Laredoute reviewed by

London, GB

4 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

They re-ordered items for me but charged me full price without my discount!

I placed an order customer number 0801123732 order delivery enquiry 002562414 and I received a confirmation for my order but did not receive my items and my order DISAPPEARED from the site!

I contacted Customer Services who promised to resend my order , then nothing

I contacted Customer Services again & this time my order was sent out but I had an e-mail saying I had set up a credit account when I HADN'T but this is ok IF I get my order at the ORIGINAL PRICE charged ie £3 NOT FULL PRICE without the discount accepted on my original order!

I need a response to my e-mails as I will keep the credit account and order again in the future IF I am only charged the original amount of my order ie £3 otherwise I will have to return my order and close my account and not order ever again , thank you!
3
Fiza Asar, Joanna Day and Elyzabeth found this review useful
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