Kinloch Anderson reviews

Kinloch Anderson reviews

Excellent
9.1
from 0 - 10
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Review by confirmed purchaser

Poor communication leaves me dissappointed.

You have communication issues. I even took the time to write you directly instead of going through the survey. You do not communicate effectively or in a timely manner. In this day of high speed communication and doing business at long distance this is inexcusable in my opinion. You have lost my order which is going elsewhere.
Kinloch Anderson

Reply from Kinloch Anderson

Many thanks for taking the time to let us know your concerns. Having reviewed your order I can see where we have unfortunately let not just you but ourselves down, and can assure you that this is being dealt with and resolved immediately. We have sent you a direct message to discuss this with you further.
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Review by confirmed purchaser

Thrilled!

I ordered the long evening skirt in silk online. It was an easy process. The skirt was sent across to Canada and arrived when I was told it would. I am absolutely thrilled with the product and the quality of the silk.

I will order from Kinloch Anderson again without any concerns.
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Review by confirmed purchaser

Very Good Quality - Very Promptly Delivered

I was nervous about getting a 'day outfit' to go with my kilt but was very pleased with the result. The measurement details given for the the green lovat jackets were very helpful and the jacket fitted perfectly when it arrived. Unfortunately there were no standard measurements for the waistcoats so the one I received (the same size as the jacket) proved to be a little snug. I will just have to watch my weight until I wear it for my niece's wedding in August!
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Review by confirmed purchaser

Tartan Treasures !

Not only are the materials wonderful, but so was the service - very efficient, with excellent packaging, and all very quickly posted off.
Couldn't have been better.
So the staff are 'treasures' and so are the materials!
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Excellent quality, making, fit and service.

Excellent quality, making, fit and service. I am very satisfied with the purchase.
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Review by confirmed purchaser

From Scotland to Scottsdale (Arizona, USA!)

My great-grandparents were from Aberdeen, Scotland, and I recently found out the Yules are part of the Buchanan Clan.... so, for my brother's upcoming birthday trip to Scotland, I was thrilled to find a Buchanan Tartan neck tie on your website to surprise him with an authentic Scottish gift & as a reminder of his ancestry! I was very pleased with your whole ordering process, confirmation, and follow-up emails. I used Pay Pal with no problem. The gift arrived within the timeframe given. My brother phoned when he received the package & opened it while I was on the phone & he thought it was a very cool gift! He doesn't often wear a tie, but I know he will treasure this one. Thank you.
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Review by confirmed purchaser

Quickest courier delivery to the USA I have ever had!!

I ordered an Argyll waistcoat and a Blackwatch tartan tie online for delivery to my home in the USA. Very easy process. Ordered on a Sunday evening and was completely shocked when Fedex tried to deliver them on the Wednesday (3 days later). Amazingly fast service. The two products are excellent quality. I won't hesitate to use Kinloch Anderson again.
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Review by confirmed purchaser

Very pleased with my skirt!

I contacted them twice with questions and my emails were answered very quickly and politely. My tartan skirt is very nice -- both in the quality of fabric and the finish details of the garment. This skirt will be treasured in my lifetime and passed on down.
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Review by confirmed purchaser

Outstanding product that arrived exactly as ordered.

The quality of the kilts is unsurpassed as is the array of tartan options. There was a problem with the initial order becasue the website and the purchase confirmation showed one price, but I was charged another. It was eventually cleared up to my satisfaction and I would definitely make additional purchases and have already recommended Kinloch Anderson to my sister. The only reason I did not give Kinloch Anderson a "5" rating is because of the initial issues of honoring the price I was quoted both online and in my invoice. It took more back and forths to get it settled than it should have and I don't know if the website has yet been fixed.
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Review by confirmed purchaser

longer wait than expected ordered 3/3 arrived 27/3

I wanted the swatches to show my daughter. For her wedding, unfortunately they took too long to come and I will now have to post them on my return from my visit!
I will see them when I get back.
Kinloch Anderson

Reply from Kinloch Anderson

Many thanks for your review and I am sorry to hear that you did not receive the swatches in the required timeframe. This is something that we are aware of with regards to the delivery of swatches and are trying to resolve as soon as possible.
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Review by confirmed purchaser

beautiful kilt!

Exactly what I wanted, fits great, came quickly, well crafted.
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Review by confirmed purchaser

Lightening speed delivery

Excellent communication which ensured delivery on the other side of the world within a couple of days from despatch
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Review by confirmed purchaser

A five star rating is deserved

I am very pleased with my recent dealings with Kinloch Anderson. The staff is helpful and very responsive to questions, the quality of products and range of choices is exemplary. I received by purchase is one weeks time; from Edinburgh to Salem, Oregon this is amazing. I look forward dealing with Kinloch Anderson in the future. I am proud of my Scottish heritage, and I would highly recomend Kinloch Anderson to anyone.
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Review by confirmed purchaser

A Shopping Experience without equal

I was looking for something special for a birthday prenet and was overawed at the range of products that were available. The service was professional and informative and was of a standard expected from a very respected outlet with the knowledge and experience of the Highland traditions and products
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Review by confirmed purchaser

Tartan Scarf!

I am delighted with my Tartan Scarf purchased from Kinloch Anderson. The quality, texture, size and price are well worth it. Would recommend highly.
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Review by confirmed purchaser

Excellent Customer Service.

The item I ordered was delivered very quickly.
Unfortunately the colour wasn't quite right for my outfit, and I returned it for refund.
The refund was processed as soon as the return was received, and I was sent a very nice email informing me that it had been done.
I would certainly shop with Kinloch Anderson again
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Review by confirmed purchaser

hose down magic

Daughter getting married in June so getting the Kilt gear in order , needed some charcoal grey hose sent down south , ,magic service arrived within 72hours. why go anywhere else .

Greg Watson
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Review by confirmed purchaser

Excellent Service

Very helpful staff who phoned me back very quickly with a response to my query. The item I ordered was dispatched the same day and received by me a couple of days later. Excellent service received both during telephone conversation, order fulfillment and delivery.
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Review by confirmed purchaser

Shopping on your website was very pleasant experience.

Quality goods at affordable prices, hassle free online shopping, quick and straightforward delivery....then to top it all....a beautiful product to own.
Thank you
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Review by confirmed purchaser

First purchase and an excellent service

I was looking for a strong kilt hanger to hang my 8 yard 16oz kilt on and on looking on your website found the spring steel ones. I have since received it through a quick post service and it is strong ,well made and ideal for my kilt.I also whilst looking on your website noticed and bought a hanging cedar block to repel any moths !! All in all a great experience with high standards,Thanks

Kinloch Anderson Details

About this company

Visit Kinloch Anderson

Contact information

Call us on: +44 (0) 131 555 1390
We live here: Commercial Street / Dock Street, Leith
EH6 6EY Edinburgh
United Kingdom

Category

Kinloch Anderson is ranked 44 out of 90 in the category Fashion Accessories

Kinloch Anderson is ranked 244 out of 741 in the category Clothes & Fashion

Kinloch Anderson is ranked 32 out of 94 in the category Ladies wear

Kinloch Anderson is ranked 46 out of 97 in the category Menswear

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