Ordered shower enclosure last Tues with stated 2 day delivery time and KB agreed to give me an hours notice to get to the delivery site (I'm refurbishing a flat). After I paid for the item they confirmed delivery for Fri. Not so terrible except the carrier (PW Gates) arrived at property late Fri without prior notice. No weekend dels so we re-arranged for today (Tues). Guess what, they arrived at property without notice and phoned to say the building is empty! I told the driver not to move - I'd be there in 40 mins. At least he waited.
I can't tell you about the product as I didn't have time to open the packaging.
I suppose if they are delivering to your home, and someone is there all day it would work ok. However, if you need a reasonable time slot forget it.
Bought 2 cabinets - both lovely, as promised and quickly delivered. Nothing more to say.
When unpacked mirror doors were found to be loose and out of line and didn't fit.
However i rectified the problem and now o k.
Very pleased with result and the product
The cabinet was faulty and substandard, looking at the photograph it appeared that the damage was where the fault was ie one door overlapped the other when closed and the corner of the mirrored cabinet was chipped where this overlapped, I asked the supplier to contact the manufacturer regarding compensation for the money we had spent which, including the cost of returning the faulty item cost us over £140, since asking them to do this we received no further communication. a very expensive experience.
Very pleased with my King's Shower. Looks very good, excellent fit and my plumber told me it was very easy to install. Many thanks for supplying me with a very reasonably priced good quality product.
Very impressed with the ioverall service and quality - ordered on the Sunday evening and it was with me by Tuesday morning. The bathroom cabinet is good quality and of a far lower price than is usually found on the high street. I will definitely be using Kings Bathrooms again.
Wanted a new, sturdy, coat stand as my old one had collapsed under the weight of winter coats. Saw this one online from Kings Bathroom and ordered it.
Arrived quickly, very easy to assemble and it's doing the job splendidly!
Excellent service, with updates on progress of order
On line placing of our order was as we have come to expect. The arrival of the item the next working day was better than we expected. The efforts with packing to protect the product were absolutely bomb proof. The items look excellent and no doubt will look excellent once installed in our cloakroom. Great product and superb service, thanks.
ordered bathroom cabinet with lights received telephone call from customer service explaining there was a small scratch on the unit and did i want to cancel the order or accept a discount . scratch hardly noticable and discount refunded immediately spoke to customer service on friday and received goods monday am excellent service
Am waiting for the shower cubicle to be fitted so haven't seen it yet. However, service was excellent, Fleur very helpful and good communication regarding order. Ordered and received goods same day as a member of staff was in my area later that day.
These guys are great. They noticed something "odd" about the order and took the initiative to call to clarify. After a brief chat another item was recommended as better suited to fit the situation. They even sent pictiures and prices within an hour.
We are pleased with the shower but when it arrived my wife was at home alone and the delivery driver refused to help her. He just dropped the pallet in the road and left her to find some people to help her to bring it in. She was quite upset and insists I do not purchase from any business that doesn't offer a more customer friendly service in future.
I have received a great looking product for nearly half the price of other companies, I asked if I could have it delivered a little bit earlier and it was no problem, service was great, I will do business with kings bathrooms again.
I first of all phoned up about a bath shower screen. The person I spoke to was extremely polite and efficient. He suggested I ordered online which I did and my goods were delivered 2 days later as promised. The service was very quick and efficient and I would definitely buy from Kings Bathrooms again and recommend others to do so.
the doors and delivery time was faultless they look brilliant, however the Chinese girl that calls you if your not in when the doors come and no calling card is left will not believe you and is quite abrupt she can draw you into loosing your temper, ( read the delivery conditions) I reckon she makes things up if your not in its best to deal with the delivery company as you get more joy from them, the company as a hole supply great doors and I will buy of them again.
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