Laithwaites reviewed by

3 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

getting a bit too big to be as personal as they once were...

I joined with two accounts many years ago when they were just developing and the wines were great and the service had the right level of sales contact and support, more recently I have found them a bit pushy and frankly snobby when contacting me. one sales guy suggesting that unless I spend more / up my budget I would not experience the full enjoyment of the slightly more expensive wine he was trying to flog.
I cancelled one of my accounts immediately and now have the same deal with a local independent wine merchant, Alfred the Grape, I get great quality and do not have to pay for delivery so a win win situation.
I shall be closing my last account now that Xmas is over and I recommend finding a local indie if you can.
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