terrible customer service. 4 emails later and still no reply to complaint
i bought a voucher for toothbrush heads from this site. the expiry date was 5/11/13 which in english reads 5th november 13. i have logged in to use it last month and it says voucher expired. i have sent 4 emails and no reply. i am now assuming that the date was in american format but surely if it is an english voucher the expiry should be in english. i am appalled at the lack of response. what a scam!