My ceiling lights were delivered very promptly, however there was a small fault with one of the shades. I notified customer service and this was dealt with very efficiently and professionally both over the phone and followed up by email. I would definitely recommend them and use them again without hesitation
The item i ordered had been discontinued, however the customer service agent took the time to find me a similar item and then fast track the delivery of the new light. Very helpful.
I got exactly what I ordered, it arrived quickly and they used a courier who seem to have one of the more efficient and flexible services for delivery.
Lighting at home had a very good selection of lights all at a reasonable price , delevery was very quick.
My first purchase with this firm was so simple, loved the great detail and choice on the site, simple ordering, quick delivery, quality product. Will be the first place I go to when I 'm looking to buy any more lighting. HIGHLY RECOMMEND
Very happy with the service and products. Pleased that they called a couple of hours after I had ordered more than one item to say part of the order was out of stock and giving me a choice of sending the part order or holding on until the rest came in. The order then came more quickly than expected. I would definitely use them again.
Ordered one day, email acknowledgement received, then notified order in warehouse and delivery was + 1 day later. Great product and well priced. Great service - thanks
Ordering the item was easy. It wasn't in stock, but they did contact me by email and phone immediately to advise this and said it would be delivered within 3-4 weeks, which it was without any further chasing by me. They even emailed when the item was despatched to advise the delivery day. The communication is good customer service and made the short wait for the item perfectly OK.
Also the item is very good value for money.
I got a good service and would recommend this company.
No problems at all ... easy to use and well informed of delivery schedule.
I was a bit hesitant about buying on the internet, as you can never tell the quality, but the wall lights are absolutely excellent and fantastic value.
Previously bought lights from here and never had any problems. The lights we have purchased have all been expensive so you worry about how they're going to arrive. No problems here. The box is always well packaged inside another box for protection. Although the lights we bought were expensive, the best possible price was always here at Lighting at Home.
Good after sales too. Last fitting came without bulbs but this was sorted with one quick phone call. The best thing though is this isn't just an internet seller. They have a large shop in Salford with really helpful, friendly staff so you can buy with confidence.
Good cummunication regarding delivery. Best price on the internet for the items we bought.
Saw the chandelier in a store but the price was a bit OTT so I looked on the www and found the exact same product listed with these guys, saved me over £130.
I spoke with the company regarding delivery, I needed to delay it due to having to work away from home for a few days, they sorted that out for me and were easy to deal with.
This was my 4th Order from Lighting at home. They have a superb range of products and offer great value. They deliver to Ireland and the delivery courier took only 2 days. The company always ring to confirm the order status, a nice personal touch. I will be using them again, without question.
My original chosen product was discontinued and with the help of a staff member I was able to choose another product and I am delighted with his recommendation.
Would not hesitate to buy again. Thank you very much.
I ordered children's wall lights to replace wall lights I already had, in the picture no wires could be seen so I had assumed they would wire in. When I got them they were plug in ones so no good for me. The company gave me refund minus delivery costs, just a shame it didn't show wires or state plug in.
We were looking for a new outdoor light but didn't want the traditional porch lamp and also wanted it in white with PIR. Came across this website with just what we were looking for and at a good price. Delivery service was excellent and we knew to the hour when the parcel would arrive. Will come back here again.
Ordered a spot light which arrived in less than 2 weeks but unfortunately was slightly damaged. Phoned Lighting at Home who could not have been more friendly and efficient. I received a replacement about a week later which was in perfect condition. I would definitely use this company again and with competitive prices too who could ask for more!
Fab customer service. Ordered online at the weekend. Needed to ring to ask how long the lights would take to arrive. Spoke to Neil, very helpful. He explained they had to come from Austria. Could take 6/7 days. Neil rang us to tell us they had arrived with him and he was despatching them that day. The lights had arrived by the Friday. Fabulous service all round.
The product was promised for delivery on 17/10/2013 and was eventually delivered on 22/10/2013 having been in the carriers hands for 5 days
I consider that Lighting at Home have done everything that they undertook to do.
The product (lampholders) is well made and good value. The staff at Lighting at Home
have telephoned me many times during the past 5 days to update me on the delivery.
It is always a good sign if a supplier makes an extra effort if things go wrong.
I would alter my review of Lighting at Home to 4 stars (could be 5 with a different carrier)
If you are interested in a review of Interlink Express they are the worst possible carrier
i.e. 0 stars.The are uncooperative, unhelpful and uncommunative as their system does not allow any telephone
calls. It is my opinion that they are deliberately difficult so that customers get fed up and go to their depot
to avoid them having to re-deliver.
Order a Baroque light , , which said in Stock however the item in Stock was damaged? The guys were great at keeping me updated and in just over a week I had my order, it's not yet fitted but looks brilliant.
Wholesalers couldn't match your prices for god quality products. Thanks
They did not have the lights that I ordered they emailed me asking me to phone spoke to a very nice gentleman that spent sometime seeing what lights they did have in stock as it was a big order they were delivered when he said they would come I am very pleased thank you
Haven't put the light fittings up yet but they look as expected,they were well packaged with no damage seen! Delivery was good,plenty of options if day didn't suite and I got notified of a time slot with enough warning. So so far so good!
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