Rang them beforehand and got straight through to a sales assistant who helpfully informed me which colours were in stock and could be delivered straight away. Bought the pram online at 4pm, arrived the next day before 4pm. Amazing.
I was looking for a buggy board that I needed really quickly. After searching on line Lester's Nurseryworld was the cheapest I could find but didnt know how long it would take to receive it. I made a quick phone call to them and was told it would be dispatched that same day for delivery the next day and because I'd spent over £50 it would be FREE delivery. I did receive it in perfect condition the next day. I would without doubt use Lesters in the future. They provided a fantastic service and these days that's hard to find.
Literally 2 minutes after placing my order on Friday I received a phone call to tell me my buggy would be in stock on sat and delivered on the Wednesday. I had another call to confirm on Tuesday and the courier firm gave me a 1hr time slot for delivery so I could plan my day.
Not only was the customer service brilliant the buggy was cheaper than anywhere else I'd seen.
Flawless service from start to finish, can't recommend highly enough!
Bought uppababy cruz (tyler) and various accessories from this company - attracted by price which worked out quite a bit cheaper than same items from John Lewis. Really good customer service, they phoned to advise of dispatch date and I had all items within a week. I have since changed my mind of the colour of the footmuff and they exchanged it quickly and efficiently. Uppababy cruz is excellent by the way!!!!!
I ordered the items late at night after 10.00 pm and early the next day had a confirmation that it was on its way and would be delivered the following morning. Very early next morning I had confirmation from the delivery company that it would be delivered between 9.56 and 10.56 that day and even gave me the name of the van driver. Sure enough it arrived well packaged at a few minutes past 10. That is what I would call service, from both Lesters and their choice of delivery company. To top it all off the prices Lesters charge are very competative, and they have a large range of good quality items. All in all I could not fault anything about them.
Found Lesters on the internet. Great selection an all ranges. Placed an order and it was delivered as arranged. It's so nice to have a company you can phone and talk to re any issues. As a Gran to be. I will certainly be back in touch with them .
We have just used Lester-nurseryworld .co.uk and found them competitive in price and with fast delivery, coupled with wonderful communication from the company throughout the purchase. We will be using them in the future.
N D Oxon.
Fast delivery! My order was surprisingly delivered in 2 days! The staff I spoke with, especially the manager, were all very friendly and helpful.. Superb service! I'm so pleased... Couldn't recommend them high enough...
Fantastic delivery. Was kept up to date the whole way with choice of dates and then given a very specific time. Item was in pristine condition. Would recommend to anyone.
Love my Pink Lining Changing Bag
The staff were fantastic in providing excellent customer service and in helping process my order through quickly. The stokke scoot arrived within 24 hours of placing the order.
I couldn't find the change bag that I wanted but this website came up when I searched for the bag on google. I ordered straight away, payment was simple. Delivery was quick and I even got a free gift. Highly recommend this website!!
Was looking everywhere for the Sliver Cross Wayfarer 3 in 1 Pram and finally found it in stock here. Was a little worried about using the company because I had not heard of the store before but I would certainly use Lesters again!
Excellent customer service, quick dispatch of item and was able to track my purchase over the bank holiday weekend which put my mind at ease.
It arrived in perfect conditon. No problems at all!
Very happy mummy to be!!
Really really would recommend this website. Great products and competitive prices but the best thing is the promtp acknowledgement of an order, followed by super prompt delivery. I was very impressed.
The goods arrived within days and although one item was faulty, it was replaced rapidly without any fuss whatsoever. All in all I am very impressed with the service I've received from Lesters Nurseryworld and would certainly shop with them again and recommend them to friends and family.
I purchased a pair of stokke adaptors to fit my be safe car seat. The car seat was very wobbly on the frame so I decided to change the car seat for the stokke own carseat as was more secure. As I tried to return the adaptors for a refund 5 days later the so called manager of lesters would not refund them as apparently they were all scratched! How they were scratched in 5 days when they had been in the box most of the time and my baby hasn't even been born yet is beyond me. A very rude male employee of lesters had got a pair of display adaptors out to try on my pram and had mixed up the adaptors!! The manager was very aggressive and very intimidating and did nothing to help solve the problem. He was very argumentative and raised his voice a number of times to me, may I add that I am 38 weeks pregnant and due to give birth any time!! Only when The employee told him he had mixed them up did the "manager" reluctantly refund the item. I am appalled with the very poor level of customer service from the manager and his employee. I was a loyal customer of lesters having purchased and paid for a number of items previously but I may say that I will never be shopping there again and I advise other people not to waste your time either!! This man needs a lesson on customer service and especially talking to pregnant customers in this manner is not acceptable!
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