I have used Lightupuk on several occasions and have found the company to be very good. They stock a good selection especially for me owning my own electrical business, they sell the cheapest fire rated down lights in the UK and the fittings are excellent having fitted several hundred. All in all good company to deal with and customer service is quick to respond to any issues or questions.
I ordered 2 smoke alarms from them. Expecting it to arrive within 3-4 days, it arrived a whole week later and the wrong item was sent to me. I contacted them back and they told them they will send me a replacement and a self address package to send back wrong order. Another week later , nothing from them. I had to call them and chase them up and they told them they will despach it within 1 day, seems someone forgot to action the order.
Was looking around for some track lighting for the office, and found Light up UK on line, lots of kit available, almost over ordered it's so easy, (note to self, money is tight don't buy just because I like) descriptions and information on the site very good so didn't ring just ordered, lighting tract, fittings and bulbs all turned up two days later well packed. Followed very easy instructions replacing original fitting and all working straight out of the box. Would recommend Light up to any of my friends and expect to keep them :-) Great service
I've been using Light Up Uk for several months now. As the owner of a large showroom, lighting is an essential part of my business. Not only do Light Up Uk offer extremely competitive prices but they really do go 'the extra mile'. After deciding I needed to change the light set up in my showroom, I had extensive talks with several very helpful members of staff. After coming to a decision with the ample aid at hand; I took the plunge and made a large order that frankly, I would never normally make online. The staff really do make you feel that comfortable, I will be making many more purchases from this company without a doubt. I couldn't recommend the service they offer enough. I'm still astonished they don't charge more for what they do!
I have used Lightup Uk for a while now, thought It was about time I submitted a review. My recent order of some exterior lights, as per usual were dispatched quickly and arrived packaged well. Will continue to use Lightup UK, the customer service and easy to navigate website add to a hassle free shopping experience!!
I placed my order about 10am for a job I had in 2 days time. I then realised I needed to add something to my order so I decided to give Light Up a call to see if they could add it to my order. Without any problems they amended my order and dispatched it within 24 hours! The staff were very helpful on the phone and the website is a breeze to use, I highly recommended this company.
Spoke to light up about how to construct an L shape track kit for my kitchen using these spotlights. They helpfully pointed me to the appropriate products and explained to me how to put it together. Very good customer service and products.
Quick to take the money, slow to deliver. Telephoned; "there is no one...... try again later". Eventually got through to find there are no bulbs- a lighting retailer! The consignment eventually arrived( late), minus any instructions. Good products let down by poor service (and management?).