Littlewoods reviews

Littlewoods reviews

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not very good

every thing is okay apart from the fact that i can not get on their website have complained many times over the last 2 years and nothing has been resolved so do not bother ordering from them as i use other companies that i can access on the internet.
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red asus laptop

My windows 8 laptop is perfect for me in every way.I can check emails, play games, search the web, do online shopping, manage my finances and much more. It is slimline and lightweight and it really is ready for use in 2 seconds after I have turned it on. Well worth the money.
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excellent servers

i find the servers friendly and very helpful and easy to order things and if i get stuck on anything you put me right direction
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Worst company I've ever had to deal with

Ordered £500 of things with next day delivery, waited in, no delivery, told it would be the following day, again waited in and no delivery. Finally delived 5 days after ordering. During the whole of this customer services were rubbish. They lacked understanding skills as every email sent was responded with a "cut and paste" reply missing the majority of the points of my email. Still to this day I have not received a satisfactory response. They offered £10 credit for the 2 days of wasted time which is not good enough. I intend to now close the account and thankfully have persuaded 2 other people not to join!
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not very happy about the way we have tried to pay using our credit awards towards payment!!!!!!!!!!!

i ordered some bedding and recieved no probs ,,,,,but wen going to total in basket n payment deteails wouldnt let me use my £14.21p towards my total price b,,,,never had this prob before ,,,could u please sort it out aned send me account total,inckluding taking off the credit awards and also last payment of £120 .oo i believe ....id like a tioatal account balance sent to my gmail account thank you ,,,,shannon holman ,,gmail account ,,,,,,,,,,,,suholman79@gmail.com
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New mattress delivered so sweet dreams to my two delivery men!

Delivered as stated by two friendly delivery men who put it in the exact place I wanted, as I am a disabled o.a.p. Brilliant delivery service. Thanks!
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why cant they keep promises and contact you if theres a prpvlen

Paid for a fast delivery, due to change in details they put my order on hold and didn't bother to contact me. Then, gave me a new delivery date and now I've received a txt it's for a different date again and it's still saying it's charging me the additional fast delivery... Fast... 3 days late... What a laugh. Ruined my weekend and prob won't get it for a week as I'm back in work.. rubbish service and I'm very annoyed
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best catalogue ever

Did order on line yesterday at 5pm. Item arrived 11am the next day! I've been with Littlewoods nearly 20years now and I can't fault them. I've had a few faulty items over the years i.e. leaky irons, hoovers that don't work and they immediately returned and replaced them with no quibble.
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Absolutely appauled with customer service

Sent kobo back as screen froze. They have said they can't help as the screen is cracked, and returned it. There is no crack. We have looked at it and videoed it and sent it back. They still say there is a crack. Phoned them up....can't speak to inspection team. Customer service team is different to inspection team so don't know what they are talking about. Husband on hold ....as apparently manager not available at the moment. Getting no where fast but we will stick to our guns. Cost my husband well over the going rate for daughter's birthday last March....should still be under their cover. Go look at it...there is no crack.
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Neat looking machine.

I am very pleased with this dryer. neat and compact, fitts perfectly in the space I wanted it to go in. very efficent drying. The price was really good, I saved £50 off the origanal price. Well pleased. the delivery was spot on the delvery guy was plesent and prefesonal. All in all I got great sevice.So thank you littlewoods.
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Great finance options

I've been a Littlewoods customer for a few years now and always recommend them. They offer a great choice of ways to pay with the 20 and 52 week options being interest free. Also offer buy now pay later for 12 months but if you dont pay in full at the end you will pay interest. You can make payments through out the 12 months so thats ok.

The items are mostly good quality and there is plenty of choice. I've only had to return a couple of items and the postage/returns are all free which is good.

All items available can be reviewed so you can read the comments to see how other people rate it. Only gripe is that it can sometimes be more expensive but I guess that's because it offers more finance than other companies.

The website is simple and easy to use and payment options are clearly explained. I'm not so keen on the automated womans voice when you phone customer services but if you just say 'speak to advisor' she puts you straight through.

Overall I use Littlewoods a lot and really recommend!
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Easy No Problems

Easy to use good customer service quick delivery
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great service

and thanks for my credit.
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Great Service

Nobody offered me credit except Littlewoods - not even my own bank.

Littlewoods gave me an opportunity to improve my living standards. I don't have to worry about my finances because they make it so easy for me. I pay for my products monthly interest free. Very few companies do that.

Now when I shop online, Littlewoods is the first place I go to. They offer warranty on products for a fantastic price too. Even that you can pay in instalments!

I strongly recommend Littlewoods. They have such a wide range to meet everyone's needs.
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Great service

I returned to Littlewoods back in December 2013, after many years as a previous customer. To date all my orders were delivered on time and within the period stated.Only one small complaint is that when I ordered some Thorntons chocolates, the wrong item was sent, but apart from that I have experienced a positive service, all my query emails were responded to promptly. Good choice of payment options too.

I hope to continue using Littlewoods in the foreseeable future.
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be careful and know what you are doing!

Just be careful and keep - everytime I ring their customer services they dont ever seem to know what they are doing. you ask them a question and they cant just give you a simple question. I always seem to have problem and not only that make sure you understand the montly payments or else you WILL be charged!
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Trigger Happy!

You must have experienced a glitch in the online payment system as you fired off a letter straight away telling us our payment had not gone through. On receipt of said letter, 5 days later, we checked our Bank and our Littlewoods account and LO! it was showing as paid on both.
So, for shouting before you were hurt : 4 Stars. Good but no cigar!
Brenda
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ABSOLUTELY AWFUL

BED ARRIVED BROKEN AND HAVE BEEN WAITING FOR AN EMAIL FROM A SPECIALIST TEAM WHO WERE SUPPOSED TO CONTACT ME WITHIN 3 DAYS FROM THE 2ND OF FEB. EVERY TIME I EMAIL NOW I ONLY GET AUTOMATED MESSAGES ITS SIMPLY NOT ACCEPTABLE FROM A COMPANY LIKE LITTLEWOODS!
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Would not use again

Cancelled my order with no explanation
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24/7 quality choices and offers for all the family and friends.

great choices for everyone . Excellent choice of payment plans and customer care staff to help you through every stage of your purchase.

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Littlewoods Details

About this company

Shop with Littlewoods, The Online Catalogue With Flexible Payment Terms, Free 48 Hour UK Delivery and Free Returns

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