A truly faultless customer experience - well done! Fast delivery, a well-packaged item of very good quality. The engraving was immaculate.
A very professional service all round - thank you.
I hope this adds to your already excellent rating!
This product "does what it says on the tin"...I bought this for my son in law and he was overjoyed. Particularly as I had the option of having The Wave engraved, thus personalising for him. Delivery was excellent as was all communication from the very first visit to the site.
Excellent all round goods and services which I will not hesitate to recommend.
No nonsense ordering and speedy delivery. The free engraving was the iceing on the cake.
We were delighted by the free engraving and surprised that is still arrived so quickly! The packaging could have been better as the box was crushed and it was a gift.
I would certainly order from this company again and highly recommend them.
Ordered this for my husband,the free engraving of his name was such a lovely touch. The communication emails were brilliant and the item arrived really quickly,even though I ordered quite late to arrive for Christmas.It was also packaged well. I will definately order again from this 1st class company.
This is the second year running I have ordered and had problems from this company.
Last year I bought my two nephews a boxed Leatherman Wave each for Christmas. It duely arrived, but the plastic insert within the tin was all broken and looked a mess. A phone call soon sorted this out, but why and how did this happen... did they not check the item prior to dispatch ??
This year I bought my same nephews the bit attachments for their knives, again for Christmas. Duely opened the package on arrival and low and behold the case they should have been in had come apart inside the package and a set of instructions was missing... Again, somebody placed these in the package... did they not check everything was there before they sealed it ??
Come on folks, get a grip, sort this out, you're letting yourselves down big style !
I purchased this for my Farther for Christmas,they really are excellent bits of kit,I have the wave model and I always reach for it in stead of the tool box for most jobs around the house and whilst out in the field with the rifle,I have had mine 5yrs now and the blade is still as sharp as the day I purchased it,speaks for itself really.Great fast delivery of a great lifetime product,many thanks.
When things go wrong on an order the wheat is sorted from the chaff. We had a small problem on my order but they way it was sorted out and the speed of this really impressed me. Would definitely recommend and will use again when I replace (the next time i forget about it and airport security take this off my keyring!) Thanks very much.
Really fast delivery of my order of Leatherman Juice CS4, especially as it was engraved. Good price too, and engraving was free. Can't be better than that. It is a gift for my son, I'm sure he will be delighted with it. I rather fancy one myself!
Great Product, Good Price, Loved the free torch and engraving service. Did this once before on a LM and it cost me 20 quid!! Could not believe the delivery speed, given product was engraved and sent by normal delivery!
I was exceptionally pleased when i doscovered that it was possible to personalise the Leatherman Wave I'd ordered without delaying its despatch. ture to their word it arrived in a couple of days (normal delivery option). Superb.
I had my Leatherman Wave when I lived in the Caribbean and was involved in the charter yacht industry. The sheath was canvas and eventually became quite worn. I decided to replace it and found Leathermans on the internet. When I ordered, late one evening, I did not specify any particular delivery method. The new sheath arrived two mornings later. What great service and what a great product, much nicer than the original and with the extra pockets, I can now carry a small maglite torch. Thank you very much.
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