Lawson HIS reviews

Lawson HIS reviews

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from 0 - 10
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Review by confirmed purchaser

Speedy delivery

Was delivered promptly. Kept informed when dispatched. Delivered next day.
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Great Service

As always quality products at a good price
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Review by confirmed purchaser

Faultless

The item I ordered arrived promptly and working. What more could I ask for?
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Review by confirmed purchaser

Great deal with no nonsense

This is not some kind of price comparison website, it is a shop. I got the equipment for which I was looking at a very good price, with no messing about.
I received an email to confirm, then within two days the order arrived.

What I liked was not only the very competitive price, but the simple and discreet way in which the transaction was carried out. Remarkable in this day and age. It felt almost old fashioned, in a reassuring manner.
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Review by confirmed purchaser

Took three weeks.

HIS phoned back after two days explaining it was a non stock item and would take two weeks. After two weeks I had to follow them up, I suspect they were suspicious as to the first time order and were waiting on the follow up call for verification, before they did anything.
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Review by confirmed purchaser

Very good on all counts - including expert advice

Good products, good price, great communication and they know what they're talking about.
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Review by confirmed purchaser

Good service, good price, good product

After hunting for a pair of rigger boots on the internet I came across this website with boots that had the features I wanted in the correct size and at a very good price. Ordered late Wednesday evening. They were delivered on Friday! Very pleased with the boots and with this firm. Would use again.
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Review by confirmed purchaser

Communication needs improving

Having never used this company before I was hesitant when placing an order for nearly £500, however I rang through to ask a few questions prior to ordering and was confident I was dealing with a reputable company after I got off the phone. What a shame the experience has left me very disappointed. If I hadn't rung myself to chase my order along the way I would not have had a clue what was happening. Communication was non existent, a few days after placing the order I rang to be told I would receive it within a couple of days... NO... I then rang again when it hadn't arrived to be told the same thing, only after the third chasing phone call was I told it was actually being sent that afternoon, I received two thirds of the order the following day, that was a week after placing the order. The outstanding item was out of stock but I was told that stock was coming in that week by the 11th March and it would be sent when they received it. Another chasing phone call when it didn't arrive I was told it was due in and would be sent... a final call this week to Sue, who actually had the courtesy to come back to me, I discovered that my item was actually not due in till April as there was a problem with the supplier. Sue arranged for me to receive a similar item. Yes the prices are great and I am pleased with everything received now, but nearly 3 weeks having spent in the region of £500, with no communication at all was a little stressful. Wouldn't use again due to lack of communication.
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Review by confirmed purchaser

excellent service and fast dispatch

Good communication and service, would use again.
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Review by confirmed purchaser

Metabo BDE1100 Diamond Core Drill (ex Demo/display)

Received item packaged in black bag. This item was meant to be ex demo with some light scratches and signs of use. It was completely battered the brushes where sparking and smoked, made excessive noise. The casing was deeply scratched and metal front casing dented.

It claimed to be seen over by a Metabo Engineer on the Lawson website.
Yes it had; a label affixed saying it was done in 2011, two years ago.
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Review by confirmed purchaser

Excellent service and delivery.

Items well packed. I would definately shop with Lawson again.
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Review by confirmed purchaser

Super service and delivery

I rate Lawson HIS, as First Class on Price, Delivery and Service.
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Review by confirmed purchaser

GREAT SERVICE!!!

Excellent service - very helpful staff! The ordered item arrived the NEXT day securely packed. The price was cheaper than everywhere else that i have researched, thus all in all five stars for Lawson HIS or A++. Very impressed! Thank you.
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Review by confirmed purchaser

Poor Communication

Placed order. After two weeks no sign of order even though the confirmation email said 3 to 5 working days. Have them a call & they said item was out of stock & they were waiting for a delivery. Why didn't you email or call to explain this? Not very impressed. Customer services did apologise.
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Review by confirmed purchaser

This tool company are now top of my 'Bookmarks' list!

The best company by far to buy tools from. Cheaper than all the rest with free delivery thrown in for good measure. Excellent fast and efficient service. Top quality service and choice.
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Review by confirmed purchaser

Dissapointed

From an initial stock lead time to three weeks wait, poor although credit to Lawson they did call to say it was out of stock, and then part ship.
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Review by confirmed purchaser

Great, reliable service at very competitive cost

Really pleased with my last 2 purchases. Both arrived promptly with no problems at all and some of the best deals I could find on line. would recommend this company.
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Review by confirmed purchaser

Excellent and quick service.

I have ordered the drill- was delivered on time and in excellent packaging.
Regards
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Review by confirmed purchaser

Great

Told when dispatched, came quickly and well packaged. Will buy from them again...

Lawson H.I.S. Ltd Details

About this company

Visit Lawson HIS

Contact information

Call us on: 02380724778
We live here: Unit 1, Itchen House, 184 Empress Road
SO14 0JY Southampton
United Kingdom

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