Over eight hours to change a tyre? Lying to the customer. Charging for work they don't Carry out. Avoid these crooks like the plague!
The latest incident involved our lease car, which unfortunately has to go to Crook-Fit for tyres. We went in on Monday with the tyre specification and were told they had to order the tyre so to go back tomorrow. On Tuesday we dropped the car off at 0830 and were told they had to order the tyre (thats the one they knew about the day before). At 1530 they told us they were fitting it. At 1700 we were told it was being balanced and would be ready to collect when we got there. At 1730 the car was on a ramp with a wheel missing while workers stood around chatting. The receptionist lady claimed they had to order the tyre from Guildford and it had only arrived 20 minutes earlier. Their stories didn't tally!
I never use these crooks for my own vehicle. There are plenty of other companies, try them instead.
Restored my faith in mobile fitters...
I used etryes in the past and the expreince left me vowing never to use a mobile service again.
The guy from etyres was 4 hours late, fitted an extra long valve to an expensive £350 tyre on an alloy wheel and when I drove the car I discovered a vibration. I took the car to the main dealer to have it looked at, and it turned out that the etyre fitter had left part of the old valve inside the new trye which was just rattling around. The etyres customer service team couldn't care less. All in all it was a very bad experience.
Circumstances led me to have to get someone out to me and I chose Kwik-Fit. The level of service was very good and the guy who came was friendly and professional.
Seems like there is a right way to do this and Kwik Fit have got it right.
This is the second time I have used the Kwik Fit mobile tyre service and both times it has been excellent. It is very easy, on the web-site, to select from a range of tyres and then make a booking. The mobile fitter arrived on time and fitted three tyres very quickly. I was very happy with the service and will use Kwik Fit again.
Punctual and competent. My only gripe was that the tyres were left too hard. No doubt the response would be that new tyres lose pressure but that doesn't explain over inflation of the existing tyres
I couldn't believe that they were over £20 cheaper than the depot and the depot had a deal on for 25% off for 2 tyres or more so I dread to think how much it would have cost.
There was a hiccup with the appointment times but the guy accommodated me no problem.
Great service and would definitely use them again.
I'm always pleased with the service from kwikfit with one small gripe. They tell you it will take an hour to fit the tyres - for this you should read 2 hours. Please please give a realistic time. I get fed up with hanging about waiting for the job to be complete. Other than that - all good.
I am a high mileage driver; having used Kwik Fit type tyre places for many years, I recently started using black-circles and etyres. Blackcircles is cheap enough but I often found myself having to travel a longer distance to an often back-street garage to have them fitted. E-tyres were excellent a they come the house, but this time, kwik fit mobile were cheaper and faster. I applaud kwik-fit for responding to the market and offering well priced home fitting. My wife certainly loves it; she always hated going to any tyre place (no amount of beautification has ever worked - they are still dirty and make many women feel insecure) - So I am pleased with the price and the service!
tHE SERVICE WAS GOOD BUT i DO OBJECT TO BE CONTACTED BY PHONE AND EMAIL TO GIVE A REVIEW. JUST ONE IS ENOUGH
Everything went well, besides the fact that on the ordering there was a bit of confusion.
I didn't see where they asked if I wanted it at home or in store, therefore it not being perfect.
I assumed it was in store and can't even remember the question being asked where I wanted it done. Thank goodness I phoned to confirm the booking at the store.
They were perfectly on time on my request, and therefore all went well.
Great service, received email confirmation soon after online booking .
Received further confirmation phone a few days later and fitter called prior to attending home address.
The fitter was very friendly and courteous and fitted four tyres in no time at all.
Would highly recommend
Phoned up all the local exhaust places for a quote. Kwik fit turned out cheapest at £110 fitted per tyre for a couple of 195/55 85h 15 Continentals.
I decided to have a look on line for any alternatives, Kwik Fit came out tops again but cheaper still at £83.50 per tyre fitted with the added bonus of having them come and fit it where you like! In my case on my driveway!
It's a no Brainer! Order on line and get them to come and fit it wherever you want them! Just make sure you've got the right tyre size!
My job makes it difficult to get to a garage for things like this so I was really pleased to find someone that would come to me for no extra cost. The online booking service was pretty easy to use, and although I may have accidentally selected the wrong day part this was easily resolved over the phone. The mechanic then called me 15 minutes before he was arriving and the work was completed in 1 hour.
Having ordered and paid for winter tyres I am not pleased with the service. I did have a phone call to say the tyres were "lost" so wouldn't be fitted. They said they would tell me what was happening but so far no word - nearly £400 out of pocket and snow in the forecast again. Perhaps I should have just gone to one of the local fitters but I thought this way I wouldn't have to ferry tyres in the car. I would love to cancel and get my money refunded.
Booked 4 winter tyres to be fitted to my car at my works address within a specified time period on a specific day. Came within the time period, tyres changed quickly, put summer tyres in boot of car. Explained what he'd done and when to get summer tyres put back on. Very satisfied with the service and the particular fitter was very pleasant and efficient.
We were wanting to order a single delivery/fitting of winter tyres for two cars of the same make/model at our home address. The online ordering system only allows selection of 0-7 tyres which isn't helpful, and there's no way to specify on a single order that the fitting is for *two* cars. No option to order over the phone was presented. In the end we had to place two orders and hope we could pick the same time slot for both.
The Kwik Fit website talks about an option to have summer tyres stored over the winter in their "tyre hotel". However it was only after responding to the courtesy call I received after booking, that I was told this is only available if the fitting is done at a Kwik Fit centre. Looks like we need to make some room in the garage over the winter....
I usually use Kwik Fit for my tyres and service at the local depot is normally fine, but as i work from home some days, i thought i would try the online home fitting service.
This is so easy - 5 mins on the website - best prices, pick a time slot, excellent fitter, job done, no hassle brilliant - wont use anything else from now on
While looking at winter tyre prices online I found that Kwik Fit would actually come out to your home or place of work to fit the tyres, so no more waiting around while the job is completed which for me was excellent as I had just undergone surgery and couldn't drive!!
The friendly staff contacted me within an hour of me placing my order as unfortunately they were all booked up for the day I had chosen and immediately organised another convenient day. On the day itself the friendly fitter phoned to say he would be with me within the next half hour. Couldn't ask for better service.
Booking was easy and the price very competitive. I booked late at night and had a phone call the next morning from a very pleasant girl to confirm the booking. On the day the driver kept me well informed of his schedule and arrived exactly when he said.
Overall very happy, will use again and can only recommend.
Had four new winter tyres fitted to my wife's Audi A5. Would recommend home tyre fitting and no extra cost! Takes the hassle out of waiting around the depot. The fitter was very knowledgeable and friendly.
Having booked online for mobile tyre fitting service, I received a confirmation email with the correct date. I was then not contacted and didn't get new tyres on that date. On phoning the next day, I was told that I somehow had an appointment scheduled for the week after. They then rescheduled for the next day, which was good, but having a working appointment system would be better! Haven't had appointment yet, so can't review it.
Offers free next day fitting for orders of 2 or more tyres, placed before 5pm on Monday to Thursday on the Mobile Fitting website page - placed an order on a Tuesday afternoon for two new tyres and got an appointment for the following Monday, very disappointed. No problems with the engineer.
I booked for some tyres to be replaced last week. The ordering was painless and easy but the service I received was appalling! They just did not turn up with no communication. I rang and they said the fitter had been over booked. I am self employed, so I lost two and a half days pay for their mistake WHICH THEY EVENTUALLY ADMITTED! They have now offered me the grand total of £14.40 refund. Bad experience will never use them again!
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