KT Lake recently undertook the laying of a new patio in my back garden. The work is excellent and conducted in a professional manner from start to finish. I would recommend the company to anyone and should I need such work again I will go straight back to them. I can recommend them with no reservation whatsoever.
We had a new patio and paving to link with our summer house. KT Lake were very professional and experienced. They listened to us at all times and made us view our garden in a wider vision such that the end result is far better than we could have imagined. The team were industrious, talented and gave everthing their best.
We would highly recommend them.
I wanted to share our experience of KT Lake and the pleasure our new Patio has brought us. We agonised for weeks over the layout and size of the area we wanted and once decided we had 2 reputable patio firms and a builder quote for the work. All prices varied and seemed OK but we felt as if we would end up with just slabs and nothing particularly special. We found KT Lake’s website and the testimonials encouraged us to obtain one final quote. I’m happy to say that this was the best decision of all. Karl came out and walked us through the entire process and although they weren’t the ‘cheapest’ the way the patio was to be fitted, the design help Karl gave us and the extra work they ‘included as standard’ set them apart and made their price the best by far.
Karl walked us through designs, colours, ordered us samples and discussed at length how they would overcome tricky angles around the hot tub. The deal was done on a firm handshake and everything started on time. Ben and Steve were perfect gentlemen, the site was cleared and tidied every night and even when we asked for a design change the guys dry laid it for us to see.
If you’re looking for a patio to add ‘that something’ to your home then KT Lake certainly delivered beyond our expectations. From the start to the end nothing was too much trouble, everything went as planned, the process was explained to us and they finished off with some topsoil and other little extras that we know the other companies wouldn’t have done…….it’s more than obvious that KT Lake are passionate about their work. As Karl said, his business is built on reputation and in this climate where it’s easy to simply go with the cheapest quote his workmanship and company approach will continue to win him more projects.
Our home has now gained a great area where we can entertain and enjoy the summer. We couldn’t be more pleased and the great comments we receive from everyone that sees it. It feels like an extra room to our home now.
Well done Karl, Ben and Steve – you have a new loyal client who would be proud to show off your work…..here’s to the next project to tackle the drive!
We loved having the team around, they were friendly, informed and hard working. The end result was worth everything. It could not have been a better experience to be honest. Good work all round.
Excellent job done by KT Lake i would have no hesitation in recommending him, my driveway was completed in the time quoted even though there was a small amount of extra work involved he kept to the price quoted, no clearing up for me all was left clean and tidy.
We found K T Lake to be professional, competent and reasonably priced. At our first meeting Karl successfully interpreted our outline plan, added his experience-based suggestions and managed to deliver a result that both exceeded our expectations and was completed on time! We were also impressed with the team, who worked hard 6 days a week, were courteous and tidy – and accommodated a couple of minor changes/additions without hesitation as the project progressed.
So, all in all, highly recommended and will happily use again for the next stage of our garden development.
K T Lake from start to finish provided us with a very friendly and professional service. Our front garden was completely transformed from a hideous mess to a fantastic brick-weaved area for us to park on in 3 days and in adverse weather conditions.
When I was lookng to do my driveway I got several people to give me a quote, but when K.T LAKE came round it was so relaxed. They went through the procedure and explained what they were going to do in depth and there was no hard sell which I loved. They said everthing which was on the tin and did everything that was asked of them, nothing was to much trouble. Cannot thank them enough. My driveway has been transformed into a very colourful drive now with easy access for my cars. I would recommed this company to anyone. Outstanding many thanks.
This was a large specification in a difficult location. The team, led by Chris, worked tirelessly to ensure the work undertaken was of the highest possible standard despite the atrocious weather conditions. The work continued to evolve leading to an amazing overall result which has been admired by all those who have seen it.
Neighbours were appreciative of the care and consideration shown during the period of work.
There are still some small jobs to be finalised but I am sure these will be done to my satisfaction.
There is no doubt the Company of K T Lake can be recommended very highly for the work undertaken.
We found KT Lake competitive on price, efficient on service and they were able to help us with the choices on offer for our brickweave drive. They did an excellent job and we are delighted with the finished product. The lads on the job were always on time, polite and courteous and were keen to explain what they were doing every step of the way. Wouldn't hesitate to recommend them.
I thought KT Lake were a fantastic company. They worked really hard, fast and were very thorough. KT Lake and team were a friendly, happy bunch of lads, who kept me well informed throughout the entire process. What a brilliant job and they also kept everything clean and tidy. The whole team went out of their way to ensure I was happy and they also looked after both my neighbours. I'm very impressed with how everything went from start to finish. I just love the finished result can't fault it and will enjoy my garden every day. I would hire KT Lake again and would recommend them to family, friends and everyone. I am an extremely happy customer!
I would like to place on record that K T Lake is a first class company to deal with in every respect.
The whole process of initial contact, right through to completion, with utmost attention to detail at every stage, has been second to none. The quality of work and the pleasant character of the team working together to produce a first class result has been outstanding.
I would have no hesitation in recommending them to anyone.
Well done and thank you.
The transformation of our somewhat old and tired drive and path is truly exceptional. The skill and dedication to the job demonstrated by the team was second to none, always polite and knowledgeable they were a pleasure to have working on our home. From our first meeting to discuss the project, I felt at ease and knew that I was dealing with a trustworthy and reputable company. Now the works are complete, they have drawn many admiring looks and positive comments from our neighbours. I would, without hesitation, recommend KT Lake to anyone.
We could not have asked for a better team to redesign our garden. Karl's ideas were perfect and showed imagination, along with many years of knowledge in the landscaping trade. Unlike many of the others who gave quotes, he was willing to spend time with us and talk through ideas.From the moment his team arrived we were impressed with how professional they were. They worked like Trojans,including weekends, to deliver a garden we once could only dream of. The design included a planting wall that showed off Chris' bricklaying skills, along with a patio,pathways and trellis work. The garden was also edged with bricks for a perfect finish.We would definitely highly recommend them to anyone who is thinking of having there garden landscaped. Many thanks to Karl,Chris, Dani and Alan
Karl's team have transformed an awkward small front garden to provide a much needed additional parking space and what will become (once pots and plants are added) an elegant entrance to my home.
Chris and Daniel, the team that worked on site, were very professional, polite and dedicated in their work.
Based on this experience, anyone considering using K T Lake can do so with absolute confidence that they will get a quality job done.
Now, what else could I get them to do?
I was extremely impressed with both the quality of the workmanship and the speed of work too. Well done to Chris and the boys, and thankyou for your hard work and expertise, you are certainly skillful at your trade. I found the company honest and straightforward to deal with, as well as informative about the product and the designs that might be suitable for our garden. I am also glad that I investigated the colour options available and took time to see them 'in the flesh' rather than making a decision based on the pictures in the brochures available. We are very happy indeed with our patio. Thanks again to Karl and the lads. We will definitely recommend you to others. Overall effect FANTASTIC!
My family and I are the owner/operators of City Boats in Norwich and strive very hard in the areas of customer service and satisfaction and away from our business we too look for companies who also care about their customers. We decided to have our gardens at home completely landscaped and contacted two companies for quotations, however neither gave the impression that they wanted nor needed our work. That was until I saw a brickweave driveway being constructed in my village; the workers seemed to be working hard and the finished job was one of the best I have seen - the company was K T Lake. I contacted Karl and within days we had arranged for him to visit to give advice and a quotation which we were very happy with and an approximate date was made for the works to begin. In the meantime, we decided to have more work incorporated making the job a full garden makeover and again a quotation was given for this extra work. The day finally arrive for work to begin and Chris, Alan and Daniel introduced themselves and we soon found them to be true craftsmen, diligent workers and fun to have around. At every step of the way, Chris asked our opinions, made suggestions and gave us the chance to make sure we were happy with the job in hand. We now have the garden and driveway of our dreams thanks to Chris, Alan and Daniel, their very hard work and knowledge of their trade.
We had got thoroughly fed up with having to weed the patio and brickweave driveway every couple of weeks and it always seemed to look a mess. However, we decided to have both cleaned and sealed and because we knew Karl and knew he would do a good job we booked him to carry out the work. His young man, Jonathan, carried out the work over a period of a few days, only being able to work when the weather was dry and looked as though it would continue to be so. Jonathan turned up mostly when he said he would although it was difficult for him as the forecasters didn't always get it right! He repaired a couple of areas where pieces of slab or brick had broken and then sprayed "heavy duty" weed-killer over the entire area. After this he pressure washed with a very powerful pressure washer (which broke down after a few hours even though it was, apparently, newly acquired). This was soon changed and the work completed. Kiln dried sand was then spread which filled in between the cracks, brushed off and then spray sealed. We chose the matt finish and we are absolutely delighted with the result.
All we need do now is just brush over the surfaces after the apple tree has shed its leaves!
We had our brick weave drive and paved patio done by KT LAKE earlier this year.
We were really pleased with their work at the time, excellent job, paid attention to detail, tidied up always and kept to their schedule. Even now, months later, when I look out of my kitchen window or go outside, I feel very happy that I took the plunge and arranged for the work to be done. I'd been planning to get it done for years and years, but when someone at work recommended KT LAKE, I just thought "Do it!".
KT Lake provide an exceptional and professional service from the first moment that you contact them.
They provided a good quote and kept to that price, there were no extra hidden costs.
The team was extremely hardworking, very professional, skillful, polite and friendly people and nothing was too much trouble for them. They gave great advice when needed.
The end result was excellent and we would have no hesitation in recommending KT Lake to anyone considering a new driveway, patio or similar project!
Once again many thanks for an excellent job!
I own a tree surgery company in Norwich and we use K T Lake for all our landscaping works, there work is excellent and done to a very high standard and I've never had any complaints for people we have past them on to great job guys.
Arborpro Tree Services
Since I had my driveway done, everyone who,s seen it has praised it. Every cab driver who brings me home says how great it is. I have a neighbour who "drools over it" every time she passes it. Finally, I had someone come here who'd been in that kineof work previously, and he said how magnificent it was. You can't say fairer than that!!!!
Marlene Hickman, 82 Hercules Road, Norwich.
KTLake successfully quoted in Spring 2012 for a large patio construction involving groundworks drainage and paving.
The work was carried out promptly, quickly and to a very good standard. Minor design variations after quotation were agreed without quibbles.
I would certainly invite KTL to quote again.
Lovely new driveway, replacing an awful stone one. Kids now have extended outside play area, happy kids = happy mum! Job was done fuss free, on time and to a top notch standard. I am more than happy.
Karl and his boys laid a brickweave for my dental surgery car park last year. The job was done really well . As a busy dental practice the car park has lots of traffic in and out and i'm pleased to say the brickweave is still brand new. Karl and his boys were very effficient with the work they did for me and i was very pleased with the end result.
We have had KT Lake Paving come out and give us some ideas for our driveway and patio and we where very impressed with the designs that Karl had in mind for the kind of style that we were looking for which no-one else came close, we knew we had the right team for the job.
The workmanship was second to none and they were very friendly, I would definitely use KT Lake Paving for any more projects that we may have in the future and highly recommend them to any one thinking of having any work done.
many thanks A Smith norwich
Straight forward from initial contact , quote, groundworks to the completion of the patio despite the wettest summer on record! Thanks to Karl and his team for an excellent job.
Got several prices for my patio. Kt lake were the most professional and best priced. Carried a great job from start to finish. This was over a year ago and it still looks great.
I called Mr Lake on a Friday evening to arrange a quotation for my driveway, he came round Monday to give me a price as you can imagine i got a couple of quotes KT Lake was not the cheapest but not the most expensive, Mr Lake understood exactly what i was looking for and gave me good advice.
3 weeks later they started the job and carried out a very thorough and professional service.
Thankyou to Karl and his team for an excellant job.
We obtained three quotations but KT Lake got the job because we saw examples of his finished work and liked what we saw. We were not disappointed. Our new patio looks great and it was installed quickly and efficiently by his very pleasant and hardworking team. They left no mess for us to clear and even helped us move our plant pots back.
The estimate was well described to us and quickly delivered. The gravelling was very well prepared with complete digging out. Edging was beautifully done and the whole job was completed quickly in spite of some less than perfect weather. The team working on it were not only very good at their job but also friendly and cooperative. The whole thing transformed our drive and bungalow surrounds.
I found the team at KT Lake to be brilliant from start to finish. From taking the initial order to the completion of work, I could not recommend them highly enough. A great service and I now have a great new driveway.
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