Linkedin reviews

Linkedin reviews

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Satisfied user

Using the free-profile option. I´m satisfied.


I also manage a few company pages. Here, there are a lot of things, i wish were possible, but again, we only use the free version - so what can you ask for, really.
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Cant get them to stop charging my Credit card

You will have to cancel your credit card if you want to stop. They will not write you back or answer the phone.
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LinkedIn gives you a voice...

When you are having a difficult time merging into a new area, or new to a market and spot in your career/employment...linkedin gives you the chance to connect on a professional forefront. Thank you!
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Useful

I really like Linkedin, it's is extremely useful - to find the right contacts, look at the CVs of other people and I am receiving job offers quite often through linkedin. I had some trouble with setting up a page and I got in touch with their customer support - I was amazed by how quickly they got back to me and we resolved the issue literally in 15 mins.
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LinkedIn app adds LinkedIn connections to smartphone contacts EVEN IF CONFIGURED NOT TO -- and Customer Service is shockingly inept

On 2/26/14, I first contacted LinkedIn because I found out that LinkedIn had been adding all my LinkedIn connections to my smartphone contacts list, even though I (have always) had my phone configured NOT to sync anything with LinkedIn.

What followed was an astonishing stream of gobbledegook and doubletalk from a LinkedIn "Customer Experience Advocate," who ignored my repeated polite requests to be contacted by a supervisor.

On 3/9/14, I sent the entire email chain back to the original LinkedIn Customer Service email address (scroll down to last email in this post) with another request to be contacted by a supervisor. I deleted the ticket number from the email chain so that the new email would go in the main queue, instead of being routed back to the person I'd been corresponding with. I have not received a response to this email.

I finally found this issue in the LinkedIn Help Center, and the answer appears to be this: the LinkedIn smartphone app will integrate with your smartphone contacts WHETHER YOU WANT IT TO OR NOT, AND EVEN IF YOU HAVE YOUR PHONE CONFIGURED NOT TO SYNC WITH LINKEDIN. The only solution is to uninstall the app, which I have done. I also will be canceling my premium account -- I don't want to buy services from a company that willfully disregards my privacy preferences.

The email chain follows.

Member By Web Form (Olivia Pauli) 02/26/2014 19:58
I just discovered that every time I connect with someone, that person gets added to the contacts list on my phone. I never authorized this and do not want it to happen - - and no, I never gave LinkedIn permission to access my contacts. Unless I unknowingly gave that permission by installing the Android app. If so, I will uninstall it immediately. Please explain why this happens and how to make it stop - - and it would be nice if there was a quick way to get rid of all the unwanted entries, but I guess I'll have to delete all my contacts and re-export them. Unless the rogue contacts have infiltrated my other device's contact lists as well - and if that is the case, I will take down my profile and leave a message directing people to come view my new profile at The Ladders. LinkedIn is not so essential to my life that I'm willing to let it add contacts to my phone without asking me.

Response Via Email (Rajesh) c02/27/2014 02:44
Hi Olivia,

I'm sorry for not having a quick answer. I have forwarded your message for additional review and advice. We’ll be in contact with you as quickly as possible but your issue may require additional research which may extend your wait time.

You can always check the status of your ticket by moving your cursor over "More" at the top of the LinkedIn homepage and then selecting "Help Center". From there, click "Support History" in the top left to see the status of any tickets you've submitted.

Thanks for your patience, Olivia.
Regards,

Rajesh
Customer Experience Advocate


Response Via Email (Santosh) 02/27/2014 03:06
Hi Olivia,

Thanks for reaching out to us about this and apologize for the inconvenience caused to you.

You can always remove Droidin account from phone->settings->Accounts & sync. When you install Droidin it gives you 3 options: full sync, partial (existing contacts only) and none. If you turn off this sync feature, it would not import your contacts and add them.

Olivia, if there's anything else I can do to make your experience the best possible please let me know.

Santosh
Customer Experience Advocate


Member By Email (Olivia Pauli) 02/27/2014 08:50
Santosh / Rajesh / Whoever gets this email next . . .

First, I think that Santosh meant "LinkedIn" not "DroidIn" in his email below -- I assume you are referring to the LinkedIn app that is installed on my phone.

So I went into my LinkedIn account under ACCOUNTS. It shows me that for both Contacts and LinkedIn data, Sync is OFF.

LinkedIn has obtained unauthorized access to my Contacts, and I want to know how this happened and how to stop it.

Please escalate this case to someone with substantial knowledge on the subject. I am disturbed that despite my having taken explicit measures NOT to give LinkedIn access to my smartphone contacts, it has apparently happened anyhow. I wish to file a formal complaint about this with LinkedIn -- please advise on how to do so.

Independently of my formal complaint to LinkedIn, I have filed the following complaint with the FCC (http://www.fcc.gov/complaints) under Wireless Telephone / Privacy:

"I have an account on LinkedIn.com. Like all LinkedIn users, I regularly connect to other users; they become my connections. I recently discovered that my LinkedIn connections have become contacts on my smartphone. I have always had my LinkedIn sync options set to OFF and have explicitly refused several requests from LinkedIn to access my smartphone contacts. Nonetheless, it appears that LinkedIn has disregarded my wishes and settings and has not only read my contacts (read access) but has also WRITTEN TO my contacts (write access) -- all in violation of my clearly expressed wishes and properly configured settings."

Olivia Pauli

Response Via Email (Santosh) 02/27/2014 23:15
Hi Olivia,

Thank you for your reply and apologize for the inconvenience caused to you. Let me provide with the steps.

Go to your Andriod phone settings, scroll down to personal -> accounts &sync.
Turn off the Sync completely.

Olivia, hope the provided steps would serve your needs and if you have further questions, please feel free to reply to this message.

Santosh
Customer Experience Advocate



Member By Email (Olivia Pauli) 02/28/2014 13:40
As I explained in my last email, sync *IS* completely off AND ALWAYS HAS BEEN. You seem to have some trouble understanding my emails. Please put me in touch with a supervisor.

Response Via Email (Santosh) 03/03/2014 21:46
Hi Olivia,

Thank you for your reply and apologize for the inconvenience caused to you. I would surely forward this issue to my internal team for further assistance, however I would request you to provide me with the member's names who connected to your network, so that I can check the status and assist you further.

Regards,

Santosh
Customer Experience Advocate




Member By Email (Olivia Pauli) 03/04/2014 11:42
Santosh.

Your email baffles me.

I have no idea what you mean by "provide me with the member's names who connected to your network."

The issue is that LinkedIn has been adding my LinkedIn connections to my smartphone's contacts without my permission.

Are you seriously asking me to go through all1500+ of my phone contacts and make out a list of all the names that were added by LinkedIn rather than by me?? I can't even see what use that would be. Exactly what would you have your team do with that information? This is not an issue about actions taken by LinkedIn members.

No offense intended, but for whatever reason, you seem not to understand the nature of the problem and therefore are unable to troubleshoot it effectively.

Once again, I ask you: PLEASE PUT ME IN CONTACT WITH A SUPERVISOR!!!

Olivia Pauli





Response Via Email (Santosh) 03/05/2014 21:40
Hi Olivia,

I wish I had an immediate resolution for you. This particular issue will need to be escalated to our internal research team. I understand this may be frustrating but as soon as I get an update, I'll let you know.

Thanks for your patience in this matter, Olivia.

Regards,

Santosh
Customer Experience Advocate


Member By Email (Olivia Pauli) 03/05/2014 22:20
I'm not expecting an immediate resolution. But I am requesting, for the third time now, that you put me in contact with a supervisor.

PLEASE HAVE A SUPERVISOR CONTACT ME!!

If my simple requests to you for contact with a supervisor continue to be ignored, I will resend this email chain back to customer service (not just back to you), in the expectation that someone else will be able to respond appropriately.



Response Via Email (Santosh) 03/07/2014 00:58
Hi Olivia,

Thank you for patient and understand your concern. I'm forwarding this issue to our internal team and if needed the internal team supervisor would further answer with relevant information.

Regards,

Santosh
Customer Experience Advocate

________________________________________

Olivia Pauli
3/09/14
To: customerservice@linkedin.com
Hello,

I sent an email to customer service a couple weeks ago about my concern that my LinkedIn contacts were showing up in my smartphone contacts list without my permission.

I had a very strange exchange with one of the customer service reps (Santosh) -- his emails didn't make sense (I couldn't tell if he was having trouble with English, or if he wasn't paying attention to what he was doing, or if he was having some other problem) and weren't responsive to my emails -- and he repeatedly ignored my polite requests to have a supervisor get in touch with me.

Please read the email chain below. In my second email, I described the complaint that I filed with the FCC.

WOULD WHOEVER GETS THIS EMAIL PLEASE HAVE A SUPERVISOR EMAIL ME TO DISCUSS THIS ISSUE?? THANK YOU!!!!

Olivia Pauli
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Free Premium account for one month, with no mention of it being recurring

I've just been paying for two months of a pretty expensive premium account, because I signed up for one month free. LinkedIn didn't state that the premium account was recurring and therefore I have been paying for the service for two months without my knowledge nor intention. The cancelation page was very hard to find too.
Seems like LinkedIn wants to make money on people who don't use their services for anything professional by tricking them into a free month and then with no warning starts drawing money from ones account.
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The price of growth?

Just received another linkedin invite... I never joined when the invitations started kicking in 5-6 years ago, so I just kept on receiving invites again and again, as well as all the reminders afterwards. I was turned off from the beginning when I realized they just autopiloted themselves to send to anyone they could find in the address book. Boost of membership - YES - but a total intrusion in one's privacy. The price of growth comes at a cost. Honestly I don't know if they changed their politics, but it is way to late to win me over anyways.
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Twice they have taken names from my address book, without my permission !

I feel as though I have been violated.
How dare they go into my address book without my permission, know they were doing that, because my TV repairman was on the list!

I spoke with then about it twice, they took back the invitations that THEY has taken
upon themselves, to send out, and now . it starts all over again...?

Protect your privacy, this company does not, in my opinion, behave in a way that I would want to entrust private information to. Of course I am resigning
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Fantastisk koncept - men knapt så lækkert udført

Idéen bag LinkedIn er fremragende, men desværre er siden ikke så godt lavet som den kunne have været. De mange ligegyldige opdateringer irriterer, og det er unødvendigt at alle ens kontakter ser når man liker eller kommenterer på andres aktivitet. Tonen er også lidt elitær og til tider ret iscenesættende. Lad os håbe at de får styr på teknikken - de er jo allerede Facebook for erhvervslivet.
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A web portal that helps you grow

A superb platform to get professionally connected and build your professional network. Even without an upgraded account I can promote my skills and look for prospective employers.
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My best tool as an independent consultant!

Period!
Even without an upgraded account I can promote my Company via Company pages, I can search for relevant candidates and I can keep updated with my Network contacts' whereabouts.
Yes, it's getting bigger but in my opinion this is primarily an advantage as number of users equals effect.
And no - LinkedIn doesn't send out invitations to your contacts from your mailbox unless you specifically allow them to...
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Hard to live without in a professional world... but starting to get tired of it.

LinkedIn serves its purpose of professional networking.

What I really miss is the possibility to make groups so that you can manage what information you want to share with whom. I.e. would you like to share with your colleges or your boss at your current job that you are seeking another job? I don't think many would say yes to that but that is actually what happens if you have selected current coworkers as part of your network.

That is why G+ created circles.

Btw. LinkedIn has grown SO much that it is now beginning to cost money if you want access to not that advance functionality.
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Linkedin is getting spied by GCHQ

Have a look at this article (german: http://www.zeit.de/digital/datenschutz/2013-11/spiegel-gchq-belgacom) The british secret service is stealing profile data from Linkedin. This website now is not trustful anymore. If you would like to save privacy try to avoid linkedin.
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LinkedIn dont match the hype

I found a job without a LinkedIN profile. There's a lot of hype surrounding the perceived "need" to have an LI account. Ignore it. Follow the money trail and better yet, preserve your privacy. There's issues re: LI privacy that will make the news more so in the coming months, more so than it has already. Just passing along info from someone on the inside. It's Facebook on steroids and not nearly as many HR and hiring managers use it as a tool as some would have you believe.
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Da conoscere ed utilizzare!!

Social network serio utilissimo per:
* presentare il proprio curriculum vitae e le proprie esperienze
* fare carriera
* entrare in contatto diretto con aziende e con head hunters ad ogni livello professionale
* creare network di collegamenti professionali
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Unhelpful, unreliable, expensive, and a nuisance

Since joining, a number of my "associates" have recommended me for skills that I don't have, and for tasks that I would be both unable and unwilling to perform. Assuming this is the case across the board, what weight can be attached to any of the skills members of LinkedIn are credited with?
At £30+ per month, this is just a glorified Facebook.
When I joined, LinkedIn "hijacked" all my address books, and sent invitations, in my name, to all my contacts to join LinkedIn. Needless to say, I was then flooded with e-mails from elderly aunts asking what LinkedIn is.
Since that time, I average 2-3 pieces of LinkedIn related spam every day.
Avoid
Avoid
Avoid
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Cost to much

This site has the right idea, but they need to figure out how to make it cheaper. Normal people and small companys cannot afford use the best options the site has
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Good but not always reliable

Information that you find on Linkedin can be really useful, but there's no way to check if what says there is really truth. For some people that I know, I know for sure that it isn't.
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Professional.

Professional and quality format that gets the word out and gets you noticed.
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So-so

Nice directory, but it is not much trustworthy. Found some people that I know, who entered completely false information.

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Linkedin Details

About this company

LinkedIn strengthens and extends your existing network of trusted contacts. LinkedIn is a networking tool that helps you discover inside connections to recommended job candidates, industry experts and business partners.

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