I have used Lanson Running for years now and they always provide an outstanding serivce. On this purchase I ordered by shoes at 3pm and they were with me before I left for work the next day! Always good quality product and the little extras a are very nice touch indeed!
Received a gps watch which did not work. When i returned it, it was sent to the manufacturer to be checked and subsequently repaired. I did not purchase a new item to basically receive a 'repaired item', the sales rep did just not get my point on this issue. Not sure if they thought i had damaged the item but would not expect this attitude or process if shopping with currys, etc. Perhaps better to purchase your tech items from a more intelligent business. They obviously seem to manage t-shirts ok.
I am fairly new to outdoor running and realised one Sunday that, although my body was warm enough, my hands were freezing and I needed to invest in some lightweight gloves before the winter sets in. I found the perfect solution on LansonRunning.com. Bought a Nike hat and glove set much cheaper than it was advertised elsewhere. The website was easy to use. The delivery was extremely fast. The products were exactly what I needed. I am very pleased with them and I will definitely explore Lanson's website, or visit the shop, next time I need some running gear.
The product wasn't for me it was for my boyfriend out in Afghanistan. It arrived there very quickly and even though I didn't really know exactly what he asked for, it was just the thing he'd wanted. H e was very impressed with the product and how quickly it was delivered to him at his location. Will be using this site again.
I ordered an item on Monday afternoon which I desperately needed by Friday. After emailing to explain the situation they reassured me that the item would be delivered by that date. I did not receive anything by Thursday and got a bit worried so emailed asking whether it had been despatched or not. Lanson were again quick to respond saying that it had been despatched and should have arrived on Wednesday. They automatically opened a query with royal mail to make sure of it and subsequently were in contact to make sure I had found the parcel. Their emails were professional but also friendly and I got the feeling they were doing what they could to ensure I was happy.
Never had a problem when ordered the sport shoes for my husband. Happy that my previous feedback was cosidered and the transport fee has changed to a lower fee for overseas transport. Thank you LansonRunning I will always order these shoes from you.
By far the best place to buy high quality running gear. Great service and advice given in store along with a brilliant choice of high quality running apparel, even open on bank holidays. Website is easy to use and size guide is good. Haven't found a running shop comes even close to this one.
I called to order my running watch and the guy on the phone was really helpful. As a first time watch buyer I wasn't sure which one to get but the guy was happy to talk through the different options available. Order was completed and delivered quickly and now have a great watch which I'm really happy with. Will definitely be using again and hopefully popping into the shop when I am that way.
Running light is brilliant can now see where I run at night does exactly what the product says it does no moans what so ever . my product was here in no time and everything done to a high Standard enjoyed shopping at Lanson Running.
I contacted Lansons having reviewed their website and having a full range of specialist running shoes outside of the normal range of Nike New Balance and Addidas.
The Oncloud running shoes I purchased met expectations. It was good to see the Lanson's website having a best shoes category, which made selecting them somewhat easier. Perhaps some plain guidance on shoes for the heavier runner would be of benefit. and this would enhance the service. Simon Groom 9th September 2013