days or advise to allow a certain period for delivery. I shan't be ordering anything more from them, even if the product is any good.
Reply from Kinetica Sports
Please accept our apologies you have had cause to post a poor review, your comments have been duly noted.
We looked at all the information relating to your order after first time you reported it to us, and this is what happened:
- The currier reported the order ‘delivered to letterbox’ on the 4th May.
- You contacted us shortly after this date and indicated that this order was not received, after which we assumed that it must have been delivered incorrectly or lost
- We filed a refund claim with the currier and at the same time send the replacement order which you have successfully received on 15th May.
We can only hope that the delivery service which unfortunately was beyond our control did not spoil your enjoyment of Kinetica products and if you believe we can be of any further help, please let us know.
Kind regards
- rebecca
- 1 Review
complete waste of packaging
I bought two protein powder sachets which would have fitted into a normal size envelope. Instead it was sent in a big box with lots of excess packaging. Was a complete waste of packaging and looked ridiculous.
Reply from Kinetica Sports
Thank you for bringing this to our attention. As we are using a third party distribution centre, we are not in direct control as what packaging is used for small sachets, but have now discussed this issue with them. We have been reassured that in the future, all orders such as this would be sent in a small jiffy bags, and not as your rightly pointed out, use excess packaging.
On the other note, we would hope that you tried and liked sample products and will consider using Kinetica again in the future.
Kind regards
- Drew Guard - IFBB Trainer
- 1 Review
Fantastic taste, my new favourite!
Having tried most of the whey products on the market, I was expecting more of the same, but I was pleasantly suprised!! Kinetica whey is by far the best I've tasted (I tried all 3 flavours too!), it mixed easily and had nothing left but a great aftertaste! Only problem is I keep drinking more - I've had to buy a 4.5KG bag just so I have enough?!! :D
- Ray Merrell
- 2 Reviews
Good quality, will buy again
The product is good, but I damaged mine when first using as the warning about careful handling of the inner membrane was too small. it should be bigger and fully underlined to avoid this problem.
- Ken
- 1 Review
So far OK. Still undecided overall though
I bought the stack that was on offer. Got them a few weeks ago and making my way through all the supplements and proteins.
I have been working out for years now and up until I got kinetica I was using other Proteins.
Kinetica tastes good. The bars give me the sugar fix I need in the afternoons. However the true test will be after I complete the stack and look at the before and after shots.
Kinetica Sports
EXPERT DRIVEN
Kinetica Sports Nutrition produce a comprehensive range designed for athletes to achieve their best performance. The company has a unique positioning and heritage, owning both the production of best quality Whey Protein, a key part of many products and the manufacture of the natural flavourings. Kinetica have created the highest quality, best tasting, expert driven product available. These are fully drug tested and batches of all product are certified drug free by HFL Sport Science, one of the world’s premiere independent surveillance laboratories.
FREE DELIVERY
All our orders are delievered Free of Charge. Orders recevied by 11.30 am on a working day, will be delivered next day!
SATISFACTION GUARANTEED
To experience the Highest Quality, Best Tasting Sports Nutrition product available, we offer a 100% Money Back Quarantee. If you don't like our product, we will give you money back! For full T&C, please visit our website.
KINETICA AMBASSADORS
The company sponsors leading Brand Ambassadors like Ben Youngs (Leicester and England) Tommy Bowe (Ospreys, Ireland and British Lions) Stephen Ferris (Ulster and Ireland) Matt Lovell (Elite Rugby Sports) Nutrionist/British Olympic Association) Fraser Cartmell (UK Iron Man Champion) Triathlon Ireland In addition Kinetica are official sports nutrition suppliers to London Irish Rugby Club.
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Category
Kinetica Sports is ranked 30 out of 66 in the category Categories Health & Wellbeing Fitness & Nutrition
Kinetica Sports is ranked 103 out of 288 in the category Health & Wellbeing
Kinetica Sports is ranked 91 out of 189 in the category Sport
