Having found Kituout based on price, I was expecting something cheap and quick. What actually happened was an expert evaluation of my creative, completely no hassle service and a pop up display banner of professional standards that I am very happy to use to promote wetjets.co.uk. The fact Joe can do this at a price to beat anyone else in the market yet still give excellent service is testament to a company worth working with.
Having shopped around for roll up banner with stand I was impressed at the price from Kituout. Joe was very patient with me whilst we fine tuned the design and the communications were quick and helpful. I must admit I was nervous when the banner arrived as I wondered if quality had been compromised for the price but that certainly is not the case. The banner looks great and is sturdy, including the case makes it look so professional and is easy to handle on my own. I will be returning for more and have recommended Kituout to others already.
After having many issues with other companies trying to source a small order of custom t shirts and being repeatedly let down, one call to KITUOUT and the order was under way, artwork sorted with out any hassle and the t shirts i received a short time later were excellent and cheaper than the quotes from failed orders with other companies. Quick replies and great technical help from Joe.
The KITUOUT prepare for me fantastic roll-banner. Thank You for perfect job and professional cooperate. Very quickly delivery. I am very happy! I tell about Kituout company - for my every friends... Thanks!!! Hair-Life Professional www.hairlife.co.uk
Very pleased with the recent work Ben did with the graphics to our van, it looks excellent, everyone that's seen it has given us such positive feedback - thank you Ben.
I've been using KitUout for a few years now ordering embroidered and printed workwear, its always delivered on time and at a good price.
I am new to the exhibition side of business, so was naive to a lot of things! I spoke to some lovely fella called Ben who talked me through possibilities. I ended up ordering 3 banners with my choice of artwork. They drew up some proofs and sent me the final result. Stunning! They then arrived and I was more than bowled over. They are beautiful. Superb company.
My company wanted some pull-up banners for our exhibition stand at the Lincolnshire Show 2012.
We came across Kituout, and were very impressed by their prices. In fact they seemed too good to be true.
With this in mind we ordered 1 ‘pull-up’ banner which arrived before its due date, and was excellent in quality. So impressed, we ordered another two the same day. They again arrived on time and were excellent in quality.
We then talked about having 8 ‘A1’ and 2 ‘A0’ posters produced on vinyl for the show and agreed a price, paid for them, and awaited their arrival.
Third time unlucky! They never arrived. This meant we were stuck a day before the show, and had to quickly make alternative printing arrangements, or end up exhibiting at the show with no marketing material.
We made some enquiries and discovered that Staples could produce the ‘A1’ posters, but not the ‘A0’ size. So we supplied our original in-house designed artwork to Staples and let them produce the ‘A1’ posters.
We resorted to printing the ‘A0’ posters in-house on 18 ‘A4’ sheets and joined them together using magic tape. It worked from a distance!
When requesting a refund from Kituout for the material we did not receive, we were ignored for ages. Then we had our integrity questioned because they saw pictures of our stand on Facebook.
Despite us constantly ringing them in the days leading up to the show asking when we could expect delivery. They saw the posters on our display boards and assumed it was their product,
So we sent them a copy of the receipt from Staples dated the day before the show for 8 posters. We also supplied “close up” photos of the ‘A0’ posters, clearly showing the joins between sheets. Finally, as the Kituout products were going to be produced on vinyl, we ripped one the Staples posters to show that it was printed on paper, so it could not be their product.
After sending all of this proof we have got the silent treatment again despite waiting nearly another 3 weeks for a response
Kituout seem to think that proof of “postage” is good enough to excuse the lack of “postal tracking”. A service that people expect these days, especially when as a customer, we are paying the p&p.
I have tried to be as fair as possible in this review.
I am disappointed that a company that produces quality printing can let themselves down so badly by not sending customers’ orders by registered post, and, when it is proven that things have gone wrong they bury their heads in the sand rather than deal with the problem.
My company recently ordered embroidered hoodies, polo shirts, mugs and banner stands and we are very happy it all!
The service was friendly and helpful with quick turn around times.
The products are great value for money and the print quality was superb. Will defiantly be using them again!
Customer service is so important when dealing over the internet with unknown people and companies - Kituout's was excellent. I made a mistake with my artwork kituout went out of their way to help me sort a solution. Excellent and on top of that their banners are fantastic and great value for money. Thanks so much. Just need a good show now!
Mark Thompson - Discovering-Our-Countryside.co.uk (video-edge)
I did not expect to receive the banner as quick as i did, as I thought I would have to collect it given the times I need it for before the bank holiday weekend but thank you to you and your team over there at kituout. The Banner looks really good and We are all happy with it, the print came out really well even with all the colours we used where other companies had turned us away, The finish is really good grate service from Joe, will use these guys again.
I ordered two printed banner stands via eBay on the Friday. Email and phone correspondence very good whilst checking artwork upload. Delivered following Thursday to me in Republic of Ireland (4 working days to Ireland is excellent service). Postage costs very reasonable. Quality of goods very good. Printing quality very good. Overall - great price and great service. Thanks.
High quality products and low prices, always delivered on time.
I have used them for private and commercial usage, can't recommend highly enough.
If you can't see it on there website, just ask...They are very helpful, very flexible and they know there stuff.
I found these guys on an auction site - and was attracted by firstly the price and then their attitude towards their business. They seemed to care. And that was absolutley the case - I've been a graphic designer for over 22 years, and I have designed hundreds of exhibition graphics in my time, and out of all of these this one has stood out as being of exceptional quality with the best of service that has given us the confidence to come back to this business again and again.
I would highly recommend them for any work. Excellent.
The Banner Stands are really Great Value for money.
They were printed just as I wanted.
The price is outstanding, I was waiting for the 'extras' to be charged like so many other companies charge, but no, the price given was the full price. OUTSTANDING!!
I found Kituout on ebay and am delighted with the quality of their product. I have purchased banner stands elsewhere before but never received one that was so sturdy and I have to say much larger than the last one I bought. I am delighted with the way that my artwork reproduced on the banner and I am sure it will help promote my work at my next exhibition
I found Kituout on ebay and there were responsive, professional and courteous.
The work is superb quality and really fast. I am so delighted with their product and their price that I would happily deal with them again and would recommend them without hesitation.
I have been using Kituout for the last 2 years - & wished I could give them more business - because they deserve greatness. Never have they let me down. Kituout at short noticed have delivered large quantities of T-Shirts within a 48 hour period - along with receiving phenominal amounts of emails before sign off from me!
I look forward to the next project!
Thanks Ben & Joe
I've been using Kituout for the last 8 years and have never been disappointed with the products or service. They have always been prompt with printing and stitching our class wear and our students look fantastic when we perform in uniform. A really lovely family-run business. It's always a pleasure to put business their way.
Kituout provider two banner stands for us with artwork. They created proofs for us and were happy to make as many amendments as we felt necessary.
We needed the banner at very short notice and Joe and his team were extremely helpful in ensuring that we received the banners on time for out conference.
The banners that Kituout produced were excellent and certainly made our conference display stand out!
I needed to buy banner stand hardware without the need for their in-house graphic printing service.
Their response was excellent and they were very happy to answer any questions instantly. The banner stand was sent out 24hr courier and arrived the next day.
Quality product which I would recommend to anyone else with quality service to match.
I look forward to dealing with them again in the near future!!!
The banner was spot on! Much more than we expected for the price! Fantastic service, we will definately be using you again! Thank you
Placed an urgent order for a banner again this week and the service they give is above and beyond!!!!!!! If we could give 10 stars we would!!
I sent Kituout a request to print two personalised t-shirts very last minute and they printed these on the same day within hours and the price for this was very reasonable!
The print was really high quality, much better than anywhere else I have used before.
I found them really helpful and quick to respond to emails which is reassuring when you are trying to get something done quickly!
The product quality is of great value for the money. The team at kituout have always been helpful and efficient in processing orders and keeping us informed of the time frames. I would recommend their services to any other businesses. A thanks from us here at Dotcodots.
Products have always arrived on time and printed to a high standard. I run a very small business and only have infrequent, small orders but they have never treated me any worse for this. Far better than another local company I have used in the past. Highly recommended.
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