The packaging was insufficient to protect the product from damage. Very flimsy polythene which is easily torn and does not protect anything. The driver would not release the package for inspection until signed for, yet your e.mail instructions require the package to be fully examined prior to signing - this is an impossible situation
As the product has not been fitted yet I cannot comment.
I got what I ordered promptly and when they estimated and it was a good quality product although somewhere along the way it was slightly damaged; a quick repair resolved that. Perhaps some more sturdy packaging (by the manufacturer) would have prevented this. Telephone service when I made the initial enquiry couldn't have been more helpful though.
I wanted a Swiss Army Knife to replace the one I had lost. I ordered from LBSMOnline
and it was delivered a day earlier than the e-mail stated. Great service. really pleased
I placed the order for the Gutterbrush on Monday at 2pm. At 9-30 am next day a ring at the door was the delivery!!
The product did every thing that it said on the tin and I can only praise Greg Ace and his team.
I shall use this Company as much as possible --Paul Bowyer
I recently had considerable trouble sourcing a roll of Superquilt insulation for a guaranteed early next day delivery. After scouring the internet and many calls in vain I happened across LBS builders merchants and boy am I glad that I did!. From my initial enquiry right through to the successful delivery of the insulation before 10am the following morning (bearing in mind it was approx 2pm when I ordered the product), I could not have asked for a more professional helpful company that I will be using regularly in the future.
Thank you Greg, you really saved the day!
there online website had what i need at a very good price ordered what i wanted came in 2 days brillant,they keep you updated on where you products are.....defo will be back to order more products in the near future thank you lbs.....
I thoroughly recommend LBS Builders for both price and speed of delivery. Placing the web order was very straightforward and I was kept fully informed at every stage of delivery. A model on what a web experience should be. Many thanks
Easy to speak to on the phone. Ordered and paid, and was told I would get notification when it was being sent out. I got an email stating just that - AND it arrived when it should :-)
Overall, a prompt friendly service!
As a very satisfied customer I have nothing but praise for LBS. Greg dealt with my order and was extremely helpful throughout. Everything was delivered in good time and all in perfect condition. Many thanks.
Excellent service , I was contacted by email to inform me that the item was out of stock
and that LBSBM would be happy to cancel the order. I left the order open as the items would be in stock within 3 days. I received the order in 2 days.
I thoroughly recommend LBSBMonline, as they were competitivly priced, helpful on the phone and possessed an in depth knowledge of the subject matter that i needed to discuss. This allowed me to progress quickly to determine what I needed and to purchase it at a competitive rate , excellent.
Excellent seller. Items shipped right away and arrived in good condition. AA+++
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