I have been looking for this jacket in this colour for a while. I found it online at an excellent price and ordered it immediately.
The service was perfect, no problems whatsoever. I have shopped in the store previously so can recommend all parts of LD Mountain Centre
I have been looking for a North Face Greenland jacket that I could afford for some time - although there was not a colour choice LD Mountain Centre was the best bargain I found. A real bonus was that the item arrived the next day, securely packaged and well presented.
Will go to LD Mountain Centre first next time when searching for outdoor gear.
Very good service from this retailer-excellent price and prompt delivery
After months of searching for a particular snowboard jacket (DC Riplley, Tennis Green, M) I finally found it at LDMC! Placed the order there and then. Few hours later dispatch is confirmed. 2 days later item is delivered. Couldn't ask for a more prompt and professional service! Oh and I'm fairly sure I got the very last of that jacket in M anywhere so bonus and it looks freakin boss.
Following my less than favourable review of LD Mountain Centre I now wish to congratulate and thank them for their excellent service. My review on Sunday prompted a phone call on Monday morning and the problem was quickly and efficiently resolved. The (correct) replacement pair of boots were promptly dispatched and the postage on retuning the first pair was refunded immediately. My trust has been restored and I would have no hesitation in recommending this company.
I can not fault the service I received, the approach shoes I ordered were delivered really promptly. I was kept informed throughout the order process, and everything went smoothly. Also I got a great price on the Haglofs shoes, so what is there to say other than thanks for hassle free service. I will definitely look to buy from you again.
I ve ordered a walking shoes that was a bit small. They were delivered the next day, i ve returned them and got my money back , no waiting. The most important is they have a phone to get in touch with them ,will answer straight away ; not like fiedandtrek.come(never buy from there)
The ski bindings I bought from LD Mountain Centre were the best value I could find anywhere. They were delivered on the next working day; I got an email first thing giving me a one-hour time slot for delivery, so no need to waste time waiting in for them. There was a real-time tracking tool showing exactly where the van was and where my delivery stood in the sequence.
After receipt I had some technical queries. The ski department manager called me back very promptly, gave me the answers and also some useful tips on fitting the bindings to the particular model of ski I had bought (from a different supplier).
Altogether, I could not ask for better service.
Was looking for some 5.10 Camp Four Shoes and saw a bargain on another site, they did not have my size. So, accidently stumbled upon LD Mountain Centre. Was mega-impressed with the price of the shoe that I wanted, far cheaper than the other company. And also the service that I got. LA Mountain Centre is now my preferred first place to look.
Great product at a great price and free delivery.
Flawless both times, excellent customer service
Jon & the team are the best at what they do
Trust me, when I drop £500 on a jacket I spend days searching for the best deal. LD Mountain Centre CAN'T be beaten!!
I bought a the blue North Face jacket with the black shoulders and the ochre body warmer. It was a very smooth transaction and they arrived fairly quickly. I have no problems with the service from this company. The quality looks good. All in all very happy.
The website's easy to use and it's no problem to find what you want. Lot's of useful product information means you can make an informed choice. I ordered on a Saturday, it was shipped later that day and arrived Monday which was great as well!
I try and buy from my local outdoor shop but sadly after trying on 4 or 5 pairs of boots over 2 visits I couldn't find a pair right for me so to be able to order and receive them as quickly as I did was brilliant. I would definitely use LD Mountain Centre again!
Despite choosing to collect my order in store when ordering, the site requires a delivery address to be added when making payment, it doesn't allow a collect in store option. This leads to confusion in the store - they mistakenly put the order in the post (wasting their money) and when you call in to collect as requested and the order isn't there, it wastes your time and theirs. Need to improve the website.
NB the staff in store were v. helpful (despite posting the order when specifically told I'd collect in store).
I have recently moved home, so when I ordered two replacement pairs of my favourite climbing shoes, my credit card purchase was flagged as a fraudulent transaction.
LD Mountain Centre's customer services contacted me promptly by email, suggesting an alternative payment route (via Paypal), allowing me to get my new shoes delivered to my work address promptly and with minimum hassle.
The product itself is from a well established company. So, my review is going to be centered in LD Mountain Centre's service. I can just define it as impecable. The offers are just great. And after the purchase, immediate confirmation of transaction, very swift confirmation of dispatch, fast arrival of the product and simple and secure packaging. I will return as soon as I need one of their products.
The site had a great selection of ski wear at very competitive prices. All the top brands and the sized wanted. Website was easy to navigate and ordering was simple. The ski jacket arrived within a couple of days and my husband loves it. Wish all my internet shopping trips were as successful!,
Excellent courier service.
Ordered a pair of smartwool socks but the unfortunately specific item was out of stock. They contacted me with the offer of a more expensive alternative but for the same price. Couldn't say fairer than that. Will shop with them again.
I bought a North Face duffel from the LD Mountain Centre website.It arrived quickly but it was a lot bigger than I had anticipated. As it would have been costly to return by post I visited the shop in Newcastle. I found the man who served me very helpful and knowledgeable about the kit I required for my trip in extreme weather conditions. I got a lot of the things I needed. My advice is If you live near Newcastle visit the shop.
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