The only aspect i could fault them with was the tracking. When clicking on the link it opens another window shows the tracking number and thats all. Would have helped if i knew who the delivery agents were.
The Makita Plunge saw I purchased had the best price I could find online and included free delivery. It arrived less than 24 hours after ordering, so I will definitely be giving serious consideration to Lawson HIS for any future purchases.
I spent a while shopping around for a new sander, the only company who genuinely had the item in stock were Lawson HIS. Adding to that, the simplicity of ordering it over the phone, and speaking to someone who clearly knew what they were talking about, made the whole transaction hassle-free. Plus the item arrived 10am the next day. EXCELLENT.
Web site was perfect ,no frill's or gimmick's, ordering was easy and straight forward, the terms and conditions were honest and straight to the point, delivery was on time and the machine was well packaged and protected, a first class service and just about the best I have come across in recent years.
Firstly, I chose to buy a Makita Chain Saw from Lawsons because of what seemed to be a great price. It was dispatched and delivered within 48 hours. Couldn't ask for a better service, and will use them again.
You had the product I was looking for and the delivery speed was great.
I'd love to give you 5 stars, but I think that your website could really do with some usability improvements which would make the shopping experience a lot better (would also be great for your conversion rate). One example of this is the checkout, where autocomplete has been disabled on the forms. As a frequent internet shopper, I have my name and address details stored in Chrome, which makes checking out a lot quicker. This should be a 2 minute fix, but would be great for the usability. There are a number of small issues like this.