Ordered my goods and customer service was excellent. Communication if first class both by email and telephone. Delivery was very quick and products purchased were exactly as expected. I would definately use Lesters Nurseryworld again.
I ordered a parasol for my daughter's pushchair that many places were outof stock of and some shops estimating an 11 week wait for delivery so was very happy that Lesters hadit in stock and was delivered so quickly.
I was dubious about ordering a new car seat from a website I hadn't heard of before but Lester's offered the most competitive (cheapest!) price for the Maxicosi I wanted. I was so delighted with the service. Shortly after placing my order, I received a phone call from a helpful (and very polite) staff member to discuss my order and delivery options/dates. I then had several emails to keep me posted with the status of the delivery - which arrived exactly on time! An absolutely brilliant experience. I have always ordered my baby's products from Mothercare but shall be ordering things more regularly from Lesters Nurseryworld.
We ordered our stokke umbrella after shopping around as this was the best price and delivery was low cost which still made it cheaper than competitors. After ordering we received a call along with an email to advise there would be a small delay on the order due to popular demand but they would endeavour to get to us as soon as possible, true to their word we received an email within the week with a despatch date which was followed by further emails advising the delivery time slot to within an hour which was handy as we didn't then have to wait in all day. All in all I was very happy with the service and would repurchase from lesters nursery world;)
I ordered and then cancelled as thought I found one in a local shop, I cancelled online which was easy but then discovered that the local shop did not have one in after all so called lesters to see if I could un-cancel - they dealt with this request quickly and it was all sorted and posted out the same day - so helpful and fast delivery, I will definitely be using them again. 5 stars.
Ordered the bugaboo buggyboard. Chose Lesters because of good price and we'd used them before. Good speedy delivery and the company they used notified of hour deliver slot and even let's you track parcel online so you can see how far away it is.
I had placed an order for the silver cross sleepover complete system for my partner and we got a phone call to say the stand had been discontinued. We even tried silver cross direct for one and they told us they had none. Lesters popped up on an online search, after a quick and very pleasant phone call confirmation of the product I ordered it easily online and had it delivered in excellent fashion by 10am the next day. Would happily recommend and use this company again.