I ordered 2 T8 LED tubes from LED supplies as I had done so before and was pleased with the service and pricing. This time the goods were delivered promptly but one of the tubes was faulty. By coincidence I had an electrician on site when they were fitted and he confirmed that the tube and not the fitting was at fault. On contacting LED I was told to return it and they would replace however I would have to pay to return it even though it was faulty goods. While I now realise that it says so in the T&Cs I had wrongly assumed that this would not apply when the equipment was not fit for purpose in the first place. I am now trying to find a courier who won't charge a fortune and will have consider where I get my LED lamps from in future
Not the cheapest LED kitchen lights you can find, but they are well made, and arrived promptly and well packaged. Easy to install (lego for grown ups!). They look good (the dimmer control is essential) and are an excellent solution for under cabinet worktop lighting. I would order from these guys again.
I ordered a cable and, as I did not receive a dispatch note after 5 days, I emailed and queried this. Six days after this, having not received a reply, I contacted the company again. This elicited an immediate response and a promise to look into the matter. A couple of hours later I received an apology and the company refunded my credit card and promised to send the cable when it came back in stock free of charge. The cable duly arrived a week later. We all make mistakes, but it is more important what a company does about it when the mistake is discovered.
I recently bought a bulk order of LED Strip lighting which I have used in a newly built Gallery space. I had previously purchased a reel of lighting for domestic use, the dimming controls are really sensitivewith a great range - you can really achieve many levels of glow from a very low light to a very bright yet warm light. I have used these in my bedroom and more creatively in my lounge, its a much better way to add light to a space than a bulb in the middle of the ceiling!
I was surpised how bright the strips were, I didn't think that I would be able to use them in a gallery space, but the results are very impressive. I will be ordering more strips and the other products to install in the corridor and office spaces of the gallery.
I spoke to a couple of people at LED Supplies and they were very helpful and gave me some sound technical advice. I highly recomend!
I've always found that they have an good product range with excellent knowledge of all that they supply. Very helpful and prompt to reply to any queries with excellent delivery.
Always on time and ready to assist in any way possible. Almost like having another member of staff working on a project.
We have used LED Supplies for LED tape. Our customer has had very urgent demand for the product we manufacture which uses LED tape - LED Supplies have always done their best to meet our requirements. They have also been flexible wiith pricing to meet our expectations.
We would recommend LED Supplies.
I have purchased several products from LED Supplies, the overall service from beginning to end was superb. The staff friendly and very knowledgeable, and lightning fast dispatch times! The GU10 LED bulbs I bought are fantastic, the output is great and I have never had one fail to date - the oldest set I have in my house are 2 years without failure. To top it off my electricity bill has dropped as well.
These guys are a credit to the industry.
My experience in dealing with LED-SUPLIES over the last couple of years has been a revelation.
The quality of the products supplied and the excellent service is equalled by their professional and friendly approach to business in general.
Over many years in the electrical and lighting trade I can honestly say that is a pleasure to do business with this company, long may this relationship continue
I was recently tasked with reducing energy costs in our office building by installing LED light tubes. I am not technical and didn't have a clue where to start. The technical sales team at LED Supplied guided me through the selection of the correct product to meet my needs as well as providing full technical information so my electrician could carry out the required work without any fuss.
Great product, excellent support, good pricing, Highly recommended
I have been buying led's and power supplies from led-supplies for the last two years and they always provide top quality products. Their lead times are very good and the staff are friendly to deal with and very helpful with unusual requests or technical advice on specific projects.
Led Supplies have always given us a great service, they really listen and understand our requirements. They have a wealth of expertiese and are always on hand to advise and help to resolve technical issues. They are more than just a supplier they are a partner helping us to grow our business.
My experience with LED - Supplies was a good quality product and competitively priced. We have installed a large number of bespoke lengths on our high spec residential projects, our clients have been very satisfied.
As a large scale manufacturing company we always look for quality products and service at the most competitive prices
I’m pleased to say that dealing with LED-Supplies has exceeded all of my expectations and has done so while consistently being the most cost attractive option available.
Easy to work with, friendly and knowledgably I’ve yet to come across a better LED supplier.
I would (and have) recommend LED-Supplies without reservation.
We use LED Supplies for a range of LED products and have always found their products to be of a very high quality when compared with that of other suppliers in what is a very flooded market. For particularly large orders they have always been able to deliver within short lead times and have never let us down to date.
With excellent service, quick delivery times and competitive prices I would happily recommend them.
The folk at LED supplies really know really are a joy to deal with.
They really know their products and have a great range available.
The pricing is good and because they are a small company they can really give you the personal service that is missing with the larger companies.
I have dealt with them for 10 years and they are my preferred source for LED and
Power Supply products.
I approached LED supplies for a quote 2 months ago on behalf of my client. Their professionallism, enthusiasm and attention to detail was evident right from the start. I am unfamiliar with the technology and their portfolio of products but the staff at LED-Supplies were able to make sense of my admittedly confused initial enquiry and suggested a product that was perfect for our needs. I wouldn't hesitate in reccomending them to my colleagues. Five stars from me, perfect!
Avnet Technology Solutions
I've dealt with LED-supplies.com since they started up and I have to say it has been a pleasure. They guys there really know their stuff and will take as long as necessary to explain a concept or describe a solution completely tailored to your requirements. I've found the knowledge they have (and their willingness to share!) is second to none, and goes far beyond the service offered by other competitors who are happy to take your money but not necessarily give you their time. The products are usually delivered within a day or so and the pricing is extremely competitive. The quality and reliability of products is also is top notch, unlike some cheaper alternatives available that might look good but will go on to let you down.
The quality of the products we purchase from you are first class, combined with the ease of ordering, the speed of delivery and the low prices, it all adds up to a long and prosperous future.
On the New LED Supplies website is very easy to locate the correct products to quote our customers for their Installations.
Only purchased from this company once so far. I ordered some LED strip for under some shelves in our living room. The products were a very good quality, very easy to put together even for me in just minutes and the order arrived very fast as well. Would recommend!
I have come to expect high quality products ad this is what I recieve. Over the past 2 years I have ordered thousands of Power Pax PSUs and in that time I have never had a single failure.
Lead times can sometimes be long due to the manufacture in the far east; however the goods are always delivered when promised.
The service is always very efficient and friendly.
Certainly one of my better suppliers!
Their LED drivers are very neat and effective. Both orders I have placed have been received next day. Marc helped me with an enquiry about the web site and sent me extra connectors to join LED tape. I can recommend them without reservation
We purchased LED lights for the garden area of our restaurant - we looked around but only LED Supplies were able to provide the lighting we wanted. The service was quick, as was delivery, and the lights look amazing.
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