Items excellent quality and delivery service excellent. Have no complaints and wouldn't hesitate to use this site again. They even called me after I'd placed the order to query one of my purchases and see if I wanted to change it as they had new similar items in stock which were not yet on the website. Delivery company used were excellent with several communications and came exactly when they said they would.
Thought the customer service was brilliant, when I ordered my item I was aware it wasn't in stock and would take 3-4 weeks for delivery which I didn't mind! The day after I received an email asking if I was aware of the fact the delivery was that long and if I wanted they had the total black in stock if I wanted that instead as they could ship it out ASAP. I was very impressed by this but I chose to wait and I got my item only a week after ordering. Happy customer
I was delighted with the service I received and would now use this company again ahead of mothercare and mamas and papas. I got the buggy I wanted for almost half the price from what it was retailing at it in John Lewis. I got emails too informing me of the delivery day and then on the morning an hour slot that it would be delivered in so didn't have to wait around all day. Great service, I would recommend to anyone.
We ordered the silver cross surf as it was was the best deal we had seen. After I ordered it I was a bit worried I had made a hasty decision as I hadn't heard of the company before. I was plesently surprised when my order arrived in two days, considering it was free delivery! Great product, service and I would highly recommend it!
Very satisfied with service and product, and thank you so much to Michael on the sales team for your help with everything. Bought an Oyster Gem Pram and was the cheapest price we have found. The product arrived within days and was in excellent condition. Very very pleased!
We ordered the bugaboo camelion 3 package to include maxi cosi car seat and adaptor at an amazing price and then the delivery was both fast and very informative. The service is outstanding and will not hesitate in recommending you to friends. Can't wait to order from you again.
I visited the store to find the item I wanted wasn't on stock. As baby was due imminently I decided to order online. Lester's phoned me twice on the day of order to confirm stock availability and when it would be delivered. Lester's use DPD who also are excellent about communicating delivery expectations on text and email. Fantastic service all round.
I ordered on line and received an immediate confirmation. The next day I was informed that my order would be delivered just 2 days later. The day was inconvenient for me and I requested a change of delivery day, which was easy to do on line and I immediately received an e-mail confirming the change of delivery day.
On delivery day I received a further email confirming an hour window during which my order would be delivered, Needless to say the courier arrived with my order about 20 minutes into that time. What can there be to complain about.? Excellent service!
My daughter was very keen to have a car seat that matched her pram. It had been discontinued by the manufacturer. We found one on Lesters site and were a little dubious about ordering from a place we hadn't heard of. We needn't have worried. The seat was delivered within 48 hours and we were kept informed at every stage. Thanks for such great service