My first time ordering from Lambdatek, and they replied my emails promptly with clear explanation of all my questions, and the charge on delivery which arrived in a day just made me decided to order again within a small time frame, its stock number also changes shortly after the order which amuses me whilst some other online companies just put up fake stock level(hmm, can't mention names). Its price isn't the absolute lowest to be found but definitely on the reasonable side, not the mention is non guaranteed one day delivery with dpd which actually scan in the parcel on every phase of delivery. This is definitely one of the go to companies that is actually interested in attracting return customers by providing good communications between customers and the company which definitely stood out of the pool of companies that lacks the motivation of keeping customers in touch during the ordering process, I do believe how people feel when orders don't arrive in weeks or even months whilst taking 2-3 days just to say its coming, I can assure you this is not one of them and I will consider this company as the go ones when needing an item
Amar H found this review useful
Wir hatten versehentlich eine falsche Artikel-Nr. genannt und unsere erste Bestellung storniert. In kurzer Bearbeitungszeit wurde der Storno bearbeitet und die PayPal-Bestellung angehalten. Die richtige Bestellung wurde dann schnellstens abgewickelt. Unsere USt-ID war, da frisch beantragt, von LambdaTek nicht sofort prüfbar. Nach erfolgreicher Prüfung wurde die englische USt umgehend erstattet. Wirklich ein gutes Beispiel von Internethändler.
Once again LambdaTek had the products I needed in stock, and delivered next day as promised. They are No 1 on my list of preferred suppliers and have never let me down. I buy for my clients, and "Right First Time" is very important. 10/10
I had a great buy form Lamda Tek. The Kobo Glo e-reader was advertised as opened, but unused, which I didn't mind for the £20 less on the price (20% off). When I received it I was pleasantly surprised to find that it was brand new and the box still had the security seals intact.
Have already read four full books on my new e-reader and am extremely happy with it, and with the superb service I received from Lamda Tek.
I purchased a motherboard from their eBay shop recently. The description said the motherboard was new and that it came with manual, 2 x S-ATA Data Leads, 1 x SLI bridge, Backplate and Support Disk.
It became apparent that this wasn't the case when I was called and told that the motherboard was used and may not come with all the accessories. I took the on the spot decision to go ahead with the purchase and see what was actually missing when it arrived. I was able to source the missing items from eBay, but obviously this was extra expense that I wasn't expecting when I purchased the item.
As the price was cheaper than I had seen elsewhere, when I initially saw the listing, I was expecting it to be refurbished, but when I saw that the listing said 'new' I quickly purchased it.
My issue isn't with the service, they were quick to call and point out the mistake and the item was delivered quickly. My issue is with the eBay listing. It was listed as new when it should have been listed as used and incomplete. A standard specification was used in the listing and didn't take into account of the items missing.
I would buy from LambdaTek again, but probably not from their eBay shop.
I ordered two 22" LG flat screen monitors as periphery screens for the Flight Simulator I am putting together.
They were delivered to me in Kent within 20 hours of placing the order on line.
They were well packaged in strong secure factory sealed manufacturer's boxes.
I will certainly be using LambdaTek again
A very good service. Just the day after I received the confirmation of my order dispatching and delivery. But even the price for delivery was a bit expensive compared to the weight of parcel, the time of delivery was of 2 weeks. I cannot charge this slow time to company but to royal postage or italian postage service of course, but for the same price or just a bit higher, probably a courier service could be more fast.
Ordered my first computer via Amazon and when I had a problem emailed and latter called. They responded quickly. The second time I placed an order the machine I wanted wasn't available on Amazon so I ordered direct via thier web site, realized that after ordering Inwasn't going to be around for dellivery so emailed them to ask that they hold off for a few days. Computer arrived in Spain in less than 3 days
Excellent customer service
I live in Germany and wanted to buy an Acer W510 convertible with a UK keyboard dock - understandably, I had no luck locally. Not many UK retailers ship internationally, but LambdaTek did and it did so cheaply, too. When I opened the FedEx box I also found an EU adapter that the LambdaTek people had thrown in for free - a nice gesture. Very impressed overall.
The transaction was smooth and trouble free. Correct payment deducted from my card. Good delivered in good condition and promptly. Perfect - what more can I say ...
except that I has to ship to an international shipping agent, for them to forward to me in Philippines, since Lambda don't offer international shipping.
Don't keep Supermicro in stock, so took over a week which is usual for any Supermicro kit in the UK.
Kept me reasonably up to date on progress of order.
Would certainly buy from them again
Great pricing as well.
veramente bruttissima esperienza in vendita in questo sito. ho acquistato materiale elettronico per un totale di sei componenti. nonostante il peso relativamente basso ho pagato una cifra stratosferica (36 euro)per averlo con corriere espresso che prevedeva 1-3 giorni, una parte dell'ordine ha richiesto 4 giorni di lavorazione nonostante si trattasse di tutto materiale perfettamente disponibile in magazzino. mi hanno spedito con un servizio economico standard dal costo di 12 euro (6 giorni di tragitto) prendendosi in tasca i 24 euro di differenza. ecco come fanno a vendere con quei prezzi, mangiando su queste differenze tra costi reali e quelli promessi.... all'arrivo oltre tutto ancora più grave, mi hanno fatto avere una memoria sd standard invece di quella che avevo comprato che era micro sd...il loro servizio clienti non mi ha più ricontattato e non risponde più alle email come se stessero perdendo tempo, così che passati 10 giorni legali non posso più esercitare il mio diritto di recesso. pessima esperienza vi consiglio di diffidare...
REPLY: FALSE ACCUSE? MA STATE CERCANDO GUAI?
DEVO POSTARE GLI SCREEN DEI PACCHI DOVE MI AVETE SPEDITO CON CORRIERE UPS STANDARD INVECE CHE COL 24H? DEVO POSTARE GLI SCREEN DEL MIO ORDINE E QUELLI CON CIò CHE HO RICEVUTO PER COMPARARE LA MERCE ERRATA?
NON CERCATEVI ULTERIORI GUAI, CON ME VI è ANDATA MALE, AVETE AVUTO DELLE COMPLICAZIONI, PAZIENZA UNO SU MILLE CAPITA A TUTTI E STAVOLTA è TOCCATO A ME.
PERò LA EMAIL DOVE MI CHIEDEVATE DI LASCIARE UN PARERE SU QUESTO SITO MI è ARRIVATA 36 ORE PRIMA DELLA RISPOSTA ALLA MIA RICHIESTA TECNICA. AVETE IL TEMPO PER CHIEDERE DI LASCIARE DEI FEEDBACK E NON QUELLO PER SISTEMARE UN RESO? VE LA SIETE CERCATA VOI, MI AVETE CHIESTO UN FEEDBACK, COSA VI ASPETTAVATE CHE SCRIVESSI DOPO IL TRATTAMENTO CHE HO RICEVUTO?
iMac turntable delivered as promised. Updates on delivery were helpful.
There was a problem with my purchases the description NOT Lambda Tec's which meant the wide screen vertical view was smaller than envisage than the monitor in use. On contact t with Lambda Tec the concern was easily resolved and items returned credit almost instantly raised. New items ordered and delivered in double quick time = with a follow up email "Has your order arrived". Great company to deal with. Some of the biggest names in the world would do well to take note. It is not the product problem it is how the problem is dealt with.Top marks Lambda Tec Peter Smith Talking Cures
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