I found Lesar UK Limited to be very helpful anf knowledgable both in regards to their products and their service support. I would have no hesitation in recommending their services.
From the initial query to receiving the cards in the post - everything in it's entirety has been stupendously smooth! The level of customer service has been second to none, from both the Team Leader Mr L Brooks & other people whom I've dealt with over the phone & via e-mail. The majority of my own work history has been heavily based in sales driven roles, in addition to a long stretch at an inbound NHS BSA callcentre - so I believe myself to have a sound knowledge of what customer service should look & feel like, as well as ideal thoughts as to how good it can be. Well - you guys at Lesar have surpassed even my own high expectations.
So very pleased, I am certain I will be coming back to purchase more from you. You have dealt with my first few orders with the utmost professionalism & jovial amicability - sometimes two elements difficult to combine.
Top notch - Top marks - Top banana!
Jordan Niemeyer has been particularly helpful with the creation, from scratch of our templates, for various different photo cards. Jordan is a very helpful, enthusiastc individual who has persevered with getting our photo cards looking professional and exactly how we wanted these.
Excellent service from my initial enquiry through to confirming the final design on my ID cards. Designs were started before i'd even paid a penny and an excellent turnround in getting the first batch of cards printed and sent to me.
Kieran Barlow found this review useful
Dealing with Lee Brooks in finding a solution to a problem that was very time sensitive was easy, professional, affordable and VERY customer orientated. I have ZERO reservations to recommend Lesar for the services they offer.
We needed some ID cards for our company, and having looked online for a company that stood out, with decent prices, Lesar was our answer! Helped along by a very helpful member of staff, the process from start to finish was trouble free! Would highly recommend.
We were let down by another ID supplier at extremely short notice and we needed to get some replacement lanyards ASAP to give to our students. We spoke to Lesar just before 5:00pm on Friday and on Tuesday morning the lanyards arrived. Very quick and responsive service, thank you :-)
Lewis at Lesar UK provided a very professional service.
With a quick trunaround time, Lesar's constant commincation and understanding of what was required, made the process easy.
We look forward to working with them again.
We recently placed an order with Lesar and found them to be so helpful. They answered all of our questions and were always happy to help.
The overall order was handled smoothly and delivery was very prompt.
We will definitely be ordering again from Lesar in the future.
Many thanks for your help!
my contact at the company was very helpful and patient with us (it took us a while to decide) . they provided us with all the information we needed and a good price.
delivery was fast and the products were of good quality. they were also fast to support us with an issue with the software after.
I would highly recommend Lesar to anyone from day one they have been fantastic in all aspects. They respond to queries and quote requests efficently and the delivery turnaround is excellent as well as their competeive prices on goods.
Their staff are helpful, coutreous and above all strive to give their supplier exactly what they require with excellent value for money.
I have recently had the misfortune to use another supplier for a printer and then ordered the same printer from Leasr the difference in service and quality was ourstanding. Myself and all of the office team cannot recommend Leasr enough.
I have a had numerous queries as I am fairly new to my company, but Lesar have been efficient and prompt in solving any technical problems and very helpful and patient when providing basic instruction or assisting with ordering consumables.
I would recommend them as being very easy to do business with and reliable when asked to return calls or take any action.
We have been very pleased with the service we received from Lesar. After many ideas that we had to change, staff were extremely helpful and all ideas were taken into account. Customer service was also excellent - Lewis Towers, who we dealt with was always on hand to respond to any changes and dealt with the whole process impeccably.
I would certainly recommend them.
I run a marketing communications agency where the answer is always yes, now what's the question? When one of my key clients, a secondary academy, said they had a requirement for new staff ID badges, bearing in mind a reasonable churn in staff, I turned to Lesar. I found them online and opted for their bureau service after several phone conversations to determine the right solution. They were very helpful in taking our designs and turning them into something straightforward, so that repeats would be easy and fast. And, nearly a year on, I've been impressed with their service. There has been an occasional hiccup but it has always been quickly rectified. I would recommend the bureau service; if I had opted to do it all myself I shudder to think of the effort it would have entailed!
I contacted the company to produce some ID cards, I dealt with a chap named Daniel Thomas he guided me through whole process and made it very easy and quick to use.The price becomes secondry when you get great customer service. Plus quick turn around.
Keep up the good work!
The ID cards were just what we needed. The cards were delivered in 2 days, were a high quality and a reasonable price. The service and help at every stage was excellent. I wouldn't hesitate in recommending Lesar.
Nathan at Lesar assisted us with the design and production of our membership cards. We already had a general idea of what we wanted to produce, but Lesar helped us to fill in the gaps, and develop these ideas into something that would be both pratical and sustainable. Although we ended up making many changes along the way before confirming our order, we were always assisted with much patience and courtesy. Many thanks to you, Nathan!
As a small AV company providing an integrated service to a major client - we were tasked with finding a reception solution.
Having narrowed down to 2 choices, Lesar proved to be extremely helpful with a very good solution in a relatively short time.
Since then, they have been happy to return to the customer site and work with us and the client to ensure they have what they want.
My main contact is Yasin Patel and its so helpful to have one person as a point of contact. We are involved in a wide range of services and the work environment can be very demanding so we really need to be efficient when focusing on the product purchases, consumables restocking. As Yasin already knows us it makes these tasks more pleasant and efficient. I feel I can trust the service.
The staff I have dealt with have been very helpful and patient when the whole process came to a halt over the summer holidays and then started up with a new sense of urgency plus everything was completely changed from the original order!
Daniel Thomas has always responded to emails promptly, sometimes with a phone call which is a nice personal touch. All contact has been professional but approachable.
We have had a number of PC's installed by Lesar over the last couple of years to aid us in a Health and Safety Induction process for Visitors to site.
All visitors have said how amazing the service is; simplistic, easy to use even for those who are not too familiar with PC's.
We have had no problems with the software or the PC's whatsoever and when we've wanted to make any changes, the prompt response from Lesar is truly a credit to the company reputation.
I would happily recommend others to use them as they are a fantastic organisation to co-operate with!
Five star from us!!
Our company recently used Lesar for ID Cards. From start to finish Lesar were fantastic. They were extremely friendly and helpful and kept things very simple and straight forward. They were very quick to answer any queries and really did put themselves out to help. We needed the cards in a short space of time and we had no trouble with this - they arrived with days to spare and looked great! We are really pleased with the end product and the service provided. We would definately recommend Lesar in the future and look forward to doing business with them again.
A great big thank you to Lewis and all of the team at Lesar.
We needed a system to allow us to print our own id cards. I phone Lesar in the morning and within a few hours they had sent me the best deal they had. I discussed this with colleagues and decided that we could save money.
We paid and within 2 days my product had arrived. I had to call for support a number of times. They were always supportive and willing to help.
I would highly recommend this company to others.
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