On a recent order of 12 mixed bottles I was asked if I wanted to fill the three empty slots in the case. I agreed the price and also agreed the type of wine. The following week a box arrived with 3 bottles in and a few days later my 12 bottles arrived in a 12 box. I am surprised at this smart practise from the Sunday Times especially as I have been a customer for quite a few years. You have lost my confidence. regards Graham Jones
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