Kybotech Limited reviews

Kybotech Limited reviews

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Review by confirmed purchaser

excellent item and service very pleased !

great item and delivery , I had 2 very happy children christmas morning :)
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Dreadful product, awful customer service

I have bought a greenhouse at £389 at the end of November which was delivered on time by the beginning of December. This was the beginning and the end of my good experience with Garden Buildings direct (communicating with me as kybotech.co.uk).

A team of professional garden designers wasted half a day and could not assemble it as the parts did not fit. In response to my call (on Dec 15) they promised that somebody would call back but this never materialised. On Dec 16, I sent email (as they suggested after my next telephone call) requesting my money back return the fauly greenhouse. I've got a polite reply from Jeanne promising that a member of Service team will be in touch soon. Then I've got an word-to-word indentical reply on Dec 27, which makes me thinks that no person has actually read this. Finally, no reply whatsoever to my 3rd email, on Monday, Jan 6 (today is Saturday).
I had no choice but to contact (yesterday) Barclaycard to start an official dispute.

I have no doubt that with the help of the Barclaycard I will get my money back but this is experience which anyone would rather avoid.
Zhenya.
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Review by confirmed purchaser

Excellent service and delivery, providing great value for money.

I was given a delivery slot of 6am to 2pm, and because of the distance I live away from your depot was convinced it would be later in the day for my shed to be delivered. It arrived at 5.30AM, although the delivery men said they would not have knocked until 6.00.
Service and delivery was excellent, and I would have not question in recommending or using you again.
My only minor gripe would be the size of the roof panels supplied. They fit (just) but it would have been nice to have an inch of two overlap to the front and back, to finish the shed off more neatly.
Keep up the good work.
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Review by confirmed purchaser

This product would be easier to assemble if pilot holes had been drilled first.

We are fairly happy with the end result though the shed would have gone up a lot quicker and easier if pilot holes had been drilled.
www.kybotech.co.uk

Reply from www.kybotech.co.uk

Thank you for the feedback Margaret. Please rest assured that we will take your suggestion into consideration.
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Review by confirmed purchaser

Good value for money Summerhouse

Bought this summerhouse as we have just moved house. Our old summerhouse although bigger was used for socialising and we themed it on a beach bar. The new one will be a scaled down version of the old one. We are intending to make it very authentic adding the hundred or so postcards we have collected around the world, along with lots of memorabilia. Photos will follow.
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Review by confirmed purchaser

The buisness a1

Brill service garden sheds good value for money excellent customer service very friendly company I orderd an 8/6 shed for around £160 my dog loves it .add quotes from else where. and dog kennels were coming at the same price 5ft/4ft
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Review by confirmed purchaser

Sadly dissapointing

My shed was delivereed by a really happy, helpful driver sadly that is the only good thing to report. The floor was very flimsy and we needed another 3 supports underneath and also had to finish with 65mm sheet to stop the floor from sagging, the roof was the same and needed extra struts to support it. The window was ok thank goodness. Weused 3 tubes of sealer to close the gaps, it is a good job this is only used for storing my mobility scooter in, it certainly is not strong enough to use as a workshop. Very dissapointing buy, I would not recommend this shed to anyone.
www.kybotech.co.uk

Reply from www.kybotech.co.uk

Very sorry for the inconvenience Susan. May I ask for your order number please?
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Review by confirmed purchaser

Excellent value for money

First class service from order to delivery, good quality for the price paid.
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Review by confirmed purchaser

Excellent service

Good product, exactly what we wanted. The order was processed seamlessly and it arrived on the day we had asked for. Couldn't ask for any more. Excellent service.
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Review by confirmed purchaser

Great log cabin shame about the excessive price for using the erection service.

There was quite a long delay between ordering and delivery, which was claimed to be due to waiting for double glazing (as this is an option, I would've expected the parts to be readily available). It was only when I phoned to chase that I found this out and even after I had an email saying the parts were now in stock I had to phone several times before a delivery date was agreed.

The building was delivered and erected as ordered but how do they justify almost £1500. for 6 hours work for 2 men?
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Review by confirmed purchaser

Great shed for the money!

It was so easy to buy this shed as there are enough combinations of sizes and finishes to fit any space. We chose the lapped one for looks. Delivery was neat and driver helpful although I was last on the list and waited in all day! Shed went up easily and instructions were clear even the first one which was to get a coffee! All in all it looks good and is sturdy enough...it survived the storm fine lol! I would definitely recommend this site and these buildings.
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Review by confirmed purchaser

Trusty little shed

Very happy with our little shed , just fine for allotment . Delivery spot on and early morning delivery spot on , good chaps,
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Review by confirmed purchaser

recommended

Ordered a play kitchen for my daughter, they contacted me to advise of estimated delivery date and it arrived on time. Fantastic quality product.
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Review by confirmed purchaser

did what it said on the tin.

Treatment covered summer house in quick time.
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Review by confirmed purchaser

Shedding some light;

Very good product would use again.
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Review by confirmed purchaser

Reccomend to everyone !!!!

I bought a 8-6 shed from the ordering to the delivery they were A class, constant emails regarding the status of my order to the delivery day. Acurate and detailed instructions on how to put together. Went up with ease and much more managable than the full width panels. Will definatley be recommending you to all. A********
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Review by confirmed purchaser

Good value for money

Overall pleased with final product. The only negative comments would be the quality of the asphalt roof is a low grade and a higher grade should be sold for this product.
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Review by confirmed purchaser

Kybotech a company you actually can trust.

Blow me I'm glad I do not have to build one of those sheds every week! that was hard work. It says on the tin, easy assembly in 2-3 hrs! I don't think so! took me and TWO mates 8 hrs in total. That said, once erected it was solid, looked good, and very functional. It was also good value for money. I need a well earned rest after that though!!

Just to mention the first Billy O Ballington 8' x 6' that was delivered was damaged, Kybotech were very good in handling my disappointment, and I received a replacement shed within seven days.
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Review by confirmed purchaser

successful purchase!

bought this playhouse as a combined birthday/christmas present for my 2 grandchildren, one is 3 and one is 6, the first night the six year old wanted to sleep in it!! highly recommended!
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Review by confirmed purchaser

Good value shed. Great communication from Company.

We were kept informed every stage of the "birth" of our shed. It arrived a day earlier than we had been told, and was on a pallet with smaller pieces than we expected. This made it much easier to move about. The instructions were not just for our shed but instructions for putting together any shed. The fixing kit was listed as "fixing kit" which made it hard to know if you had all the parts in it. However an email rectified this problem very quickly and I would suggest that a full list should be supplied with delivery. All in all we are pleased with our purchase. Thank you.

www.kybotech.co.uk Details

About this company

Kybotech Limited operate a number of online retail stores within the home, garden and outdoor leisure sectors.

Have a Problem?

We will make this our priority:

Call: 01636 822 883 or email: priorityassistance@kybotech.co.uk

Visit Kybotech Limited

Contact information

Call us on: 0800 169 6016
We live here: Parry Business Park, Sutton-On-Trent, Newark
NG23 6QX Nottinghamshire
United Kingdom

Category

Kybotech Limited is ranked 60 out of 84 in the category

Kybotech Limited is ranked 726 out of 1032 in the category Home & Garden

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