LateRooms.com reviews

LateRooms.com reviews

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6.2
from 0 - 10
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Not as good as other Quality Inns we have stayed at

The price offer was good and we thought it would be as nice as other Quality Inns we had stayed at. . However, although the linen was clean , the room was very tired looking and the walls were scuffed and chipped. The floor in the bathroom also looked dirty and the loo seat was damaged. This was very unhygienic and it put me off. The communal areas were also lacking, in that the place was tired and badly needed updating. There was a table in the dining room that was very dangerous and needed moving as it wobbled that much, someone's breakfast nearly landed in their lap.

Overall, I thought that it rather let the chain down and I shall not trust in future that Quality Inns are all of the same standard. Disapppointed.
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A nightmare trying to cancel a booking online

I have been trying to cancel my hotel reservation. I cannot contact the hotel directly. I cannot cancel my room by email. I have to call a number at 10p per minute.
My reservation number is not recognized even though I was sent a reminder email with my booking number on it.
I will NEVER use late rooms again!
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As simple and rewarding as ABC

Needed a place to stay to visit friends in Winchester. Found dozens of places - but the ones from LateRooms stood out a mile. Location was perfect and price unbelievable! So simple to book and secure too.
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Pay less but get the best.

Quick and easy website to use and saved a lot of money.
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Nice hotel but not what I was promised when booked big let down

I booked a room at this hotel for me and my wife and two kids this was the description what I got told when booked, executive room sleeps 2 adults 2 children.48 m2 club premium king or twin room, guests have the largest lounges on the 61 st floor over looking the city skyline, when I got there I was given a room on the 59 floor and the room was probably about 30 m2 and it only had the one bed for the four of us I tried to explain to hotel staff but told that they had no rooms left on 61 st floor and that I would have to pay extra for a room with beds for the kids
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TERRIBLE ORGANISATION AVOID

Despite a claim on the front of the website 'No booking or Cancellation fees'
if in fact you want to cancel you lose 100% of the fee.
You only find this out once you have booked.
So take some good advice, do not trust laterooms, they do not act as they say on the front page of their website.
No iffs, no buts, they will take all your money.
AVOID.
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Friendly and helpful

I spoke to Late Rooms as I wanted to ensure the accommodation was dog friendly - I could not have asked for a more nicer, helpful, polite young man on the other end of the phone. Thank you Paul Richardson!
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No good for Holiday

Not suitable for Holiday makers, Heating switched off all day,
Booked and paid for 5 nights, only stayed for two nights,
No clean towels provided during our two night stay. Even worse because we cleaned the dirty floor with towel
Slippery bathroom tiles are an accident waiting to happen.
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What a Balls Up!

I had trouble booking because for some reason the computer kept crashing and had to re-enter details about 3 times. I assumed I had booked for Friday 28th of March for our 45th wedding anniversary. Instead it turns out we were booked in for the Friday 28th of February. What a waste!. I'll put it down to experience and not touch Laterooms.Com with a bargepole.
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found a fab place

you found us a fab place to stay thanks.
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Poor

The online booking process was fine, but the hotel had no record of the booking when rung 2 1/2 weeks out. I had to use another site to book another hotel.
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Incredibly easy to book

Without a shadow of a doubt this has been the easiest of bookings I have ever made. I have found the cheapest best accommodation, everything was explained, the terms and conditions were easy to follow, I would have no hesitation to use this site again. It was my first time but certainly won't be my last. The confirmation email was easy to follow and then I received a second reminder email. Really fantastic, have complete peace of mind. LateRooms.com will definitely be recommended by me to my friends. Thank you.
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Another fine booking.

Once again Late Rooms helped me find the ideal booking and allowed me to compare a range of possible choices. I have used the web site on many occasions, in different parts of the country, and find it easy to choose and book with the minimum of fuss.
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Good online service, mobile app could be better

The online service is clear, consice and easy to select via price, ratings, location etc. Reviews were very helpful and the pricing guide helped me make the selection. In fact, the information was so accurate, we loved the hotel so much we increased our stay from 3 nights to 9!
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Brilliant :D

Excellent service, very pleased with my booking!
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THE WORST HOTEL ON THE PLANET

i hve never been so disgusted in my life will never use again totally untrue description of hotel full of mildew in rooms stains on bedding and mattress rude unhelpful staff i spoke there language and they called us fuckking mugs and said heres more easy cash i was appalled breakfast was stale roll i toast no tea only coffee found used condom inside shower tray when complained stated they didnt understand never never again am going to put photos on u tube
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lovely,clean and friendly guest house

rooms lovely and clean,owners very friendly and will go out of there way to help you,breakfast amazing,have family in area so visit the area a few times over the course of the year and will stay here every time now we have found it
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Simply awful, filthy dirty and impossible to sleep.

I booked the Mary Rose "hotel" in Orpington with you as a cheap room before getting up for a cycle event close by the next day.

I should of known the "hotel" was not going to be good when the front door was boarded up and you had to go through a filthy bar in which 2 of the 4 punters were asleep to get to the room. The room itself was in a group of 3 rooms around a shared kitchen and bathroom. The room itself was filthy with visible mould on the walls, the bed was broked and i ended up sleeping on the duvet on the floor. The bathroom was filthy again with a broken shower cubicle and the whole place stunk of whatever had died in the kitchen. The walls where paper thin and the couple with children next door argued continuinly and then someone came round at 4.30am and knocked repeatedly on doors for 30 minutes rousing all the migrant workers to get up.

How it can be described a hotel is beyond me and how an organistion like Laterooms allows somewhere like this to be recommended is ridiculous. The photos of he hotel bear no resemblance to the place itself.
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absolutely Brilliant.

I would reccomend this company anytime to get a great deal on the internet.Hardly any sites like this which compare destinations and hotels as good as this. If your departing on a holiday in the next 6 weeks I would definetely reccomend this service
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From start to finish a pleasurable experience.

A very easy and straightforward process. The follow up emails were very helpful, with a nice "Human" touch that made you feel that that you are being taken care of, as if a rep was there with you.

LateRooms.com Details

About this company

Find cheap hotels, discount hotels and last minute hotels deals at Late Rooms-the Hotel Offers Experts. Book hotels & hotel reservations online or by phone.

Visit LateRooms.com

Contact information

We live here: United Kingdom

Category

LateRooms.com is ranked 40 out of 49 in the category

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