I placed an order and received no conformation. I have no idea what is going on. I assume the order has not been placed. I need the product on a timely basis so if I hear nothing further will purchase elsewhere.
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Thank you for your feedback. We are sorry to hear that you are disappointed with your shopping experience at Kinloch Anderson. I can confirm that the order was received on the 19th December and dispatched to you on 20th December, you should have received confirmation that your order had been dispatched via email. As requested we have sent the item by International signed for, we do have an option to select fedex delivery for an additional cost if items are required urgently. International signed for expects items to be delivered within seven working days of dispatch, however as you may expect, at exceptional times of the year such as Christmas this may be slightly longer. Please do not hesitate to contact at email@example.com if you have any further questions.