Dont use Dixon Store Group (ie Currys etc) if you can avoid them
Recently we ordered a washing machine from Currys in York and paid for it to be installed in a Flat which we rent out in Bradford. After a catalogue of planned but wasted visits from Knowhow ( excuse - we cant connect the washer because the cold water tap has been painted over which was patently untrue) as well as unannounced calls we got a local plumber to connect the washer which he did in 5 mins describing the Knowhow representatives as "not knowing what they are doing". We had to make 2 unnecessary 120 round trips to Bradford and probably spent 90 mins on the phone to Knowhow. 2 weeks ago we bought a dishwasher from John Lewis which their subcontractor installed . No problems !!