Littlewoods reviews

Littlewoods reviews

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6.9
from 0 - 10
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LONG TIME CUSTOMER

Staff always very helpful and corteous.
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Excellent Service

Littlewoods is great to use, lovely products and user friendly. Returns are a doddle, would definitely recommend.
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Very convient and very handy with the weekly payments.

Always polite when you ring up, always helpful and understanding when you struggling with keeping up with payments, quick delivery and you can track your order which is useful, I like how you can order something and pay within 12 months,
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great value and easy access

I would recommend littlewoods to my family and friends
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whoop whoop

Hiya just to say im very happy with my shopping experience i have had with littlewoods,goods have arrived on time if not early, they have been good quality at a very fair price, and delivery is free bonus. 5 star rating from me very happy.
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Bad customer service, false information and no call back promises met costing a lot to sort your issues by phone.

I have been with littlewoods for about a year and not had any issues till about December 2013 when I orders a few things and a couple turned up damaged so had to be returned it .its been 3 months and I'm still paying for the products I sent back months ago! Call centre agents are not being helpful and constantly giving me wrong information.resulting in having to make another phone cost me in total of about £15 pound worth of phone bill just this month and no issues has been resolved yet as I have not received the call back I was promised. I am considering leaving little woods as a customer as I can't handle the hassle of resolving the situation.
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Prices are a rip off

Littlewoods goods are so overpriced bought a cooker for £479 but found it nearly £100 cheaper from virtually every where else I looked. Items maybe interest free over a year but you pay a premium at the outset so don't be fooled by the 52 wks interest free or free delivery littlewoods like most catalogue companies are way over prices
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love everything I have ever bought.

You should go visit Little woods, their catalogue will solve all the problems you have in doing up your home. & the choices in clothing are fantastic. You can even have your choices delivered next day. So what are you waiting for?
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not bad

You need one call to get it wright, some times it takes more than one call and above all the custmer is allways right
and should be put first.
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Quick Delivery and I can get what I want.

Lots to chose from with Littlewoods, great if you need to buy something on a buy now pay later, though if you purchase bigger electrical items..like our fridge and freezer, the customer service after can seem a bit like harassment. Other than the excessive telephone calls and letters after my latest purchase. I've been more than happy.
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just one click away

Excellent to deal with no problems with delivery very good service
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easy peasy simple and easy

have ordered several items and every time it has turned up either on time or a day early .would recommend shoppers who shop with littlewoods go through top cash back and earn cash back on purchases from littlewoods
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Great service disappointed with misleading 10% reduction offer

I ordered a high spec laptop for my husbands 50th birthday present. It is a great machine and I am sure he will love it, but on the initial offer there was a 10% reduction on opening a credit account and on the first order. Admittedly I forgot to use the code but when the guys from Littlewoods rang to confirm t he order they tried to input the code and then decided it did not cover electronics. I spent £729 on the machine and £137 on thee 4 year guarantee so was disappointed to not get any discount, especially as I had looked and could find no exclusions mentioned on the site anywhere.
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very prompt and efficient delivery

Having reviewed several sites for a samsung tablet, I finally settled on Littlewoods site - it was the cheapest by far. The delivery was speedy and the tablet very well packed. - Thank you
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Absolutely awful

Trying to return a parcel with you has been an absolute nightmare and I won't be shopping with you again after how I've been told different things on the phone. I find Littlewoods to have been quite rude and I'm extremely unhappy.
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Great

This is a great catalogue with everything in it would highly recommend
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delivered in the blink of an eye

they give you super fast and efficient delivery and there customer service is second to none.
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Can be a REAL pain to deal with,then again...

I was sent a discount voucher via email,I used it (ordered over the phone) but it wasn't applied.I emailed CS,but got nowhere.I phoned,and was asked to send them proof I had a voucher?,and wasn't trying to use a photocopy (cheeky) luckily enough I kept the email of the voucher,and sent it to them (they went quiet) A couple MORE phone calls,and I was given a £10 "Goodwill payment" for my troubles,separate (he told me) from the voucher, then I believe I was sent a feedback request,much like this (I filled it out) and BINGO,in no time at all I had an email to confirm the voucher had now been applied,so perhaps somebody DOES take notice of these comments?

So a *** rating = "acceptable but with friction" ? COULDN'T have put it better myself.I guess It just depends on who you get through to on the day.All I need now,is to see that "goodwill" credit applied to my account,and I'll be happy again :-)
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Absolutely ridiculous service with no help offered!!! Never again!!!!

This is the worst service I have ever used. I bought a 500 pound tele I have began to pay for before even receiving it! 3 weeks after ordering I am still chasing it's where abouts. £70 later in phone calls also. It's disgusting I raised a complaint about this and no one called me back!!!

I will be closing my account after receiving the tv and letting everyone know NOT to use littlewoods!!!

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Littlewoods Details

About this company

Shop with Littlewoods, The Online Catalogue With Flexible Payment Terms, Free 48 Hour UK Delivery and Free Returns

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