Lastminute reviews

Lastminute reviews

Low
4.9
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
308 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

They just don't care their customers...

Be careful about what you choose. I was stuck in a so-called 4 starts hotel in London sometime ago, with insects in the first room they showed me and hair everywhere on the second one - and no toilet and shower in the room - not mentioned in the booking of course - Told the hotel this is not acceptable, called last minute and they told me hotel manager is not reachable so I need to call the next day (it was a sunday noon). Of course I didn't stay at the hotel and last minute guys told me that it was my decision to not to stay and they can not do anything. So if you know exactly the hotel you're staying and it's cheap on last minute, go for it - otherwise be careful and better avoid last minute.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Conned - Booked on Cabin baggage only flight

Booked flight + hotel package to Prague. Took a bag each to put in hold.

At airport we were told Lastminute had sold us a "Cabin Baggage" only flight - without telling us. There was nothing specifically about this in the documentation mailed us. At the airport it was an extra £40 per bag in the hold!

My advice - don't get conned as we were - avoid Lastminute at all costs.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

awesome

we were given best seats ,it was upgraded for us for free!!!!!!!!!!!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

good value for money for some events. reliable

good value for money for some events. reliable
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great service

All good,whoop whoop ! Nothing else to say
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent

Lastminute.com is excellent as usual. Very reliable and comprehensive.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

DO NOT TRUST LASTMINUTE.COM

I have been caught by Lastminute.com. I paid more on a secret hotel for Las Vegas on Lastminute.com website. Do not go for the Secret Hotel option promising you up to 45% in cheaper rates. I have just paid 45% more for the room than on the official hotel's website and you cannot cancel the reservation.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Reliable vendor at very competitive prices

Always had a pleasant experience booking through last minute.com. A very trustworthy source for travel, trips and days out.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Unbelieveably poor service from lastminute.com. Rude and unhelpful

I found lastminute.com awful to deal with. Their representative made no effort to assist or understand our needs. Completely unacceptable, would not recommend using them at all.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

My first and only stop for anything related to flights or hotels.

We travel a lot, almost every month, and after trying other options, have decided that lastminute.com is the most convenient, economical and dependable way. We particularly like the Mystery Hotels, and have stayed in places we could not have otherwise dreamt of staying. Thank you dear lastminute.com
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Conned

I booked a double room only to find I had a double bed in a single occupancy room. Lastminute not interested as they say the contract is between the hotal and guest. They take no responsibilty yet they advertised the 'double' room on their site and took my money.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

In full flight

I have used last minute.com for the last 6 years booking 3 to 4 flights a year.
I have never had a single problem. The web site is easy to use and the flight can be booked in minutes.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

no fuss, no drama, just brilliant service

I use lastminute.com for my hotel bookings. They offer a huge range of London hotels at amazing prices. The site is very user friendly and I have never had a problem with them.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

always first to be viewed, never last!

Easy website to use. Staff very helpful and i have even been called to advise me of changes to thestre tickets on the of a show.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great deals

Used this site for most of the shows I see. Always good deals to be found. Only once did I find the seat given for a particular show had a slightly restricted view. If the set you are to get could be made known before purchasing it would be brilliant.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

A fantastic online resource for the busy traveller.

Well done for getting the speed and functionality ever better.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Very satisfied

Lovely room and great breakfast
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent

Excellent hotel,staff.location and accommodation
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Fantastic,Fun and full aftersales service

The best part of this company is if you have a problem or want to change anything you can quickly and easily speak to a real person without the usual pressing of numbers,and hanging on forever, and you do not have to pay for the call

www.lastminute.com Details

About this company

Tired and bored? Want more fun and less stress? Live every minute to the full! Find exclusive deals on travel, hotels, flights, holidays, restaurants, theatre and more at lastminute.com

Visit Lastminute

Category

Lastminute is ranked 7 out of 9 in the category Travel Aggregator

Lastminute is ranked 307 out of 327 in the category

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.