Having never heard of this site before I stumbled across it when looking for some walking trousers for my husband. The competitive price & free delivery swayed me but this did not mean the service wasnt first rate. The trousers arrived quickly & were well packaged. Will definitely use this website again for walking gear
I have used Zamberlan boots for over thirty years and have never yet worn a pair out. I have only ever needed larger boots. my last pair I bought in the year 2000 and have worn them a lot and they are still as good as new. On needing a larger pair I thought I'd try Brasher Boots having met Sir Chris on an event some years ago but alas they are no longer what they were so back to Zamberlan it was and the new Vioms. I couldn't wait until they arrived and I must say that LD have been a pleasure to deal with. I have received prompt emails telling me what was going on vis-a-vis delivery and my only gripe is that the promised tracking facility on the day of delivery was not accessible; despite coming to me from the carrier with a reference number I was told I had no valid reference number or 'session' whatever that means. However as my new boots arrived prompt and early it did not really matter. The new boots are heavenly and although not cheap are worth every penny, being if solid construction - you even get a detailed guide with cutaway illustrations and are far more comfortable than my previous Zamberlans which were 'lights' but they have a good feeling of quality and stiffness which bespeaks wearing in and I am sure they will last another 20 years. Full marks all round.
The north face duffel bag was cheaper than anywhere if seen and it dispatched very quickly and I've bought products from similar more mainstream stores and the service was not nearly as good as when my product arrived it was the wrong one and had to send it back and I took a while. The service I received from LD mountain centre was the best I've ever had
I ordered a pink north face bag to be delivered to my friend's work address. They sent a red bag to the correct address but with my name on it- hence a lot of chasing around by my friend as their post room couldn't identify the recipient. All in all- not impressed.
I ordered a pair of size 39 scarpa mustang boots. when they arrived they were to tight. I rang the shop and a very helpful man talked me through my next step.he even suggested that I sticked to my previous make of boots that I had used for many years even though he had none in stock . I trusted his opinions from that point as he was going to loose a sale. so I ordered rhe next size up in scarpa they arrived two days later and are perfect! many thanks to ld mountain centre I shall use them again !!