I was given a delivery slot of 6am to 2pm, and because of the distance I live away from your depot was convinced it would be later in the day for my shed to be delivered. It arrived at 5.30AM, although the delivery men said they would not have knocked until 6.00.
Service and delivery was excellent, and I would have not question in recommending or using you again.
My only minor gripe would be the size of the roof panels supplied. They fit (just) but it would have been nice to have an inch of two overlap to the front and back, to finish the shed off more neatly.
Keep up the good work.
We are fairly happy with the end result though the shed would have gone up a lot quicker and easier if pilot holes had been drilled.
Bought this summerhouse as we have just moved house. Our old summerhouse although bigger was used for socialising and we themed it on a beach bar. The new one will be a scaled down version of the old one. We are intending to make it very authentic adding the hundred or so postcards we have collected around the world, along with lots of memorabilia. Photos will follow.
Brill service garden sheds good value for money excellent customer service very friendly company I orderd an 8/6 shed for around £160 my dog loves it .add quotes from else where. and dog kennels were coming at the same price 5ft/4ft
My shed was delivereed by a really happy, helpful driver sadly that is the only good thing to report. The floor was very flimsy and we needed another 3 supports underneath and also had to finish with 65mm sheet to stop the floor from sagging, the roof was the same and needed extra struts to support it. The window was ok thank goodness. Weused 3 tubes of sealer to close the gaps, it is a good job this is only used for storing my mobility scooter in, it certainly is not strong enough to use as a workshop. Very dissapointing buy, I would not recommend this shed to anyone.
There was quite a long delay between ordering and delivery, which was claimed to be due to waiting for double glazing (as this is an option, I would've expected the parts to be readily available). It was only when I phoned to chase that I found this out and even after I had an email saying the parts were now in stock I had to phone several times before a delivery date was agreed.
The building was delivered and erected as ordered but how do they justify almost £1500. for 6 hours work for 2 men?
It was so easy to buy this shed as there are enough combinations of sizes and finishes to fit any space. We chose the lapped one for looks. Delivery was neat and driver helpful although I was last on the list and waited in all day! Shed went up easily and instructions were clear even the first one which was to get a coffee! All in all it looks good and is sturdy enough...it survived the storm fine lol! I would definitely recommend this site and these buildings.
I bought a 8-6 shed from the ordering to the delivery they were A class, constant emails regarding the status of my order to the delivery day. Acurate and detailed instructions on how to put together. Went up with ease and much more managable than the full width panels. Will definatley be recommending you to all. A********
Blow me I'm glad I do not have to build one of those sheds every week! that was hard work. It says on the tin, easy assembly in 2-3 hrs! I don't think so! took me and TWO mates 8 hrs in total. That said, once erected it was solid, looked good, and very functional. It was also good value for money. I need a well earned rest after that though!!
Just to mention the first Billy O Ballington 8' x 6' that was delivered was damaged, Kybotech were very good in handling my disappointment, and I received a replacement shed within seven days.
We were kept informed every stage of the "birth" of our shed. It arrived a day earlier than we had been told, and was on a pallet with smaller pieces than we expected. This made it much easier to move about. The instructions were not just for our shed but instructions for putting together any shed. The fixing kit was listed as "fixing kit" which made it hard to know if you had all the parts in it. However an email rectified this problem very quickly and I would suggest that a full list should be supplied with delivery. All in all we are pleased with our purchase. Thank you.
I was impressed with the garden storage and was just the right one for my needs. The service was quick except for a slight delay in the delivery system but when I contacted the seller this was remedied .
The information regarding the order and the emails keeping me informed of the processing and dispatch made me feel very comfortable about the whole transaction as I felt that I was being kept up to date with the all that was happening from start to finish.
The summer house was well priced and although of light construction with care should last decades. The erection instructions were generic and not specific to the item bought and therefore needed interpretation. I wanted to place the summer house on my own base and had a lot of difficulty in finding out what dimensions to make the base. And in the end I was given the wrong dimensions and had to modify the base. I sent an email to the company reporting this and never received a reply. In summary product good, communications poor.
We bought this shed as i needed to decant some items out of the house into a shed that will keep them dry. I went for the 8' x 4' pent metal shed as they seem to last longer and don't need preserving every year or two and the price from this company was the best and also free delivery that was very fast in arriving up here to Scotland. My wife and i 62 & 60 yrs old built it over two afternoons the instructions were very good and we followed it step by step. We had already prepared the slabs for laying the shed on and when we got the shed bottom frame laid out we screwed it to tannalised wood first we found this much easier to move the shed once it was built as we had to move it into place into a corner up against a fence. The screws and bolts supplied all fitted well as did all the shed parts, panels and roof strengthener's. Once it is all put together it is a very rigid shed but do not try and build it if its WINDY. We are very happy with with this product from GardenBuildingsDirect and would recommend this product with a great guarantee.Its made in the U.S.A. We also bolted the shed with the raw plugs as seen in the company page to the concrete slabs . For further insulation we laid a waterproof membrain on the slabs inside the shed stapling it to the wood edge and then laid treated decking inside on the floor . Very happy.
Can't fault it at all it was brilliant , I would recommend to anyone. My grandchildren are 3 and 8 and they love it. I did loose the instructions but they kindly e-mailed them to me without any bother at all.
Took a long time to put up, and definitely needed two people. Seemed flimsy at first but by the time it was finished was quite stable. The polythene film on the doors was difficult to get off and even bent the door pulling it. Two screw holes did not line up and had to drill new ones. Overall a good building with plenty of room for storage. I purchased the wooden floor to go with it and it came as four 2 feet by 10 feet pieces - unfortunately they were slightly bowed in places and did not butt up as close in the middle as I would have liked - however it is a very strong well made floor.
Very pleased from start to completed summer house. All arrived on time and I was very happy with all the info. you provided . Every thing fitted together.....we need more British companies like yours Geoff. Kimberley.
The garden shed arrived without problems and was soon errected. The instructions could be a little clearer but this is more a manufacturer problem rather than the supplier. All aspects of the purchase from using the Website to delivery were very good.
The shed was delivered quickly. My son and neighbour put it up in an afternoon, it is great looking, and is my little haven for potting and pottering and nice to get out of house. a change of view of my garden
Firstly I would like to say that I am VERY suspicious of every single good review on here! I have never had the misfortune to come across such a cowboy company before in my life!
We ordered and paid for our shed on the 16th July, it arrived all bundled up on the 18th of July, when my Husband undid the bundle the overlap shed was knocked together with flimsy staples, and the splits were big enough for a double decker bus to fit through! It said in the paperwork to NOT erect the shed and to phone customer support - Customer support refused to send me a new shed, and wanted to send me some new pieces of the lap wood to fix it ourselves lol! We agreed on them sending me some new panels instead. I was given the 22nd for the panels, nothing arrived, I phoned up and they told me they would be there the next day the 23rd, again nothing arrived, the Manager a Mr Sparrow gave me a £25 gesture of goodwill, and assured me they would be here the next day the 24th (by the way we had broken down our old shed so we had it's contents in the garden covered up as best we could, we was advised to bring everything into the house! I am disabled so this wasn't an option) It rained all over everything! They eventually arrived on the 24th, my Husband started to erect the shed, and when he got to the gable part of the roof, it was warped! I again phoned them, and was told "you should have checked these parts"! WTF!!! I had a signed quality control sheet and they're telling me I had to check the parts? I was told it would be at least another five days, so I told them to stick it, I wanted my Money back! They phoned me constantly about picking up the shed and the extra panels which I had been storing, I told them not to send anyone out as they would not get the shed till I had my refund! They still sent someone out, and I turned them away! I got my refund almost ONE WEEK LATER MINUS THE £25 GESTURE OF GOODWILL lol! They said because I was no longer a customer the gesture of goodwill didn't stand! Unbelievable Mr Sparrow lol! Once I had my refund they came again to collect it! In my opinion they owe me for the two days I was lied to and wasted, storage of their panels, and general messing around for two weeks! Also, it seems their customer service representatives do not know any other word other than "Unfortunately" - it almost drove me insane!
I have reported the company to trading standards, who telephoned me today, and are investigating them! HA! God awful company, with God awful staff and management! They need closing down! AVOID AT ALL COSTS!!
P.S. We got a shed eventually, from ATLAS sheds, it was only £229, all tongue and groove, with a solid tongue and groove floor, pressure treated, and stained, guaranteed for 10yrs, free delivery, fully fitted by them, with a lock and and alarm, and the people there are lovely!
Kybotech? Or whatever name you choose to trade under - get on your horse and ride out of town with the rest of the cowboys!!!
I decided that the Grandchildren needed somewhere to listen to their music etc away from the adults now they were older so hit upon the idea of a summerhouse in the garden just off to the side of the bungalow. Easy to get to from the utility room and a bit of independence from the adults. Looked on the internet and found Lucia, oh she is lovely to look at and so I ordered her straight away. It couldn't have been easier, spoke to a lovely lad on the phone gave him all my details and he said the summerhouse (the lovely Lucia ) would be delivered the following week!! True to his word the summerhouse arrived and was erected in 3 days by my husband who is nearly 70 years old my sister and my little ten year old niece. Just goes to show how easy it was. Grandchildren arrive at the end of the week and I can't wait for them to see their personal zone. Thank you so much Kybotech for the Lovely Lucia, the price was right, construction easy to follow and it looks perfect thank you.
Mrs Glynis Knapp
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