Kinloch Anderson reviews

Kinloch Anderson reviews

Excellent
9.1
from 0 - 10
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Review by confirmed purchaser

Stole her heart!

I bought the Fair Isle Stole in Romance Colours for my wife as a Valentine's Day gift. The purple and lilac perfectly matched an outfit that she'd had for Christmas, so it was a real hit. It's great to be able to give a gift that's made in UK and the stole is beautifully finished. Ordering was easy, the packaging robust and the delivery right on. All-in-all a painless process, so I'd highly recommend Kinloch Anderson.
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Review by confirmed purchaser

This is what customer service is all about!

I ordered a kilt waistcoat online and also needed a spare jacket button - I received friendly emails back saying this wasn't a problem. Waistcoat didn't fit (I was being ambitious about sizing) - when I phoned up to discuss exchange, I received the kind of service that most people probably think died out in the 50's! Friendly guy on the phone couldn't have been more helpful - went to check he had the size in stock and just generally, nothing was difficult. Explained that I need replacement for wedding next week and he worked out exactly when it would arrive. All in all, fantastic!
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Review by confirmed purchaser

Prompt and efficient service

This sporran is exactly what I was looking. It will go perfectly with my 9 year old grandson's Black watch kilt.
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Review by confirmed purchaser

Kilt Hose

Exactly what we wanted. Fast delivery
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Review by confirmed purchaser

A Scottish Tradition: Kinloch Anderson is an outstanding book!

Highly recommended for anyone considering traditional Scottish dress or simply interested in a bit of Scottish history!
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Review by confirmed purchaser

Courtious Expertise from "Home"

My experience with this shop was nothing but positive. I needed help picking the correct tartan for my family tree and they were able to provide courteous, expert assistance. I sent my tree via email and they explained which Tartans, ancient and modern, appropriately represented my tree, as well as informing me of the Welsh Tartan Site to visit for another branch of my tree. I was able to see the tartans online and order a square meter of each which I will hem and use as shawls. It was woven upon my order and sent to me, being delivered directly to my front door very quickly after the shipping notice had been sent. They were packaged so well and are obviously very beautiful, high quality fabric. I can only say that this store's service and attention, more than any genealogy, has made me so proud of my Scottish roots. They allowed me connect and FEEL Scottish, not like an American tourist. This level of customer service is not often found. I am coming to Edinburgh to see the Royal Tatoo in August and will make a trip to the shop there to show my daughter where to go in the future for all her Tartan orders, and to say thank you personally to everyone there for their careful and efficient assistance online. I now have my Tartan shawls and the relationship I carry in my blood with the Scottish people and their history feels more real and closer than ever. I am no longer just Scottish on paper. I feel at home, my other home. We are so looking forward to our visit to Edinburgh with Tartans in hand.
Kinloch Anderson

Reply from Kinloch Anderson

Thank you for your wonderful feedback, and we look forward to welcoming you to the store in August!
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Review by confirmed purchaser

Quality at its best

Ordering a sash for an upcoming wedding Kinloch Anderson staff were so helpful in ordering my product , good friendly service.
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Review by confirmed purchaser

Quality, speedy service!

I have recently sourced and purchased two tartan items for my wedding. As it happens, both were supplied by Kinloch Anderson.
The company were efficient and quick with delivery. I was able to track my purchase, which is useful as I work so can schedule for the parcel to be taken for me. The products were high quality. I have no reservations in recommending Kinloch Anderson.
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Review by confirmed purchaser

Garment not value for money

I was disappointed with my panda tartan silk scarf. The pattern was lovely, but it seemed rather flimsy and small for £35. Not even a proper Kinloch label on it.
Speedy delivery though.
Couldn't return as needed to wear for Burns night.
Kinloch Anderson

Reply from Kinloch Anderson

Thank you kindly for your feedback. We take great care and time in creating our pricing structure to ensure that they reflect the workmanship involved in each product. We can only apologise that on this occasion you do not feel that this is the case. We will of course take your comments on board when reviewing our pricing structure.
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Review by confirmed purchaser

they do what they say they are going to do, excellent service and quality.

I ordered my skirt for a special ball I was attending. I was assured it would be delivered to me by a certain time and it was. The quality was superb and the silk made me feel a million dollars. So refreshing to find a reliable company like Kinloch Anderson. I shall be buying more from them.
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Review by confirmed purchaser

OUTSTANDING SERVICE

Thet went to a lot of trouble to expedite an order for a special occasion and kept us informed throughout the process without promting.
The quality of the product was also excellent
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Review by confirmed purchaser

Swatch supply

In my opinion the response time from order to despatch/delivery was too long.
Kinloch Anderson

Reply from Kinloch Anderson

Thank you for your feedback and we apologise that you were unhappy with the delivery time on your swatch. Unfortunately due to the volume of tartans we offer our customers we cannot hold a stock of them on our premises. They are ordered in from our mills as requested, which can lead to a one or two week delivery time. I will be sure to share your comments with the whole team at Kinloch Anderson so we can consider if another system may be possible.
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Review by confirmed purchaser

Excellent quality, service and delivery.

I ordered a skirt for our daughter-in-law who wanted to wear our son's tartan! She is very slim and likes modern styles so I ordered the hipster pleated skirt with crossover waistband in a size 8. It arrived in the agreed time and is a perfect fit. The tartan material is lovely and she is delighted with it. I would recommend Kinloch Anderston for their quality, styles and service.
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Review by confirmed purchaser

Very good in every way.

My order for a length of Wotherspoon tartan - a gift for my brother's 70th birthday was easy to order on line and the telephone query I made was answered very quickly. The gift was a great success. Many thanks.
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Review by confirmed purchaser

Good enough for 'royals, good enough for 'et moi' .....

Their mind set and 'bespoke' approach is portrayed in all they do. With staff beyond expectation, the wait surpassed all expectation, which they're highly recommended.
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Review by confirmed purchaser

Fantastic! Emailed them what I wanted, they sent it in 5 days.

I was looking for a woollen scarf in a particular 'clan tartan' and bingo,Kinlock Anderson emailed me back within an hour with just the thing.....bought it on their user friendly web site and it arrived in the post 4 days later. I have to add that I first emailed Jenner's in Edinburg and do you know, after 3 various emails back and forth to and from them plus 2 phone called they are still trying to find me a scarf. Wake up to the 21st century Jenner's who are now owned by House of Fraser- they should be ashamed.
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Review by confirmed purchaser

An Amazing Piece of Scotland

I LOVE this cashmere scarf.. It is perfect and just what I wanted.
It looks perfect with my red and black coat. It is the exact scarf that I
wanted. I am so very excited and I cannot wait to wear it. I wrapped it around me in the house just to get the feel of it. It felt wonderful!!!
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Review by confirmed purchaser

Fabulous Ghillie shirt as advertised & speedy delivery :)

Fabulous Ghillie shirt as advertised & speedy delivery :) Otherwise, the price was perhaps slightly excessive. Will use Kinloch Anderson again,
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Review by confirmed purchaser

Excellent Service

Excellent service and prompt delivery. Staff were friendly and very helpful. Providing good advice on my selection of tartan and very accommodating when I wished to add more to my order that I had forgotten originally.
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Review by confirmed purchaser

Socks for exile Scots

As a Scotsman living in Suffolk acquiring highland dress items at short notice isn't easy until now. Easy website, fast delivery will definitely be a returning customer.

Kinloch Anderson Details

About this company

Visit Kinloch Anderson

Contact information

Call us on: +44 (0) 131 555 1390
We live here: Commercial Street / Dock Street, Leith
EH6 6EY Edinburgh
United Kingdom

Category

Kinloch Anderson is ranked 44 out of 90 in the category Fashion Accessories

Kinloch Anderson is ranked 244 out of 742 in the category Clothes & Fashion

Kinloch Anderson is ranked 32 out of 94 in the category Ladies wear

Kinloch Anderson is ranked 46 out of 98 in the category Menswear

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