LED-SUPPLIES.COM reviews

LED-SUPPLIES.COM reviews

Excellent
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Review by confirmed purchaser

Good

We got some great advice on what we'd need for our requirements, the products sold to us do the job very well.
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Review by confirmed purchaser

efficient and quick delivery, good advice over the phone..would definitely recommend

efficient and quick delivery, good advice over the phone..would definitely recommend
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Review by confirmed purchaser

Easy to use web site with prompt delivery

The website was used to on two occasions to source constant current LED drivers. These replaced units supplied by others which failed after 2 years service. Replacement units are of good quality and so far are operating satisfactorily.
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Review by confirmed purchaser

Helpful and efficient

I purchased various different bits of LED kit and then some follow up kit. Both orders were efficiently dealt with and I shall continue to use this supplier for any future requirements.
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Review by confirmed purchaser

Your service and delivery was excellent

I order an item for a.job via the internet and hoping it would arrive before xmas and the service was excellent i would recommend this company for their products
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Review by confirmed purchaser

Good delivery service

Don't know yet experimenting ,
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Review by confirmed purchaser

Great 5*

Great products, great service and good price no complaints 5*
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Review by confirmed purchaser

Reliable!

No need to look for other supplier!
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Review by confirmed purchaser

Great service and advice

Really helpful when advice required, quick to despatch
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Review by confirmed purchaser

Prompt delivery but disappointed with aftersales

I ordered 2 T8 LED tubes from LED supplies as I had done so before and was pleased with the service and pricing. This time the goods were delivered promptly but one of the tubes was faulty. By coincidence I had an electrician on site when they were fitted and he confirmed that the tube and not the fitting was at fault. On contacting LED I was told to return it and they would replace however I would have to pay to return it even though it was faulty goods. While I now realise that it says so in the T&Cs I had wrongly assumed that this would not apply when the equipment was not fit for purpose in the first place. I am now trying to find a courier who won't charge a fortune and will have consider where I get my LED lamps from in future
LED-SUPPLIES.COM

Reply from LED-SUPPLIES.COM

Dear Mr Wright, thank you for your taking the time to review our product and service. Sorry to hear one of the tubes appears to be faulty. As you know these tubes carry a 5 year warranty and are 100% tested prior to dispatch, so generally when we have reports of a 'faulty' unit it is due to mis-use or incorrect installation. Because of this, its difficult to justify covering the cost of collecting all unwanted goods, atleast until the fault has been confirmed by our engineers. We are keen to receive the tube back from you for evaluation. Upon receipt of it back and the fault confirmed we will arrange for a replacement to be shipped. We will also either credit you the carriage cost up to to the value of £15 for shipping the item back to us back onto your card, or you can call our office on 0118 903 3299 and we will arrange a 3rd party collection of the item. We look forward to hearing from you to resolve the matter and thanks again for your business. LED-SUPPLIES.COM
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Review by confirmed purchaser

Good Work

Good job done by your team
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Review by confirmed purchaser

Pricey, but excellent products & service

Not the cheapest LED kitchen lights you can find, but they are well made, and arrived promptly and well packaged. Easy to install (lego for grown ups!). They look good (the dimmer control is essential) and are an excellent solution for under cabinet worktop lighting. I would order from these guys again.
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Really fab service

Really helpful customer service with prompt delivery - even to the Channel Islands.
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Review by confirmed purchaser

Good, customer focused company

I ordered a cable and, as I did not receive a dispatch note after 5 days, I emailed and queried this. Six days after this, having not received a reply, I contacted the company again. This elicited an immediate response and a promise to look into the matter. A couple of hours later I received an apology and the company refunded my credit card and promised to send the cable when it came back in stock free of charge. The cable duly arrived a week later. We all make mistakes, but it is more important what a company does about it when the mistake is discovered.
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Review by confirmed purchaser

Excellent service and product.

Really pleased with product and service I received.
Will definitely use again.
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Review by confirmed purchaser

Great company to do business with - Thankyou

Always helpful, Great products and good service.
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Review by confirmed purchaser

Amazing quality product, really great support and advice when buying.

I recently bought a bulk order of LED Strip lighting which I have used in a newly built Gallery space. I had previously purchased a reel of lighting for domestic use, the dimming controls are really sensitivewith a great range - you can really achieve many levels of glow from a very low light to a very bright yet warm light. I have used these in my bedroom and more creatively in my lounge, its a much better way to add light to a space than a bulb in the middle of the ceiling!

I was surpised how bright the strips were, I didn't think that I would be able to use them in a gallery space, but the results are very impressive. I will be ordering more strips and the other products to install in the corridor and office spaces of the gallery.

I spoke to a couple of people at LED Supplies and they were very helpful and gave me some sound technical advice. I highly recomend!
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Excellent service, reliable and competitive.

I've always found that they have an good product range with excellent knowledge of all that they supply. Very helpful and prompt to reply to any queries with excellent delivery.
Always on time and ready to assist in any way possible. Almost like having another member of staff working on a project.
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Review by confirmed purchaser

Good supplier, willing to help with urgent requirements

We have used LED Supplies for LED tape. Our customer has had very urgent demand for the product we manufacture which uses LED tape - LED Supplies have always done their best to meet our requirements. They have also been flexible wiith pricing to meet our expectations.
We would recommend LED Supplies.
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Review by confirmed purchaser

Fantastic Service & Superb Products!

I have purchased several products from LED Supplies, the overall service from beginning to end was superb. The staff friendly and very knowledgeable, and lightning fast dispatch times! The GU10 LED bulbs I bought are fantastic, the output is great and I have never had one fail to date - the oldest set I have in my house are 2 years without failure. To top it off my electricity bill has dropped as well.

These guys are a credit to the industry.

Thanks!

UK LED Lighting supplier

A name you can trust

Established in August 2000, we are a UK based LED lighting supplier and pride ourselves on offering high quality, cost effective LED lighting solutions for domestic and commercial applications. Our products are installed in some of the UKs most recognised landmarks, a few of which are referenced in our LED lighting news section. Our staff are dedicated to introducing innovative, energy-efficient LED lighting solutions based on a thorough understanding of the customers LED lighting requirements. Our parent company, PowerPax is one of the UKs largest power conversion specialists so we have a complete understanding of both LED lighting and the power requirements needed to drive it.

Visit LED-SUPPLIES.COM

Contact information

Call us on: +44 (0) 118 903 3299
We live here: United Kingdom

Category

LED-SUPPLIES.COM is ranked 171 out of 529 in the category

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