Reply from Lakeland Furniture
[REPLY]
- Reviews (541)
- Margaret Mylward
- 1 Review
Euphoric over Eames DSW chairs!
Easy to order, prompt delivery (two days).
Assembly simple (was concerned that there were no instructions) but there were no problems. Seem to be sturdy and well made.
Lovely bright yellow.
I'm a happy customer
- Markus
- 1 Review
highly recommended
good Price - very friendly - Quality is ok - and very very fast shipping. I've ordered EAMES dsw and highly recommend lakeland-furniture!
- Claire Stafford
- 2 Reviews
Fast delivery but not so fast construction
I ordered some chairs on a Saturday evening and was delighted to know they would arrive two working days later. However upon opening the boxes, I found no assembly instructions and although it may have seemed obvious the construction of the legs didn't easily fit the base of the chairs so the chairs and screws had to be manipulated considerably for them to fit. I hope this hasn't compromised their strength.
- Neil Ostler
- 1 Review
Exceptional service
Not a regular Internet purchaser but the service provided was second to none. Chairs arrived very quickly. Would definitely recommend.
- Lynda Scott
- 1 Review
Great service!
I ordered the Opus white bar stools and as we live in France thought they would take ages to appear but it was less than a week! Sadly 2 are damaged but Lakeland have said they will send another chair so we can change the parts that are damaged. Chairs themselves look great at our new island unit but the seats are shorter than I imagined they would be. Comfortable with the back rest though. We have yet to receive the new bar stool but I have every confidence that Lakeland will send it!
- Thomas Borcher
- 3 Reviews
Perfect..
Fast delivery to Denmark and nice chairs.
We would shop here again anytime.
- marilyn smith
- 1 Review
excellent service!! excellent product
We purchased 3 chairs for our office at work.
Thay arrived promptly.
They are just as described on internet
They are not the best manufactured chair BUT Wow for the money they look FAB!!
Thank you for a pleasant shopping experiance
- Jackie King
- 1 Review
Superb service, with prompt delivery - fantastic!
We were so impressed. Order placed and delivered next day. Great quality products at extremely good prices.
- Stewart Pickering
- 1 Review
Perfect delivery, item as described
Next day delivery, needed item for following day ... Excellent service
- Ian Murray-Watson
- 1 Review
Very good
Items (bar stools) as ordered. Prompt delivery. Very easy assembly (minutes only). They look wonderful. Very reasonable price. Just hope they stand up to constant use!
- Kathy L
- 1 Review
great product and brilliant service
I ordered 2 Torino stools and I am delighted with them. They are very easy to assemble and I am not technically gifted to say the least . They fit in the kitchen very well and are very comfortable . I was even more delighted with the customer service I received when I rang to check how the gas lift on the stools worked. The person on the end of the phone could not have been more helpful and supportive. even though my query was very obvious.
My only suggestion would be to include brief instructions re how the stools' height adjuster works -- it is blindingly obvious but not to me !!
I would definitely use this company again
- Sandra Adair
- 1 Review
Here already!
We ordered two bar stools at the weekend and they arrived on Tuesday - brilliant. Great value too.
- Mrs Yilmazturk
- 1 Review
- samantha Bates
- 1 Review
Great customer servive!
Ordered 4 Ripple Swivel chairs which arrived quickly. Unfortunately, no screws were in the box. Quick call to Lakeland and received within 2 days. Great chairs and customer service. Would shop with them again.
- Snehal Patel
- 1 Review
Great service and quality of goods
The order process was seamless and delivery was prompt. The quality of the apollo bar stools was excellent and they are very comfortable. I am very happy with the service I received.
- ian heptinstall
- 1 Review
Exellent !!
Received our order of four leather dining chairs well packaged and arrived on time , the chairs are of excellent quality at a price you would be hard pressed to beat . Thank you :)
- Carole Wells
- 1 Review
Good communication, polite service
I would recommend the company, communication was very good, keeping me informed all the way through journey until the marquee reached my door. The driver was polite and helpful despite road works in the village and diversions sending him out of his way.
- Amanda Richards
- 1 Review
- Lorraine James
- 1 Review
Excellent
Very pleased with our Rhodes cream bar stool, its extremely stylish & comfortable, delivered the next morning & very easy to assembly. Would highly recommend.
- Jennifer Allen
- 1 Review
Wow that was quick!
Took less than 24hours from when I ordered online to the stools being delivered! Very sturdy stools and easily assembled. Admired by everyone. Definitely buy from Lakeland again.
- Keith Thorne
- 1 Review
A chair as good as it looks.
I bought this chair from Lakeland Furniture. It was the first time I had bought from them and I was pleasantly surprised by the quality. It was an extremely good looking chair and well worth the price. The delivery was speedy and I am very pleased with the excellent service and would have no problem ordering from them again.
- Graham Hall
- 1 Review
Hassle free quality products.
Modern high quality dining room chairs. It's always a worry ordering 'blind' from a web retailer but the images match the product perfectly. The chairs arrived, well packaged and required the minimum of self assembly. Clear instructions were easy to follow. Prompt delivery and a what price? Unbelievable value and fantastic quality.
- Kim Elliott
- 1 Review
no quibble customer service..excellent!
Ordered 2 bar stools.and 1 was faulty when assembled. Contacted Lakeland who immediately offered to replace faulty part...hasn't arrived as only ordered today but I am very impressed with customer care and attitude to date! Will definitely buy from them again:) Keep it up...such service sadly missing from so many others!
- Jan Brown
- 1 Review
Searched everwhere for a month then found and had delivered the perfect chair from Lakeland in 24 hours!
Have been looking for a black leather chair to complete a room for over a month. Argos, Wilko all out of stock or 4 weeks wait for delivery. Tesco had the same chair, £10 more plus £5 delivery charge, in 3 days. Lakeland chair @ 69.99, free delivery and sitting in my room 24 hours after ordering it. Love the selection of ghost dining chairs and will definitely order from Lakeland when I redecorate my dining room.
- Sally B
- 1 Review
Easy to order and fast delivery
I'm amazed how easy the website was to use. I also couldn't believe how quickly the four chairs I ordered turned up (1 working day) and the chairs themselves are really good quality. I'd shopped around for the chairs and Lakeland Furniture had the best price and I can say the best quality.
- Diane Conway
- 1 Review
Excellent service.
Ordered two bar stools from Lakeland, found the choice and price to be very good and competitive against other companies stocking this range of furniture. Found the service and delivery to be excellent.
- Deborah Baxter
- 1 Review
Great prices, fast delivery and fab product
I found the supplier on the Internet and couldn't believe how cheap they were - ordered the breakfast bar stools and they were delivered 2 days later.
I am very happy with the goods and service - and would recommend the company to others
- Sally Kielty
- 1 Review
Brilliant service and a great product
Ordered 2 stools on a Saturday night arrived the following Tuesday, great service, easy website to navigate. Delighted with our stools!
- nettie clark
- 1 Review
i will shop hre again and again and again!!!!
i ordered bar stools and the are justGREAT,the colour is perfect and they are of great quality. the price was very good too.
delivery was very quick.
I WILL SHOP HERE AGAIN
- Pawel
- 1 Review
nice design and good value for money
very good communication and quick dispatch using DPD service which was brilliant,
easy assembly and good value for money. What we like is a design style of those high chairs and only one question is how long they will last.
- Michael Sargent
- 2 Reviews
Great Service
Arrive in good condition and really quickly - even with free delivery service.
Well done
- Jennie Peters
- 1 Review
Great service and great prices
This is the second time we've bought from Lakeland furniture and we're very happy with the incredibly quick service and the fair prices. Definitely recommend them!
- LinB
- 2 Reviews
Great prices and good quality
Good quality and easy to put together. Ordered from this site due to price and not disappointed with quality.
- Habiba Ahmadi
- 1 Review
Fast delivery! Great tracking communication, very safe and affordable!
I purchased an item and it was ready to be deliver next day considering its free delivery that is amazing! They emailed me and notified me so I was aware of what was going on I wasn't home to receive it the next day so I had to change he delivery day and it was very simple and fast through a link they offered me. They immediately wrote back and confirmed the change. Then they delivered the day after and kept me aware by emailing around what time it would arrive and it was very accurate estimation. Very polite service and fast response. I would recommend this 100% I will purchase from Lakeland again. Thank you. ( the packaging was great well wrapped and easy set up not much requirement. No damage to the item either.
- B Allon
- 1 Review
Great Product, Rapid Delivery
Bought one of the Eames style rocking chairs and it's great - really nice quality. Rapid delivery too. Would give 5 stars however there were no assembly insructions included, though it was easy enough to work out myself.
- Halim Miknas
- 1 Review
Fantastic service and good value. Will definately use again.
Very good service. Free delivery and kept informed of delivery slot. Bar stool as expected and very easy to put together. Just four screws for seat and everything else fits. Will use again 4 sure.
- tina clarke
- 1 Review
beautiful wood, good enough to stroke!!
I`am so pleased with my purchase of the oak bench, it is a beautiful piece of wood and looks better than it did online. I have been looking for something to put in my garden room to put baskets under for storage, and this bench is perfect , I have hunted high and low in every local furniture store to no avail, the picture online show the baskets under the bench , it is perfect. Thank you for a very prompt and effecient service, will definetely use this company again.
- Alex Oppenheim
- 1 Review
Good products, fast delivery but terrible telephone manner!
I had been let down by another company with a delivery of chairs for my studio so I looked elsewhere on the internet and found Lakeland. I decided that it would be prudent to call and speak to a customer services advisor to clarify that the items were in stock following my previous experience with the other business.
I was shocked to get through to an advisor who answered the phone with a grunt. On asking whether I had dialed the correct number and that I was speaking to a business (and not a mardy teenage girl at home!) I was given another grunt which I assume was a yes. I made my excuses and hung up and then just ordered online.
I would recommend that the staff get a bit of training in phone manner as the way I was answered was disgraceful!
Saying that, I would happily use the business again but would not call the phone number!!
- ROBIN WESTERDALE
- 1 Review
Bar stools came good
After ordering on line my 3 bar stools arrived within 48 hours, However when i opened the first of 2 boxes the size of the seat looked larger than expected and after measurement was 450mm not 390mm as described. This was critical to the gap i have to fit them so a bit dissapointed. After a quick call to tell Lakekand they said sorry must have been old stock which is bigger than new and asked if i had checked all seats, I checked the unopened box to find the other 2 the correct size. Ok they said no probs and sorry but will dispatch another asap and it arrib=ved next day. So all in all a good resolve. only the basees on 1 is smaaller than the other 2 !! by 30mm , this is good as if it were the same i couldnt fit them in the gap and its not that noticable..
So very good just requires a little more attn to detail and would have been a perfect score.
- Caroline Dickinson
- 1 Review
Quick and efficient service
The order priocess right through to delivery was very swift and efficient. Highly recommend.
Lakeland Furniture
2 Year Warranty
All of the furniture products we import come with a two (2) year manufacturer's guarantee, covering product replacement or repair only Items not covered by the (2) year warranty will have a minimum (1) year warranty and this will be cleary stated in the product details. If within two (2) year of purchase, your product fails due to quality of craftsmanship, please contact our Customer Service Department immediately.
30 Day Money Back Guarantee
There is no need to worry if you have had a change of heart with your purchase. You can return an item within 30 days by sending the notice of cancellation by email to sales@lakeland-furniture.co.uk ensuring that you quote your name, address and order reference number. We will then instruct you on how to proceed. Please note however, that all returned goods must be in a full un-used condition, unless the item(s) are faulty or defective. PLEASE NOTE: ONCE YOU HAVE ASSEMBLED YOUR PRODUCT WE CAN NOT ISSUE A REFUND.
Great Value
We check all our prices every day against our competitors to make sure we offer the best price. In the unlikely event that there is a competitor offering exactly the same product, they have it in stock and it is available for immediate delivery then we will beat it. This applies either before, or up to 3 days after your purchase from us. No catches or tricky exceptions. The Product on our competitor’s web site is identical to one we sell - We do not accept eBay or Amazon The Product must be in stock with the competitor and available for delivery within 48 hours The Product is in stock with us Prices must be inclusive of VAT and delivery charges We are able to verify the offer online
About this company
We specialise in high end reproductions of famous designs of all the modern classics, as well as a huge range of the UK's best value bar stools and dining chairs. We are one of the UK's largest suppliers of Classic Furniture Reproductions. We also offer a range of outdoor items including Artificial Grass, Marquees, Furniture and ECO Fencing.
Visit Lakeland Furniture
Sales Staff 0844 870 6961
OL2 7SF Shaw
United Kingdom
Category
Lakeland Furniture is ranked 13 out of 106 in the category Categories Home & Garden Furniture
Lakeland Furniture is ranked 116 out of 721 in the category Home & Garden
Lakeland Furniture is ranked 18 out of 71 in the category Kitchen
Lakeland Furniture is ranked 8 out of 33 in the category Living Room
2 Year warranty - 30 Day Return
Feel secure with our 2 Year Warranty
