LD Mountain Centre reviews

LD Mountain Centre reviews

Excellent
9.4
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Review by confirmed purchaser

Good purchase, good price

Quick delivery
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Review by confirmed purchaser

LD Mountain centre the dogs b*****s

LD Mountain centre is first rate they ship quickly and items are just as described and the lowest price I could find .
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Review by confirmed purchaser

Trustworthy service

Hooray found replacement shoes on this site at almost half the cost of my local shop, ordered from the comfort of my lounge, delivered two days later --HOW GOOD IS THAT?!!!
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Review by confirmed purchaser

ORDER FULFILLED ONLINE

I ordered a North Face jacket online and it came with no fuss. It was delivered to my works address and didn't get addressed to me so it wasn't picked up straight away. Please add the senders name on future packages please.
Item was great but didn't fit so i am having to send it back.
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Review by confirmed purchaser

super fast delivery

nice website, super fast delivery, and communication all the way. great service
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Review by confirmed purchaser

Excelled in friendly and helpful professional advice, in price and in speed of delivery

I had difficulty finding any stockist in the West MIdlands who had a broad fitting walking shoe by Meindl. I asked for advice a couple of times on email and received speedy and good advice. I was reluctant to purchase shoes on line but was promised a replacement or return of money if on receiving the shoe I wanted to return it and look elsewhere. When I ordered the shoe in the afternoon I didn't really believe it would arrive by a named person the next morning. I really felt in good hands and very happy that there are still shops that deliover such an excellent all round service.
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Review by confirmed purchaser

Fantastic

Excellent price, service and product. Will buy from again.
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Review by confirmed purchaser

Great service and priced matched without hesitation.

Great service including free delivery. I ordered some Ski Gloves for my Wife which were a lot more expensive on the LD website. However after a quick phone call they promptly matched the price and sent out using free delivery. Very happy to recommend them and deal direct with them in the future.
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Review by confirmed purchaser

Price Promise problem sorted

In relation to the previous posting. The company contacted me and explained following my posting on Trust Pilot they had identified a glitch on the price promise facility on the website - they have now corrected this and refunded the difference.

I feel this is genuine and appreciate their quick response.
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Review by confirmed purchaser

GOOD PROMPT SERVICE

GREAT SERVICE,ORDERED AND DELIVERED WITHIN 3 DAYS.WILL DEF USE AGAIN,CHEAPER AS WELL!!
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Review by confirmed purchaser

Want the best deal? LD Mountain Centre is the place to go.

The rucksack I was looking for was the Berghaus Vapour 32 and saw it at LD Mountain Centre with a massive discount. I ordered it online late afternoon and it was delivered the next day. You can't get better service than that! Really pleased with my purchase and I would definitely shop at LD Mountain Centre again.
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Review by confirmed purchaser

superb

Great service.
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Review by confirmed purchaser

Excellent, fast service

Having never heard of this site before I stumbled across it when looking for some walking trousers for my husband. The competitive price & free delivery swayed me but this did not mean the service wasnt first rate. The trousers arrived quickly & were well packaged. Will definitely use this website again for walking gear
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Review by confirmed purchaser

Excellent company, brilliant product.

I have used Zamberlan boots for over thirty years and have never yet worn a pair out. I have only ever needed larger boots. my last pair I bought in the year 2000 and have worn them a lot and they are still as good as new. On needing a larger pair I thought I'd try Brasher Boots having met Sir Chris on an event some years ago but alas they are no longer what they were so back to Zamberlan it was and the new Vioms. I couldn't wait until they arrived and I must say that LD have been a pleasure to deal with. I have received prompt emails telling me what was going on vis-a-vis delivery and my only gripe is that the promised tracking facility on the day of delivery was not accessible; despite coming to me from the carrier with a reference number I was told I had no valid reference number or 'session' whatever that means. However as my new boots arrived prompt and early it did not really matter.
The new boots are heavenly and although not cheap are worth every penny, being if solid construction - you even get a detailed guide with cutaway illustrations and are far more comfortable than my previous Zamberlans which were 'lights' but they have a good feeling of quality and stiffness which bespeaks wearing in and I am sure they will last another 20 years.
Full marks all round.
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Review by confirmed purchaser

Better than mainstream stores A+++

The north face duffel bag was cheaper than anywhere if seen and it dispatched very quickly and I've bought products from similar more mainstream stores and the service was not nearly as good as when my product arrived it was the wrong one and had to send it back and I took a while. The service I received from LD mountain centre was the best I've ever had
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Review by confirmed purchaser

Fast service!

This was the best online buying experience I've had recently.
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Review by confirmed purchaser

Huge savings from LD

Fabulous value & prompt free delivery. What's not to like!
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Review by confirmed purchaser

Wrong product sent to wrong person

I ordered a pink north face bag to be delivered to my friend's work address. They sent a red bag to the correct address but with my name on it- hence a lot of chasing around by my friend as their post room couldn't identify the recipient. All in all- not impressed.
LD Mountain Centre

Reply from LD Mountain Centre

Hi Bryony

Thank you for your feedback on your recent order. Here at the LD Mountain Centre we strive to achieve the highest standards of customer service and satisfaction and we are very sorry that on this occasion you did not receive the level of service you should expect. We have investigated the issue with your order and discovered that the mistake with the addressee was down to human error due to a postcode issue with the delivery address. We have made all of our staff aware of this fault to ensure that it will not happen again. Once more, we are very sorry about the issues you have experienced when shopping with us, we have taken on board your feedback and will be looking into how we deal with address issues.

Kind Regards

Jon Bird
Web Sales and Admin Manager
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Review by confirmed purchaser

Perfecto

Thank u .. Great price ... Great service ... Great delivery ... 👍😊
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EXCELLENT SERVICE GREAT COMPANY TO ORDER FROM

Bought a north face valkyrie jacket best price i could find anywhere.Jacket was delivered on time and there were no issues whatsoever.Would definetly use and recommend LD Mountain centre.

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