I have been using light up for my property development work over the past 2 years. I am no electrician so have to ask questions which are always answered quickly and pointed in the right direction for the products I need.
Delivery time is typically 1-2 days, always well packaged and delivered by courier.
Will continue to use Light up and recommend them highly.
Chose light up UK as good value for what I wanted. Unfortunately that is the only positive I have. Long delivery times as items out of stock. Sent standard and not premium product paid for twice! Missed one item out of order. It was all sorted eventually but took almost a month! In summary if not in a hurry and don't mind a lot of messing about then the actual products are good Value for money and quality is fine.
The second time I have had to call this company for advice or service and both times I have walked away feeling as if I have been slapped in the face for asking a question. They really do need to send the lady on the phone to charm school or better still bin her off as she doing your company no good. Apologies if it offends... But seriously you need to sort.
I have used Lightupuk on several occasions and have found the company to be very good. They stock a good selection especially for me owning my own electrical business, they sell the cheapest fire rated down lights in the UK and the fittings are excellent having fitted several hundred. All in all good company to deal with and customer service is quick to respond to any issues or questions.
I ordered 2 smoke alarms from them. Expecting it to arrive within 3-4 days, it arrived a whole week later and the wrong item was sent to me. I contacted them back and they told them they will send me a replacement and a self address package to send back wrong order. Another week later , nothing from them. I had to call them and chase them up and they told them they will despach it within 1 day, seems someone forgot to action the order.