Lenstore reviewed by

2 Reviews

Review by confirmed purchaser
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Purchase OK, dealing with product problems not OK

Purchasing from Lenstore via the website always works well, and products are delivered promptly. However, we have experienced quality problems with the products on several occasions and these have not been resolved satisfactorily. As a result, we have had to replace faulty lenses at our own expense.
    Lenstore
    TrustScore 9.7 / 10
    19,915 Reviews

    Reply from Lenstore

    Dear Ken,

    Thank you for your review.

    Please accept my sincerest apologies for the problems you have experienced with your contact lenses.

    At Lenstore we are always happy to replace faulty items and report any problems directly to the manufacturer.

    Please rest assured that a member of the Customer Services Team will contact you shortly to investigate the matter further.

    Kind regards,

    Imran
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