Lightinthebox reviews

Lightinthebox reviews

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Do not trust these amateurs, the total cost will be doubled!

This is a bunch of amateurs.
They say it is free shipping, but in the end it will cost you more than shipping costs.
We ordered about 20 items for 350 USD but they send the goods in separate packages which means that the customer must pay the administration fee to UPS for each package. For the first package we had to pay 10 USD in taxes and 30 USD in administration fee. The value of the items in this package was 35 USD. I guess we will receive about 5-8 separate packages more. We have already said no to the next package. The problem is that we have already paid the total of 350 USD. And they have not answered us when we wanted a refund.
Please be advised that the cost for your items will be at least the double in the end.
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Wasn't so cheap after all

Ordered once, and that was enough to make me understand you cannot trust LightInTheBox. Some small nail tools took one month to arrive and when looking at the dispach note, I realized it was a reminder I got - thus the goods arrived about a week earlier without my knowledge. When ordering it was stated 15-20 days of delivery, but when tracing the goods it stated approximately 1 month for high season - when is high season??

I finally received my products but had to pay an extra 28 dollars in customs and handling fees. I was very surprised since I thought everything was paid for. Suddenly the products weren't so cheap anymore. I've bought a lot from eg. Amazon.com which works perfectly at a very low cost, better stick to that!!

Maybe I should've read all the fine prints on LightInTheBox, but even so I find the information bad if extra costs such as customs and handling fees come as a surprise! Makes me think of bad policies and doubtful purchases...
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LITB service is comparable to none in my opinion!

I was initially sceptical about ordering but then decided to bite the bullet and order my first dess!! WoW!! The dress arrived beautifully packaged, in less than 2 weeks and it was a perfect fit. Only the length was a little bit of a problem as I am only 5'2" but I was the belle of the ball that night and I will definitely be ordering from LITB again and again. This time I shall give my custom measurements because I am short but I know now that it'll be perfect! Thank you LITB!
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Not recommandable - very bad after sales service

My first purhase on this webpage were ok, but i was somewhat annoyed, that I had to add 1/3 of the price in custom. But OK, I thought, I should had known.
Then I tried again to make a purchase -and this time, I have only received half of my items, but they have withdraw the whole amount from my account. I wrote a claim accordingly to their very strange complaint system, and got an autoreply, with an excuse about Chinese New year, and therefore risk for longer respons time. What????!!!??? Chinese New year at beginning of April. I am working with Asian countries in my work position, and Chinese New year is around end January??? Anyway, the autoreply stated a few points, that could solve some specific problems and if that wasn't enough, I should reply the email with a detailed complaint - so I did, but now I got another autoreply stating that the inbox was over the quote. So I looked in their webpage for another email, that I could use, but there is none. The only contact you have is their Strange complaint system which will generate an autoreply. So I guess, my money is lost
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Could not have been a better experience

Great experience!
The dress is just as the picture. It is made very nicely, lined,beaded. I had it made to my measurements. It is perfect.

The color is as the color chart showed.
I was kept informed as to progress and delivery was as they said it would be.

Everyone thought I was crazy, this has been a terrific experience.

FYI, this is my dress for my daughters wedding.

Carol
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GREAT site

I bought some filter for my camera og a backpack. The product is perfect and delivery was fast.. 3 days for China to little denmark. It's not the last time i buy in lightinthebox..
The site is easy to find the product i want

Regards B Hansen
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Best formal dress ever!

I received my dress and it is as beautiful as I expected and even more! The color ruby is like the pictures added by customers on the site not the color that is on the model but that was just fine , a lovely red. The material is gorgeous and the tailoring is extremely good. Without a doubt, I recommend this dress . Also, the dress came on time. :) by demetra gerontakis
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Super site

Ce site est tout simplement génial. Beaucoup de choix, des prix très intéressant et la livraison est gratuite. Habitant en Polynésie, c'est rare de trouver des sites avec autant de choix et qui livre en Polynésie Française.
De plus, le crédit fidélité obtenu en commentant les objets achetés est très pratique car il permet non seulement aux autres d'avoir un avis sur un produit mais aussi de bénéficier de réduction sur les prochaines commandes
Je recommanderait fortement ce site à des amis et des proches.
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trés bon site

C'est un vraiment vraiment cool on trouve de tout et ce n'est vraiment pas cher et a chaque fois que j'ai recu mes colis j'etais trés contente
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Best-ever

Is one of the best sites that you have already tried
They have very good taste and miscellaneous goods
And is providing all the needs and very high quality
Recommend to try it and like it certainly will receive a
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Reliable, friendly, high-quality web-shop.

After trying several of those cheap-selling-chinese-no-name-items web-shops, I'm most satisfied with LightInTheBox.com and will choose them as my main source.
Reasons:
- low prices (but you can find that elsewhere)
- medium to high quality goods, no junk here
- accurate item descriptions and photos (not so common elsewhere)
- ultra-reliable shipping and delivery (most important factor)
- very good customer support and understanding
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Super tarifs et énormément de choix

Je recommande ce site vivement tout s'est toujours bien passé pour moi livraison rapide,économie d'argent et surtout énormément de choix sur tout...accessoires fashion et flashy comme j ´aime...
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Billige og gode produkter

Jeg har mange gange købt varer hos Lightinthebox og har hver gang været tilfreds. Hvis man sørger for at bestille for under 80 kr, kræves der ikke told på varerne. Jeg har allerede anbefalet siden til mange i omgangskredsen og vil gøre det samme herinde :)
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Not to be trusted

You cannot trust the reviews on the light in the box site anything that is negative towards there product even if it is extremely accurate & honest they delete, they are probably writing all the good reviews themselves & deleting all the real ones, there is also no return policy as stated they make it near on impossible to return anything and only offer you a few dollars if you do not the hundreds you paid so it is not worth returning anything, the quality of some of there clothes is good but I wouldn't trust any if the reviews on there site & stay far away from the curtains.
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Top Dollar

Det er bare en super duber side med masser af spændende ting og sager. Du kan roligt og trygt shoppe løs her. Betjeningen og forsendelserne kommer rigtig hurtig afsted fra afsender. Jeg vil i hvert fald anbefale dem til andre kunder:-)
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Go Kvalitet Go pris Go service

De varer jeg har købt har været go kvalitet, og har ikke haft nogle problemer med leveringen.
Kan klart anbefales
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Awesome site, great deals!

Light in the box is perfect for the online shopper who is looking for a little bit of everything at great prices. I haven't purchased one item I'm dissatisfied with (and I usually come up with at least one lemon) which makes me want to see what else I can buy. Long story short, it's worth a shot.
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dejlige cykelshort

vi bestilte nogle cykelshorts. de havde rigtig god pasform,størrelsen passede, modefarver og meget billige
leveringen var som lovet. vi vil hel sikkert købe der igen
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N'hésitez pas a commander

je te recommande ce site. les livraisons sont gratuit, j'ai pas eu de surprise a l'arrivée. tous est bien emballer, je ne regrette pas mon achat.
Mais le seul truc que j'ai a reproché c'est le suivi de commande. il est suivi jusqu’à Hong Kong et après non. mais bon il est arrivé quand même.
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Outstanding!

Most importantly, considering it's my wedding dress...I placed my ordered from the USA (Houston, TX) on 03-March-2014 and the dress arrived on 01-April-2014. The dressed arrived exactly on the day it was supposed to...but it drove me crazy waiting on the package from DHL as I figured it would be here in the afternoon (as several other DHL packages have arrived at my home) but it got here at 8PM tonight, thankfully! Our wedding isn't until 18-May, but the anticipation of the dress was driving me wild...especially if I needed alterations, right?! LO

Now onto the dress...I had it custom made in my personal dimensions, 36" bust, 29" waist, 38" hips. The bust and waist fit beautifully!! However the hips are just a tad too wide, which is fine because I can have them taken in (plus I'm working out and wanna lose a lil weight anyway). It wasn't too small so it gets 5x stars. I ordered my dress in champagne and the color is BEAUTIFUL. Light enough to pass as a wedding dress, indeed.

Overall, the dress is absolutely gorgeos and I know my future husband is going to be completely impressed. The texture on the dress is made of stitched fabric, not tiny beads - which is what I wrongfully thought - but I'm not much of a "flashy" girly-girl so I'm totally cool with that. Thank you Light In The Box. My wedding will be beautiful because of you!

lightinthebox.com Details

About this company

Visit Lightinthebox

Contact information

Call us on: 13716008403
We live here: United States

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Media & Marketing

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