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trustpilot stars

Worst Experience when proceeding booking with laterooms .com. (DONT BOOK WITH THEM THE WEBSITE IS SCAM)

I was greatly disappointed when proceeding booking with your company website. Since I have read some good experience and recommendation from this

I was trying to book one of the Japan Hotel for next year and found there are no need to register the account and advise to give credit card details to book the room. Once the room books, it was displayed successfully. An confirmation mail received straight away.

We tried to search our reference number though website and it shows " We can’t seem to find this booking. Please confirm your details and try again." .

So therefore, we have tried to send email to the hotel for confirmation and we found the address that been provided was wrong and display the following message "
Failure Notice
Sorry, we were unable to deliver your message to the following address

Remote host said:553 5.3.0 sorry <>thru Rejected - See [MAIL_FROM]"

And after that we have decided to cancel the booking immediately, and we have to wait like 10 mins till we received the mail. So I hope they wont charge though my bill though my credit card. (mention though privacy, they WON't charge anything for cancellation before 7 days from the day arrive)

Finally, from this short experience I have, i would never ask my friend to come and join.
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