Kinloch Anderson reviews

Kinloch Anderson reviews

Excellent
9.1
from 0 - 10
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Review by confirmed purchaser

excellent service

Bought 2 of the thistle brooches to take over to my aunties in New Zealand in February as travelling over there for a family wedding. They are absolutely gorgeous and came in very nice presentation boxes as well. Im absolutely thrilled with them and so will my aunties be im sure. Very quick delivery and cant fault the service. Would definitely recommend
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Review by confirmed purchaser

Fantastic couldn't ask for better

Just as described authentic tartan just the ticket for our wedding invites
Thankyou
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Review by confirmed purchaser

I can't be back in Scotland, but I do appreciate good Scottish service and another opportunity to sport the McGregor tartan. Not long till Burns Night!

I was pleased that my 16 year old granddaughter asked for a McGregor tartan scarf for her birthday, as my maidem name is McGregor, from Edinburgh. I believe tartan is also particularly in fashion at the present!

Ordering on line is not my favourite way of shopping, but as we are now in Hampshire it was the best option. The process was easy (for me) and the scarf was despatched quickly. My granddaughter is now delighted with her scarf and I wish that all on line purchases were as easy. Thank you.
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Review by confirmed purchaser

fantastic

great service from start to finish & quality items at a fantastic price, I now know I can get items I will not be disappointed with.
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Review by confirmed purchaser

Went above and beyond my expectations.... Congratulations

The team at Kinloch Anderson's response to my request was so prompt with their online response and then they went above and beyond my expectatons by actually making the flashes for my son's wedding which we had to be bought forward due to serious illness.
Everything arrived well in time for the big day even during the Christmas holiday period....

I can't thank them enough for what they did for us...it was really appreciated...
from a couple of greatful Aussies (with Scottish heritage, who love everything tartan..)
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Review by confirmed purchaser

Prompt despatch, well packaged. exemplary goods.

Dear Friend,
I bought a rug from Kinloch Anderson recently and it was promptly despatched, well packaged and of good quality.
Best Regards
Your Friend
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Review by confirmed purchaser

If you know what you're after, there's none better!

Kinloch Anderson paid close attention to my special requests, double-checked to make sure the measurements were correct, arranged for my rare tartan to be woven specially, and delivered bang on time. Aside from some back-and-forth via email at the beginning, a single phone call got everything sorted. Will definitely use them again!
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Review by confirmed purchaser

Fantastic!

The whole process was easy, from looking up the tartan that I wanted, check out and delivery. The scarf I bought was fantastic, it is a gift, but when it got here I wanted to keep it for myself. I'll have to buy another!
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Review by confirmed purchaser

Fast, efficient service

Impressed with Kinloch Anderson's fast, efficient service. Quick dispatch even shortly before Christmas. Happy to recommend!
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Review by confirmed purchaser

Have no idea.

I placed an order and received no conformation. I have no idea what is going on. I assume the order has not been placed. I need the product on a timely basis so if I hear nothing further will purchase elsewhere.
Kinloch Anderson

Reply from Kinloch Anderson

Thank you for your feedback. We are sorry to hear that you are disappointed with your shopping experience at Kinloch Anderson. I can confirm that the order was received on the 19th December and dispatched to you on 20th December, you should have received confirmation that your order had been dispatched via email. As requested we have sent the item by International signed for, we do have an option to select fedex delivery for an additional cost if items are required urgently. International signed for expects items to be delivered within seven working days of dispatch, however as you may expect, at exceptional times of the year such as Christmas this may be slightly longer. Please do not hesitate to contact at onlineshop@kinlochanderson.com if you have any further questions.
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Review by confirmed purchaser

great service,quality product with speedy delivery

good quality product delivered quickly without any fuss
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Review by confirmed purchaser

Simple but good

Only a simple small purchase, but perfect response & experience.
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Review by confirmed purchaser

Great online, easy to use, great staff, helpful, friendly and easy to talk to, sadly skirt useless.

I have been a size 18 in most clothes for the last 4 years, apart for Country Casuals which I usually get into their 16s. Your skirt arrived and there was no way I could get it on to wear, far too small, your sizing leaves alot to be desired. It was no way an 18, probably not even 16 as the waist line was at least and inch and a half gap so I could not even pull zip up. Was so disappointed as it left me with no outfit for our special evening last Saturday. My Husband has been on at me for years to get a tartan evening skirt, so this left us extremely disappointed. I know your answer will be we should have used the other choice of giving my measurements but that means we would have to pay an extra £100 for something that I am always OK with, with every other company. I can understand this arrangement if your sizing was run of the mill like other companies, but as it obviously isn't what is the difference because you make them all to order anyway so why is it more expensive when we give our measurements. Now I am left with a skirt I cannot use which cost us alot of money, so sadly I cannot say I would recommend you unless the person was willing to pay extra.
Kinloch Anderson

Reply from Kinloch Anderson

Dear Linda,
Thank you for your feedback, we are sorry to hear that your skirt does not fit you as you would have expected, and we have taken your comments on board. We offer a sizing guide on our website to allow you to see which Kinloch Anderson stock size best applies to you, unfortunately this can vary from company to company. Our pricing varies from stock size items to made to measure because made to measure requires us to create a pattern unique to your measurements. This takes significantly more time than using the stock size patterns and therefore the price reflects this.

We have sent you an email directly to discuss your order further with you.
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Review by confirmed purchaser

Great service

Reasonable price, great selection and prompt delivery
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Review by confirmed purchaser

excellent service

Easy to order on line - my son's kilt is great and I was able to follow the online measurement tools with ease - hence beautifully fitted and finished product. Well done.
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Review by confirmed purchaser

Kinloch Anderson met every expectation fully.

The quality of martial, workmanship and delivery process were all that i expected and I will definitely use and recommend the company to others.
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Review by confirmed purchaser

very good quality

i won't hesitate order a second time
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Review by confirmed purchaser

Ordered a scarf in my mother's clan tartan...perfect!

The perfect gift for the woman who has everything...a scarf in her family's tartan. I wanted to make sure I got the authentic tartan for my mother. The people at Kinloch Anderson were very efficient and communicative. I had entered an address they couldn't ship to in the U.S. and they contacted me right away asking for clarification. The package came quickly (even though it was from Scotland). It wasn't necessarily cheap, but to get the 'real deal' it was worth it. It came in a nice package for wrapping for Christmas and was very nice quality. I would recommend this company to anyone.
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Review by confirmed purchaser

perfect tartan gift (woollen scarf), excellent price and beautifully packaged.

This is the first time I have purchased on line from Kinloch Anderson and I was absolutely delighted with my purchased.
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Review by confirmed purchaser

Excellent service, beautiful products - highly recommend!

I ordered a made to measure kilted skirt for Christmas and got a beautiful quality product. Delivery to Germany was also perfect in time. I am absolutely delighted!
Thank you so much!

Kinloch Anderson Details

About this company

Visit Kinloch Anderson

Contact information

Call us on: +44 (0) 131 555 1390
We live here: Commercial Street / Dock Street, Leith
EH6 6EY Edinburgh
United Kingdom

Category

Kinloch Anderson is ranked 44 out of 91 in the category Fashion Accessories

Kinloch Anderson is ranked 245 out of 745 in the category Clothes & Fashion

Kinloch Anderson is ranked 32 out of 95 in the category Ladies wear

Kinloch Anderson is ranked 47 out of 98 in the category Menswear

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