LD Mountain Centre reviews

LD Mountain Centre reviews

Excellent
9.4
from 0 - 10
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Review by confirmed purchaser

superb

Great service.
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Review by confirmed purchaser

Excellent, fast service

Having never heard of this site before I stumbled across it when looking for some walking trousers for my husband. The competitive price & free delivery swayed me but this did not mean the service wasnt first rate. The trousers arrived quickly & were well packaged. Will definitely use this website again for walking gear
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Review by confirmed purchaser

Excellent company, brilliant product.

I have used Zamberlan boots for over thirty years and have never yet worn a pair out. I have only ever needed larger boots. my last pair I bought in the year 2000 and have worn them a lot and they are still as good as new. On needing a larger pair I thought I'd try Brasher Boots having met Sir Chris on an event some years ago but alas they are no longer what they were so back to Zamberlan it was and the new Vioms. I couldn't wait until they arrived and I must say that LD have been a pleasure to deal with. I have received prompt emails telling me what was going on vis-a-vis delivery and my only gripe is that the promised tracking facility on the day of delivery was not accessible; despite coming to me from the carrier with a reference number I was told I had no valid reference number or 'session' whatever that means. However as my new boots arrived prompt and early it did not really matter.
The new boots are heavenly and although not cheap are worth every penny, being if solid construction - you even get a detailed guide with cutaway illustrations and are far more comfortable than my previous Zamberlans which were 'lights' but they have a good feeling of quality and stiffness which bespeaks wearing in and I am sure they will last another 20 years.
Full marks all round.
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Review by confirmed purchaser

Better than mainstream stores A+++

The north face duffel bag was cheaper than anywhere if seen and it dispatched very quickly and I've bought products from similar more mainstream stores and the service was not nearly as good as when my product arrived it was the wrong one and had to send it back and I took a while. The service I received from LD mountain centre was the best I've ever had
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Review by confirmed purchaser

Fast service!

This was the best online buying experience I've had recently.
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Review by confirmed purchaser

Huge savings from LD

Fabulous value & prompt free delivery. What's not to like!
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Review by confirmed purchaser

Wrong product sent to wrong person

I ordered a pink north face bag to be delivered to my friend's work address. They sent a red bag to the correct address but with my name on it- hence a lot of chasing around by my friend as their post room couldn't identify the recipient. All in all- not impressed.
LD Mountain Centre

Reply from LD Mountain Centre

Hi Bryony

Thank you for your feedback on your recent order. Here at the LD Mountain Centre we strive to achieve the highest standards of customer service and satisfaction and we are very sorry that on this occasion you did not receive the level of service you should expect. We have investigated the issue with your order and discovered that the mistake with the addressee was down to human error due to a postcode issue with the delivery address. We have made all of our staff aware of this fault to ensure that it will not happen again. Once more, we are very sorry about the issues you have experienced when shopping with us, we have taken on board your feedback and will be looking into how we deal with address issues.

Kind Regards

Jon Bird
Web Sales and Admin Manager
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Review by confirmed purchaser

Perfecto

Thank u .. Great price ... Great service ... Great delivery ... 👍😊
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EXCELLENT SERVICE GREAT COMPANY TO ORDER FROM

Bought a north face valkyrie jacket best price i could find anywhere.Jacket was delivered on time and there were no issues whatsoever.Would definetly use and recommend LD Mountain centre.
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Review by confirmed purchaser

Good price and quick, free delivery.

I found what I wanted on the website easily. The price was £15 less than most other retailers and delivery was free.
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Review by confirmed purchaser

LD purchase

Good selection, easy payment and quick delivery. Nothing to complain about!
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Review by confirmed purchaser

if this shop was nearer me i would go there to try all my walking kit.

I ordered a pair of size 39 scarpa mustang boots. when they arrived they were to tight. I rang the shop and a very helpful man talked me through my next step.he even suggested that I sticked to my previous make of boots that I had used for many years even though he had none in stock . I trusted his opinions from that point as he was going to loose a sale. so I ordered rhe next size up in scarpa they arrived two days later and are perfect! many thanks to ld mountain centre I shall use them again !!
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Review by confirmed purchaser

Best place for North Face stuff

Bought the large duffel. Good price and quick free delivery
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Review by confirmed purchaser

Excellent service

LD Mountain Centre delivered very quickly - and even followed up directly to get skis set up for me. Very impressive.
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Review by confirmed purchaser

Excellent Service

Ordered two Arcteryx jackets on Sunday, arrived on Tuesday.
Excellent Service would definitely use again
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Review by confirmed purchaser

First rate!

Spot on. Prompt. Efficient. Reliable.
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Review by confirmed purchaser

Fantastic product, fantastic service, highly recommend

Great price on a north face jacket, and really good express delivery service, delighted with a aspects , thanks!
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Review by confirmed purchaser

Speedy delivery

Very happy with service.
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Review by confirmed purchaser

Excellent value and speedy service.

Excellent service and product as described.

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