Customer services were of no help whatsoever and felt at times they were wasting my time on purpose. They also do not appear to understand any of their own terms and conditions posted on the site. With much better bookies like bet365 and paddypower, I see no reason why anyone should ever bother with this site. They will also do everything they can to take your money. For example, I was told if I deposited I would be able to withdraw some winnings . After doing that, I was then told that I would have to complete £450 worth of wagering, and after managing to remove these requirements myself, figured out I would never have been able to withdraw the winnings and they were just trying to get me to loose more money.
Odds on everything are short aswell
I have been with Ladbrokes for some time. I can't say I have never had a problem but they are really getting their act together and the new site improvements are looking great. Much easier to use. Their customer services agents have always tried to sort out my questions and overall the agents are friendly and helpful. I use the shops occasionally and I love the fact that I can take my winnings out of my account in cash.
I have been working in a casino for almost 7 years and understand how important of the customers services for the betting business. however, the experience of my husband and me had in 39 wardour street which is in the heart of the China town London was awful. Extremely, there is one "Chinese looking guy" (he denied he is Chinese even he was speaking Cantonese) whose name is "Yunchoi" had shown his tricky face. he is there suppose to help those Chinese customers whose English is poor, in fact, he was cheating on my husband just because my husband's English not good. he told lies on customers without feeling any sham. And also, the whole team there is the same, i have to say what kind of manager will lead what kind of team. We won't go to Ladbrokes again as this awful experience we've never forget. Please stay away Ladbrokes!!!!!!!
dont open an account with ladbrokes thir make it as easy in thir writeing.they say just open an account and spent 10 and you get 30.dont fall for that you get nothing. when you talk to them they tell you to read the terms and cond thir a joke paddy power and boylesport are a million times better.im gone close my account with them and go to paddypower thir a joke the worst bookies online
Har skrevet lidt frem og tilbage med deres kundeservice, som er skræmmende ringe og ufattelig dårlige til at forklare sig.
Kan slet ikke forstå hvordan en så stor udbyder på markedet kan have en så dårlig kundeservice.
Hver gang jeg har sendt dem en mail har det været en ny person der har svaret på mailen og hver gang skulle jeg forklare dem at jeg har gjort som de har bedt mig om for at få mit freebet og jeg har stadig ikke fået noget som helst, kun mistet både tid og penge.
Deres kundeservice ulejliger heller ikke sig selv med at yde nogen form for service der kan gøre en utilfreds kunde forstående overfor situationen eller i det mindste forklare uddybende såfremt det er mig der er gal på den.
Har nu opgivet at forklare det igen og er stensikkert væk fra ladbrokes, når mine sidste væddemål er afgjorte.
Jeg spiller aldrig hos Ladbrokes igen, og vil råde andre til at boycutte sitet. De lokker med god bonus, hvor reglerne er helt til grin.
Jeg spillede under EM på et spil, som kunne give mig mit bet (på 500kr) tilbage at spille for hvis det ikke var et vinderspil. Fint tænker man, det er en okay deal, og man acceptere at man så skal spille de 500kr igen derinde efterfølgende hvis ens spil ikke går igennem.
Det det så skete var at jeg ikke fik pengene retur, da vædemålet var afsluttet. Jeg skrev til dem, hvorfor og hvornår jeg ville modtage dem, og de svarede det snart vil løse sig.
Skrev så til dem igen en rum tid senere, hvor de oplyste de havde udbetalt pengene, men trukket dem igen da jeg ikke havde spillet dem indenfor 7 dage som stod i "reglerne". Jeg tænker WHAT? Hvor latterligt, jeg har ikke engang fået en mail, eller noget andet om at pengene er klar til mig.
Deres idé er at jeg selv skal (nok helst ikke) sidde og logge ind på spille sitet og klikke ind i min konto hver dag, for at se om bonusen er udbetalt, for så at bruge dem. Jeg er ikke ludoman eller daglig spiller og er derfor bare blevet snydt.
De ved udemærket godt det er sådan udfaldet af de fleste bonuser er på den her måde og de tjener bare penge på at tage røven på folk.
Utallige mails frem og tilbage har ikke ændret på tingene, synes det er LANGT under den standard et spillesite under dansk lovgivning kan tillade sig.
Sagen bliver sendt videre til Spillemyndighederne.
I worked in a betting shop for 25 years and feel customer relations to be a very important aspect of the job. Myself and my husband have been loyal customers of Ladbrokes in cramlington over a number of years and have found 1 member of staff to be very helpful and pleasant! Such a shame that your company don't value your staff the way your customers do! We will be taking our custom elsewhere from now on.
I AM SICK OF LADJOKES SHOWER OR ROBBNING CUNTS NGOOD FOR F ALL SCUMBAGS
I found Ladbrokes to be one of the best betting companies to use, they have great odds and a great mobile app which i got from here -
Other firms offer the day before gauranteed odds as Ladbrokes used too. I was unaware due to a missed email that ladbrokes had changed their policy to after 10am on the day being gauranteed! Other firms offer better odds in general plus the ability to put your bets on the night before with some of your bets being gauranteed. This is swaying my loyalty from ladbrokes unfortunately.
det her er en af de værste skod sider ever. man signer up via en affiliate og så fortæller de at man ikke er tracked selvom man har brugt de links man skal samt bonus code efter fortæller de en det ikke er muligt at linke til den affiliate heller eller create ny account. fuck dog af. værste lorte side ever. deres support STINKER.
de lokker kunder til men vil intet gøre for dem. poker site har sikkert også security problemer samt at de tager jeres penge hvis muligt. ja jeg kan se der mange der har gode erfaringer med dem. men til jer andre. PAS PÅ. ladbrokes er bare et simpelt scam site de tænker kun på penge og ikke deres spillere. hold jer væk.
It may be my browser but I hate using this website as it never seems to act as you direct. You select a series of events (mostly football leagues for me) and it gives you something else or it mixes up the types of bets you might want, e.g. mixing the results in one league with asian handicap in another. On occasion it just jumps to another screen. Hopeless!
i placed a 49s bet didnt put yankee on it -all 4 numbers came in -but they said -i normally do yankees -so they would settle it as a yankee -what a load of bull - iv been ripped - off to the tune of £ 16000, when iv done a lucky 15/31/63 and have.nt ticked e/w or win and had 2 come in second they say its not a winner as it all went on win or the same with 49s if only two numbers came in they say -sorry it went on a fourfold i did,nt put yankee on the slip- email@example.com
I was always curious about online gambling, so I tried ladbrokes about a year ago after being lured in by one of their promotional offers, needless to say I lost all of my money and was immediately cured of my curiosity. Never to return again.
Personally I would not recommend Ladbrokes not because the service was bad but because I lost my money lol, of course if I had won it would be a different story, but then again if I had won maybe I would have gone on to develop a gambling addiction and lose my family and home and self respect. You just never can tell what the outcome will be.
Stay away would be my recommendation!
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